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- Tasks: Support residents in achieving stable, independent lives through practical advice and personalised support.
- Company: Compassionate organisation dedicated to helping individuals experiencing homelessness.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing essential skills.
- Qualifications: Empathy, resilience, and a commitment to supporting those with complex needs.
- Other info: Flexible working hours with opportunities for professional growth.
The predicted salary is between 27045 - 29357 £ per year.
We are recruiting a dedicated Project Worker to provide high‑quality support to residents in supported housing services.
Salary: £27,045- £29,357
Location: Southend on Sea
Hours: Full‑time, 37 hours per week (including evenings/weekends on a rota)
Contract: Permanent
Closing date: 27/2/26
About the Role
The Project Worker will play a vital role in helping residents move towards safer, more stable and independent lives. Working within supported accommodation services, they will deliver practical advice, personalised support and intensive housing management to people experiencing or at risk of homelessness.
Key responsibilities include:
- Creating a welcoming, supportive environment that helps residents adjust to a more settled way of life.
- Managing a caseload, completing assessments, delivering key‑working sessions and maintaining support plans and reviews.
- Building warm, professional relationships with service users while prioritising their wellbeing and best interests.
- Providing guidance on welfare rights, housing, benefits and legal entitlements, and assisting residents in accessing them.
- Supporting individuals to obtain medical, dental, mental health and substance‑use services where required.
- Encouraging engagement with specialist addiction support agencies.
- Helping residents develop essential life skills such as budgeting, cooking, household tasks and personal hygiene.
- Ensuring case files and data are accurate, regularly reviewed and compliant with GDPR requirements.
- Conducting routine health and safety checks across properties and maintaining safe, secure environments.
- Contributing to group activities and providing evening and weekend cover on a rota basis.
- Developing positive working relationships with partner agencies and attending joint meetings as needed.
- Supporting tenancy sustainment, preventing evictions and assisting residents preparing to move on.
- Ensuring timely housing benefit claims and accurate recording of service charges.
About You
The successful candidate will be compassionate, resilient and committed to supporting individuals with complex needs. You will bring:
- Knowledge of the challenges faced by people affected by homelessness and of relevant best‑practice approaches.
- Experience of partnership working and liaising effectively with a range of stakeholders.
- Clear and empathetic communication skills across face‑to‑face, phone and email interactions, using trauma‑informed approaches.
- The ability to remain calm, professional and solution‑focused during challenging situations.
- Strong rapport‑building skills and the ability to identify and escalate safeguarding concerns.
- Self‑motivation, flexibility and the confidence to work independently as well as collaboratively.
- Patience, resilience and a commitment to anti‑oppressive practice.
- Willingness to work evenings, weekends and bank holidays on a shared rota.
- A Level 3 qualification in Health & Social Care, Housing or Information, Advice and Guidance (desirable but not essential).
About the Organisation
The organisation provides supported housing and tailored services to individuals experiencing homelessness, helping people build confidence, improve wellbeing and work towards independent living. Through compassionate, person‑centred support and strong partnerships with local agencies, the organisation ensures residents receive the right help at the right time.
Project Worker in Northampton employer: NFP People
Contact Detail:
NFP People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Worker in Northampton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your experience aligns with their mission of supporting individuals facing homelessness. Show them you're not just another candidate!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your past experiences in support roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Project Worker in Northampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Project Worker role. Highlight your experience with supported housing and how you can help residents achieve independence. We want to see how your skills match what we're looking for!
Show Your Passion: Let your enthusiasm for supporting individuals facing homelessness shine through in your application. Share personal stories or experiences that demonstrate your commitment to making a difference. We love seeing genuine passion!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NFP People
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Project Worker. Familiarise yourself with the challenges faced by individuals experiencing homelessness and think about how your skills can help them. This will show your genuine interest in the role and your commitment to making a difference.
✨Showcase Your Empathy
During the interview, highlight your ability to communicate empathetically. Share examples from your past experiences where you've successfully built rapport with vulnerable individuals. This is crucial for a Project Worker, as you'll need to create a supportive environment for residents.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of specific instances where you've demonstrated resilience and solution-focused thinking. Practising these responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the organisation and its approach to supporting residents. This not only shows your enthusiasm but also helps you gauge if the organisation aligns with your values and working style.
