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- Tasks: Empower individuals with complex needs on their recovery journey through tailored support.
- Company: Established charity dedicated to helping those affected by homelessness.
- Benefits: Competitive salary, supportive environment, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your skills in a rewarding role.
- Qualifications: Empathy, strong communication skills, and knowledge of homelessness issues.
- Other info: Flexible hours including evenings and weekends, with excellent career progression opportunities.
The predicted salary is between 27054 - 29357 £ per year.
Intensive Support Project Worker
We are seeking a compassionate, resilient Intensive Support Project Worker to empower individuals with complex needs on their journey to recovery.
Position: Intensive Support Project Worker
Salary: £27,054 – rising incrementally to £29,357
Location: Southend-on-Sea
Hours: Full-time, 37 hours per week (including evenings/weekends)
Closing Date: 27th February 2026
About the Role
This permanent role sits within a specialist Complex Needs team, supporting individuals with multiple and interlocking challenges including mental health, substance use, and homelessness. You\’ll deliver psychologically informed, recovery-focused support tailored to each resident\’s needs, helping them build stability and independence.
Key responsibilities include:
• Developing personalised support and recovery plans
• Supporting access to healthcare, benefits, and specialist services
• Promoting independent living skills such as budgeting, cooking, and hygiene
• Maintaining accurate records for monitoring and reporting
• Ensuring health & safety compliance across supported properties
• Building strong partnerships with external agencies and professionals
• Providing evening and weekend cover as part of a rota
• Supporting communications and fundraising efforts when required
About You
You\’re empathetic, patient, and confident working with vulnerable individuals in a calm, client-led manner. You understand the challenges faced by people experiencing homelessness and are committed to empowering them through recovery-focused support.
Essential attributes and experience:
• Knowledge of homelessness-related issues and recovery principles
• Ability to build rapport and maintain professional boundaries
• Strong communication and safeguarding awareness
• Self-motivated, flexible, and able to work independently or as part of a team
• Willingness to work unsociable hours, including evenings and weekends
Desirable:
• NVQ Level 3 or equivalent in Health & Social Care, Housing, or IAG
• Experience of partnership working
• Car driver
About the Organisation
This well-established charity provides housing and support to individuals affected by homelessness, helping them rebuild their lives through compassionate, person-centred services. The organisation is committed to recovery principles and a Psychologically Informed Environment (PIE) approach, ensuring every resident receives the support they need to thrive.
Other roles you may have experience of could include:
Support Worker, Housing Officer, Recovery Coordinator, Mental Health Support Worker, Homelessness Outreach Worker, Tenancy Sustainment Officer, Keyworker, Caseworker, Project Worker.
Intensive Support Project Worker employer: NFP People
Contact Detail:
NFP People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Intensive Support Project Worker
✨Tip Number 1
Network like a pro! Reach out to people in the field of support work, especially those who have experience with complex needs. Attend local events or workshops to meet potential colleagues and employers – you never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for the interview by researching the organisation and its values. Understand their approach to recovery-focused support and think about how your experiences align with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to working with vulnerable individuals. Use real-life examples to showcase your empathy and resilience. Remember, it’s all about demonstrating your ability to empower others on their journey to recovery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission. So, get that application in and let’s make a difference together!
We think you need these skills to ace Intensive Support Project Worker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with complex needs and recovery principles. We want to see how your skills align with the role of an Intensive Support Project Worker!
Show Your Empathy: In your application, share examples that demonstrate your compassion and ability to connect with vulnerable individuals. We’re looking for someone who can truly empower others on their journey to recovery.
Highlight Relevant Experience: Don’t forget to mention any previous roles or qualifications that relate to health and social care, housing, or working with homelessness. This will help us see how you fit into our team!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this rewarding position!
How to prepare for a job interview at NFP People
✨Know Your Stuff
Familiarise yourself with the key responsibilities of the Intensive Support Project Worker role. Understand the principles of recovery-focused support and be ready to discuss how you would develop personalised support plans for individuals with complex needs.
✨Show Your Empathy
During the interview, demonstrate your understanding of the challenges faced by vulnerable individuals. Share examples from your past experiences where you've successfully built rapport and maintained professional boundaries while supporting clients.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Prepare by thinking about specific instances where you've had to promote independent living skills or navigate partnerships with external agencies.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready to ask. This shows your genuine interest in the role and the organisation. You might want to inquire about their approach to creating a Psychologically Informed Environment or how they measure the success of their support programmes.
