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For Companies At a Glance
- Tasks: Empower individuals with complex needs on their journey to recovery through tailored support.
- Company: Established charity dedicated to helping those affected by homelessness.
- Benefits: Competitive salary, full-time hours, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Empathy, strong communication skills, and knowledge of homelessness issues are essential.
- Other info: Flexible working hours, including evenings and weekends, with excellent career progression opportunities.
The predicted salary is between 27054 - 29357 £ per year.
Overview
Position: Intensive Support Project Worker
Salary: £27,054 – rising incrementally to £29,357
Location: Southend-on-Sea
Hours: Full-time, 37 hours per week (including evenings/weekends)
Closing Date: 27th February 2026
This permanent role sits within a specialist Complex Needs team, supporting individuals with multiple and interlocking challenges including mental health, substance use, and homelessness. You’ll deliver psychologically informed, recovery-focused support tailored to each resident’s needs, helping them build stability and independence.
Responsibilities
- Developing personalised support and recovery plans
- Supporting access to healthcare, benefits, and specialist services
- Promoting independent living skills such as budgeting, cooking, and hygiene
- Maintaining accurate records for monitoring and reporting
- Ensuring health & safety compliance across supported properties
- Building strong partnerships with external agencies and professionals
- Providing evening and weekend cover as part of a rota
- Supporting communications and fundraising efforts when required
About You
You’re empathetic, patient, and confident working with vulnerable individuals in a calm, client-led manner. You understand the challenges faced by people experiencing homelessness and are committed to empowering them through recovery-focused support.
Essential attributes and experience
- Knowledge of homelessness-related issues and recovery principles
- Ability to build rapport and maintain professional boundaries
- Strong communication and safeguarding awareness
- Self-motivated, flexible, and able to work independently or as part of a team
- Willingness to work unsociable hours, including evenings and weekends
Desirable
- NVQ Level 3 or equivalent in Health & Social Care, Housing, or IAG
- Experience of partnership working
- Car driver
About the Organisation
This well-established charity provides housing and support to individuals affected by homelessness, helping them rebuild their lives through compassionate, person-centred services. The organisation is committed to recovery principles and a Psychologically Informed Environment (PIE) approach, ensuring every resident receives the support they need to thrive.
Other roles you may have experience of could include
Support Worker, Housing Officer, Recovery Coordinator, Mental Health Support Worker, Homelessness Outreach Worker, Tenancy Sustainment Officer, Keyworker, Caseworker, Project Worker.
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Intensive Support Project Worker employer: NFP People
Contact Detail:
NFP People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Intensive Support Project Worker
✨Tip Number 1
Network like a pro! Reach out to people in the field of support work, especially those who have experience with complex needs. Attend local events or workshops to meet potential colleagues and employers – you never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for the interview by researching the organisation's values and mission. Show us that you understand their commitment to recovery-focused support and how your skills align with their goals. Tailor your responses to highlight your empathy and experience with vulnerable individuals.
✨Tip Number 3
Practice your communication skills! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and confidently, making it easier for us to see how you'd fit into the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Intensive Support Project Worker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with complex needs and recovery principles. We want to see how your skills align with the role of an Intensive Support Project Worker!
Show Your Empathy: In your application, let your compassionate side shine through! Share examples of how you've supported vulnerable individuals in the past, as this is key for us when looking for the right fit.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so make sure your application is easy to read and gets straight to the heart of why you’re perfect for this role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position of Intensive Support Project Worker.
How to prepare for a job interview at NFP People
✨Know Your Stuff
Familiarise yourself with the key responsibilities of the Intensive Support Project Worker role. Understand the principles of recovery-focused support and be ready to discuss how you would develop personalised support plans for individuals with complex needs.
✨Show Your Empathy
During the interview, demonstrate your understanding of the challenges faced by vulnerable individuals. Share personal experiences or examples that highlight your compassionate approach and ability to build rapport while maintaining professional boundaries.
✨Be Ready for Scenario Questions
Prepare for scenario-based questions that may ask how you would handle specific situations, such as supporting someone with substance use issues or managing a crisis. Think through your responses in advance, focusing on your problem-solving skills and client-led approach.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the organisation’s approach to recovery and how they support their staff. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
