Social Media Coordinator - London

Salary: £34,847 + £4,000 London weighting per annum

Location: London

Contract Type: Permanent

Hours: Full Time

The Vacancy

We are looking for a passionate and creative Social Media Coordinator to help deliver inspiring digital content that connects supporters with our mission and showcases the impact of our work around the world.

In this exciting role, you will support the planning and delivery of engaging social media campaigns, create compelling content across multiple platforms and help grow Islamic Relief UK's digital reach. Working as part of a dynamic Marketing team, you will play an important role in raising awareness, increasing engagement and generating support for life-changing humanitarian programmes globally.

About the role

Supporting the development and implementation of Islamic Relief UK's organic social media strategy

Managing and maintaining content across our social media channels, ensuring all content reflects Islamic Relief's brand, values and tone of voice

Planning, creating and publishing engaging content across platforms including Facebook, Instagram, X, LinkedIn and other emerging channels

Maintaining an up-to-date social media content calendar and ensuring content is planned and scheduled effectively

Supporting the delivery of high-profile campaigns that raise awareness, drive engagement and generate fundraising income

Developing compelling copy and working with creative teams to produce impactful digital content

Monitoring social media performance and using insights, analytics and audience data to optimise content and campaign effectiveness

Keeping up to date with emerging social media trends, best practice and platform developments to identify new opportunities for growth

Managing online engagement and helping to foster positive relationships with supporters and online communities

Supporting the development of relationships with influencers, content creators and key stakeholders to extend the reach of Islamic Relief's messaging

Utilising social media management and reporting tools to monitor activity, evaluate performance and provide actionable recommendations

Working collaboratively with colleagues across Marketing, Fundraising and Communications to ensure integrated and effective campaign delivery

Providing operational and strategic support to the Digital Engagement Manager and deputising where required

What we are looking for

You will have experience creating platform-specific content, managing multiple priorities and using social media strategically to achieve organisational objectives. With excellent communication skills and a strong understanding of digital trends, you will be confident working collaboratively across teams and engaging with a diverse range of stakeholders.

Degree level qualification or equivalent professional experience

Significant experience creating engaging, channel-specific content across social media platforms including Facebook, Instagram, X (Twitter), LinkedIn and Snapchat

Experience supporting the delivery of social media strategies and campaigns

Experience producing and managing live video content to drive engagement and communicate key messages

Experience working within the charity, third sector or not-for-profit environment, or a strong understanding of the sector and its communications needs

Knowledge and appreciation of international development, humanitarian work and Islamic humanitarian values

Excellent written and verbal communication skills with strong copywriting and proofreading abilities

Experience using social media management, monitoring and listening tools, with knowledge of platforms such as Sprout Social being advantageous

Strong understanding of social media trends, audience behaviours and digital best practice

Experience using data, reporting and insights to optimise content performance and inform future activity

Strong project management skills with the ability to manage multiple campaigns and deadlines simultaneously

Experience using graphic design software such as Adobe Photoshop and Illustrator

Excellent organisational skills and attention to detail

Strong stakeholder management and relationship-building skills

A creative and innovative approach to content development and audience engagement

The ability to work independently and as part of a collaborative team

A results-focused mindset with the ability to deliver against objectives and targets

Strong motivation and empathy towards the aims and objectives of Islamic Relief

Flexibility to work occasional evenings and weekends and travel when required

Screening clearance

Proof of eligibility to live and work in the UK

Satisfactory references

Our values and our commitment to safeguarding

Islamic Relief Worldwide is committed to preventing any form of unwanted behaviour at work, including sexual harassment, exploitation and abuse, and any lack of integrity or financial misconduct. We’re equally committed to promoting the welfare of the children, young people, adults and beneficiaries we work with, and we expect every member of staff and every volunteer to share that commitment through our code of conduct. We recruit for values as much as for skills.

Successful candidates will complete safeguarding training appropriate to the role, and are responsible for understanding and working within our safeguarding policies. All offers of employment are subject to satisfactory references and screening, which can include criminal records checks.

Islamic Relief Worldwide takes part in the Inter Agency Misconduct Disclosure Scheme. In line with the scheme, we request information from previous employers about any findings of sexual exploitation, sexual abuse or sexual harassment, including incidents still under investigation when an applicant left their previous role. By applying, candidates confirm they understand this process.