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For Companies At a Glance
- Tasks: Lead a passionate care team to deliver outstanding, person-centred support.
- Company: Join Willow Brook, a warm and welcoming Extra Care scheme.
- Benefits: Competitive salary, flexible hours, and a supportive workplace culture.
- Why this job: Make a real difference in people's lives and shape a vibrant community.
- Qualifications: Must be a Registered Care Manager with 2+ years of experience.
- Other info: Opportunity for career growth and to drive continuous improvement.
The predicted salary is between 42802 - 44208 £ per year.
We're looking for an experienced and passionate Registered Care Manager to join the team. This is a wonderful opportunity for someone who truly believes in person centred care, community living and empowering people to live independently in their own homes.
Position: Registered Care Manager
Salary: £42,802.07 per annum (£44,208.22 per annum is achieved after 18 months successful performance in the role)
Location: Washington, Sunderland
Hours: Typically Monday- Friday with some flexibility evenings & weekend, 37.5 hours per week
Contract: Permanent
Closing Date: 24/02/2026
About the Role
As Registered Manager, you will hold CQC registration and provide confident, compassionate leadership for Willow Brook, with some hybrid support to nearby services when required. You will be responsible for the day to day operational management of the service, ensuring that we consistently deliver safe, caring, responsive and high quality support. You will also play a vital role in driving continuous improvement, embedding best practice and supporting your team to be the very best they can be.
What You'll Be Doing
- Leading and inspiring a dedicated care team to deliver outstanding, person centred support
- Ensuring full compliance with CQC regulations, safeguarding and quality standards
- Promoting independence, wellbeing and choice for people who use our services
- Building strong, positive relationships with residents, families, commissioners and partners
- Overseeing quality assurance, audits and continuous improvement plans
- Creating a supportive, inclusive and positive workplace culture where people feel valued
- Supporting hybrid working arrangements across nearby services when required
Willow Brook is a warm, welcoming Extra Care scheme offering modern, self contained homes alongside flexible, on site care and support. At the heart of Willow Brook is a strong sense of community, where people feel safe, valued and connected, while still enjoying independence and choice. This role offers the chance to shape a service that genuinely makes a difference — not just to residents, but to the wider neighbourhood.
About You
We're looking for someone who brings experience, heart and leadership to everything they do. You will:
- Be a Registered Care Manager with at least 2 years' experience managing a CQC regulated service
- Have experience of Extra Care or similar services (housing experience is desirable, but not essential)
- Be passionate, innovative and committed to delivering high quality care
- Be a confident, approachable leader and a real team player
- Have strong knowledge of safeguarding, quality governance and regulatory frameworks
- Lead with empathy, integrity and enthusiasm
To be successful in this role, you’ll be an established Registered Manager with a minimum of 2 years' experience as a Registered Manager service, ideally within Extra Care, supported living or a similar setting.
Why work here
Care should be about more than support — it’s about belonging, empowerment and community. The Extra Care services are designed to help people live the lives they choose, in homes they love, with the right support at the right time. At Willow Brook, you won’t just manage a service — you’ll be part of something meaningful, shaping a vibrant community and helping transform lives every day.
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.
Other roles you may have experience of could include Registered Manager, Registered Manager Care, Care Home Manager, Home Care Manager, Domiciliary Care Manager, CQC Registered Manager, Registered Service Manager.
Registered Care Manager in Newcastle upon Tyne employer: NFP People
Contact Detail:
NFP People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registered Care Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Registered Care Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of CQC regulations and best practices in care management. We want to see you shine, so practice answering common interview questions and think about how you can demonstrate your leadership skills and passion for person-centred care.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your past successes in managing care services. Share specific examples of how you've improved quality and compliance in previous roles – this will set you apart from the competition.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission of empowering people to live independently.
We think you need these skills to ace Registered Care Manager in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for person-centred care shine through. We want to see how much you care about empowering people and making a difference in their lives.
Tailor Your CV: Make sure your CV is tailored to the role of Registered Care Manager. Highlight your experience with CQC regulations and any leadership roles you've held. We love seeing how your background aligns with our values!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your experience and skills. We appreciate when applicants get straight to the heart of what makes them a great fit for us.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Willow Brook.
How to prepare for a job interview at NFP People
✨Know Your CQC Regulations
Make sure you brush up on the Care Quality Commission (CQC) regulations before your interview. Being able to discuss how you ensure compliance and quality standards in your previous roles will show that you're not just familiar with the rules, but that you can lead a team effectively within those frameworks.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how you inspire your team. Think of specific examples where you've motivated staff or improved team dynamics. This is your chance to demonstrate that you can create a supportive and inclusive workplace culture.
✨Emphasise Person-Centred Care
Since this role focuses on person-centred care, be ready to share your experiences in promoting independence and wellbeing for residents. Discuss any innovative practices you've implemented that have made a real difference in people's lives.
✨Build Connections
Highlight your ability to build strong relationships with residents, families, and partners. Prepare anecdotes that illustrate how you've successfully collaborated with various stakeholders to enhance service delivery and community engagement.
