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- Tasks: Support residents in achieving stable, independent lives through practical advice and personalised support.
- Company: Compassionate organisation dedicated to helping individuals experiencing homelessness.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing essential skills.
- Qualifications: Compassionate, resilient, and committed to supporting individuals with complex needs.
- Other info: Opportunity for career growth in a dynamic and rewarding field.
The predicted salary is between 22700 - 29100 ÂŁ per year.
We are recruiting a dedicated Project Worker to provide high‑quality support to residents in supported housing services.
Salary: ÂŁ27,045- ÂŁ29,357
Location: Southend on Sea
Hours: Full‑time, 37 hours per week (including evenings/weekends on a rota)
Contract: Permanent
Closing date: 27/2/26
About the Role
The Project Worker will play a vital role in helping residents move towards safer, more stable and independent lives. Working within supported accommodation services, they will deliver practical advice, personalised support and intensive housing management to people experiencing or at risk of homelessness.
Key responsibilities include:
- Creating a welcoming, supportive environment that helps residents adjust to a more settled way of life.
- Managing a caseload, completing assessments, delivering key‑working sessions and maintaining support plans and reviews.
- Building warm, professional relationships with service users while prioritising their wellbeing and best interests.
- Providing guidance on welfare rights, housing, benefits and legal entitlements, and assisting residents in accessing them.
- Supporting individuals to obtain medical, dental, mental health and substance‑use services where required.
- Encouraging engagement with specialist addiction support agencies.
- Helping residents develop essential life skills such as budgeting, cooking, household tasks and personal hygiene.
- Ensuring case files and data are accurate, regularly reviewed and compliant with GDPR requirements.
- Conducting routine health and safety checks across properties and maintaining safe, secure environments.
- Contributing to group activities and providing evening and weekend cover on a rota basis.
- Developing positive working relationships with partner agencies and attending joint meetings as needed.
- Supporting tenancy sustainment, preventing evictions and assisting residents preparing to move on.
- Ensuring timely housing benefit claims and accurate recording of service charges.
About You
The successful candidate will be compassionate, resilient and committed to supporting individuals with complex needs. You will bring:
- Knowledge of the challenges faced by people affected by homelessness and of relevant best‑practice approaches.
- Experience of partnership working and liaising effectively with a range of stakeholders.
- Clear and empathetic communication skills across face‑to‑face, phone and email interactions, using trauma‑informed approaches.
- The ability to remain calm, professional and solution‑focused during challenging situations.
- Strong rapport‑building skills and the ability to identify and escalate safeguarding concerns.
- Self‑motivation, flexibility and the confidence to work independently as well as collaboratively.
- Patience, resilience and a commitment to anti‑oppressive practice.
- Willingness to work evenings, weekends and bank holidays on a shared rota.
- A Level 3 qualification in Health & Social Care, Housing or Information, Advice and Guidance (desirable but not essential).
About the Organisation
The organisation provides supported housing and tailored services to individuals experiencing homelessness, helping people build confidence, improve wellbeing and work towards independent living. Through compassionate, person‑centred support and strong partnerships with local agencies, the organisation ensures residents receive the right help at the right time.
Project Worker in Milton Keynes employer: NFP People
Contact Detail:
NFP People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Worker in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with organisations that align with your values. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up and shine! If you get the chance to volunteer or intern, jump at it. It’s a fantastic way to gain experience, meet potential employers, and demonstrate your commitment to supporting individuals facing homelessness.
✨Tip Number 3
Tailor your approach! When you’re applying, make sure to highlight your relevant skills and experiences that match the role of a Project Worker. Use examples that showcase your compassion and ability to build relationships with service users.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are passionate about making a difference. Plus, it gives you a better chance to stand out in the crowd!
We think you need these skills to ace Project Worker in Milton Keynes
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Project Worker role. Highlight your experience with supported housing and how you can help residents achieve independence. We want to see how your skills match what we're looking for!
Show Your Passion: Let your enthusiasm for supporting individuals facing homelessness shine through in your application. Share personal stories or experiences that demonstrate your commitment to making a difference. We love seeing genuine passion!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at NFP People
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Project Worker. Familiarise yourself with the key tasks like managing caseloads and providing personalised support. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Empathy
As a Project Worker, compassion is key. Prepare examples from your past experiences where you've supported individuals facing challenges. Highlight how you built rapport and provided effective solutions, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of specific instances where you remained calm and solution-focused, especially when dealing with vulnerable individuals or complex needs.
✨Research the Organisation
Take some time to learn about the organisation's mission and values. Understanding their approach to supporting residents will allow you to align your answers with their ethos, showing that you’re not just looking for any job, but that you’re passionate about their cause.
