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For Companies At a Glance
- Tasks: Empower individuals with complex needs on their recovery journey through tailored support.
- Company: Established charity dedicated to helping those affected by homelessness.
- Benefits: Competitive salary, supportive environment, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your skills in a rewarding role.
- Qualifications: Empathy, strong communication skills, and knowledge of homelessness issues are essential.
- Other info: Flexible hours, including evenings and weekends, with excellent career development opportunities.
The predicted salary is between 27054 - 29357 £ per year.
Job Description
Intensive Support Project Worker
We are seeking a compassionate, resilient Intensive Support Project Worker to empower individuals with complex needs on their journey to recovery.
Position: Intensive Support Project Worker
Salary: £27,054 – rising incrementally to £29,357
Location: Southend-on-Sea
Hours: Full-time, 37 hours per week (including evenings/weekends)
Closing Date: 27th February 2026
About the Role
This permanent role sits within a specialist Complex Needs team, supporting individuals with multiple and interlocking challenges including mental health, substance use, and homelessness. You’ll deliver psychologically informed, recovery-focused support tailored to each resident’s needs, helping them build stability and independence.
Key responsibilities include:
• Developing personalised support and recovery plans
• Supporting access to healthcare, benefits, and specialist services
• Promoting independent living skills such as budgeting, cooking, and hygiene
• Maintaining accurate records for monitoring and reporting
• Ensuring health & safety compliance across supported properties
• Building strong partnerships with external agencies and professionals
• Providing evening and weekend cover as part of a rota
• Supporting communications and fundraising efforts when required
About You
You’re empathetic, patient, and confident working with vulnerable individuals in a calm, client-led manner. You understand the challenges faced by people experiencing homelessness and are committed to empowering them through recovery-focused support.
Essential attributes and experience:
• Knowledge of homelessness-related issues and recovery principles
• Ability to build rapport and maintain professional boundaries
• Strong communication and safeguarding awareness
• Self-motivated, flexible, and able to work independently or as part of a team
• Willingness to work unsociable hours, including evenings and weekends
Desirable:
• NVQ Level 3 or equivalent in Health & Social Care, Housing, or IAG
• Experience of partnership working
• Car driver
About the Organisation
This well-established charity provides housing and support to individuals affected by homelessness, helping them rebuild their lives through compassionate, person-centred services. The organisation is committed to recovery principles and a Psychologically Informed Environment (PIE) approach, ensuring every resident receives the support they need to thrive.
Other roles you may have experience of could include:
Support Worker, Housing Officer, Recovery Coordinator, Mental Health Support Worker, Homelessness Outreach Worker, Tenancy Sustainment Officer, Keyworker, Caseworker, Project Worker.
Intensive Support Project Worker employer: NFP People
Contact Detail:
NFP People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Intensive Support Project Worker
✨Tip Number 1
Get to know the organisation! Research their values and mission, especially their approach to recovery and support. This will help you connect with them during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! Since you'll be working with vulnerable individuals, being able to convey empathy and understanding is key. Role-play common scenarios with friends or family to build your confidence.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the team. They might share valuable insights that can help you stand out during the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a positive impact in the community.
We think you need these skills to ace Intensive Support Project Worker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with complex needs and recovery principles. We want to see how your skills align with the role of an Intensive Support Project Worker!
Show Your Empathy: In your application, let us know about your experiences working with vulnerable individuals. Share specific examples that demonstrate your compassion and ability to build rapport – it’s what we value most at StudySmarter.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for supporting those in need shines through in every sentence.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this rewarding role. We can’t wait to hear from you!
How to prepare for a job interview at NFP People
✨Know Your Stuff
Make sure you understand the key responsibilities of the Intensive Support Project Worker role. Familiarise yourself with the challenges faced by individuals experiencing homelessness and the recovery principles that guide your work. This will help you demonstrate your knowledge and passion during the interview.
✨Show Empathy in Action
Prepare examples from your past experiences where you've successfully supported vulnerable individuals. Highlight how you built rapport, maintained professional boundaries, and empowered them through recovery-focused support. This will showcase your empathetic nature and ability to connect with clients.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about how you would approach various scenarios related to mental health, substance use, or homelessness, and be ready to discuss your thought process and actions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the organisation's approach to recovery and how they support their staff. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
