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- Tasks: Lead daily shop operations, manage staff, and promote sustainable fashion.
- Company: Join a charity focused on creating a healthier, climate-friendly community.
- Benefits: Enjoy a competitive salary, flexible hours, and the chance to make a real impact.
- Why this job: Be part of a mission-driven team that values sustainability and community engagement.
- Qualifications: Experience in retail management, event planning, and a passion for social issues required.
- Other info: Fixed-term contract until May 2026, with potential for extension based on funding.
The predicted salary is between 24987 - 31233 £ per year.
Position: Shop Manager
Location: Dundee
Salary: £24,987 (£31,233 pro rata)
Hours: 30 hours per week, usually Tuesday – Friday, may include occasional evenings/weekends
Contract: Fixed term Contract until 31st May 2026 (may be extended, funding dependent)
Closing Date: Monday 17th March at 9am
Interview Date: Week of the 24th March
The Role
An exciting opportunity to join the charity, which aims to create a more resilient, climate friendly and healthy city. We deliver a range of projects, events and skills training to meet the needs of local people – working towards a future where everyone can live happier, healthier lives, whilst treading more lightly on the planet. The Wardrobe is a charity shop with a difference – we have a free section, we promote looking after our clothes, swapping, mending, upcycling and more, to reduce as much textile waste as possible, and encourage our community to embrace sustainable fashion. We also run a busy programme of social groups, workshops and events to show people all the benefits of upskilling ourselves. Funds raised at charity shop helps to fund all our projects, so it is a vital part of our organisation.
You will:
- Manage and improve the day-to-day operations and income generation of the shop
- Use excellent time-management, delegation and problem-solving skills to achieve targets
- Promote excellent customer service to encourage repeat and new customers
- Provide line management and support to The Wardrobe staff team
- Plan, run and support events
- Coordinate, recruit, train and support volunteers
- Monitor stock; sorting, storage and restocking
- Handle sales, cash, and budget keeping
- Ensure visual merchandising keeps the shop fresh and appealing
- Maintain cleanliness, tidiness and safety of the shop/building for customers and volunteers
- Monitor data to ensure we are working towards our funded goals
- Assist the Managing Director with funder reports and budgets in relation to the shop
- Run social media campaigns to further drive sales and promote environmental/social goals and all projects
About You
Essential
- Experience in management of a charity or retail shop – including visual merchandising and stock control
- Experience in planning and running events
- Able to learn quickly and adapt to the changing needs of a growing organisation
- A passion for people – able to engage, motivate and inspire others in a non-judgemental, kind and supportive way
- Experience in leading a small team and being an excellent team player
- Proficient in ICT including Microsoft Office
- Experience in managing budgets
- Experience in data monitoring and report writing
- Excellent organisational, problem solving and communication skills
- Able to promote the work of community-based projects through both online and offline campaigns
- Experience writing and staying up to date with Policies & Procedures for health and safety and data protection
- A keen interest in climate, environmental and social issues that affect our community
Desirable
- A UK driving license
- An understanding of the projects and ethos of the charity’s mission
- An understanding of working in a charitable organisation/social enterprise
- Skills in repairing household items/clothes
- Experience of partnership working with local agencies and non-profit organisations
- Experience working with both administrative support and project volunteers
Please submit a CV (max 2 x A4 pages) and Cover Letter (max 1 x A4 page) explaining which of the ‘Essential’ or ‘Desirable’ requirements you meet, any relevant work experience, and why you would like to work with the charity.
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Shop Manager employer: NFP People
Contact Detail:
NFP People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager
✨Tip Number 1
Familiarize yourself with the charity's mission and values. Understanding their focus on sustainability and community engagement will help you align your approach during the interview and demonstrate your passion for their cause.
✨Tip Number 2
Prepare specific examples from your past experience in retail or charity management that showcase your skills in visual merchandising, stock control, and event planning. This will help you illustrate your qualifications effectively during the interview.
✨Tip Number 3
Research current trends in sustainable fashion and community initiatives. Being knowledgeable about these topics will allow you to engage in meaningful conversations during the interview and show your commitment to the charity's goals.
✨Tip Number 4
Think about how you can leverage social media to promote the shop and its events. Prepare ideas on potential campaigns or strategies that could drive sales and enhance community involvement, as this is a key aspect of the role.
We think you need these skills to ace Shop Manager
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to specifically address how your experience meets the essential and desirable requirements listed in the job description. Highlight your passion for community work and sustainable practices, as these are key to the charity's mission.
Showcase Relevant Experience: In your CV, focus on your management experience in a charity or retail setting. Include specific examples of your skills in visual merchandising, stock control, and event planning to demonstrate your suitability for the role.
Highlight Team Leadership Skills: Emphasize your ability to lead and motivate a team. Provide examples of how you've successfully managed staff or volunteers in the past, showcasing your communication and problem-solving skills.
Express Your Passion: In both your CV and cover letter, convey your enthusiasm for climate, environmental, and social issues. Explain why you want to work with this charity and how you can contribute to their goals.
How to prepare for a job interview at NFP People
✨Show Your Passion for Sustainability
Make sure to express your enthusiasm for climate-friendly practices and sustainable fashion during the interview. Share any personal experiences or initiatives you've been involved in that align with the charity's mission.
✨Demonstrate Your Management Skills
Be prepared to discuss your previous experience in managing a charity or retail shop. Highlight specific examples of how you improved operations, managed a team, or handled challenges effectively.
✨Prepare for Event Planning Questions
Since the role involves planning and running events, think of examples from your past where you successfully organized an event. Discuss your approach to logistics, promotion, and engaging the community.
✨Familiarize Yourself with Their Projects
Research the charity's current projects and ethos before the interview. Being knowledgeable about their work will show your genuine interest and help you connect your skills to their needs.
