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- Tasks: Support fundraising programmes and provide excellent donor care.
- Company: Heart of Kent Hospice offers compassionate care for adults facing terminal illness.
- Benefits: Enjoy hybrid working, generous leave, wellbeing support, and a contributory pension scheme.
- Why this job: Make a real impact in the community while developing your skills in a supportive environment.
- Qualifications: Strong admin skills, attention to detail, and empathy are essential; fundraising experience is a plus.
- Other info: Join a friendly team dedicated to making every donation count.
The predicted salary is between 31035 - 43449 £ per year.
Fundraising Administrator We are seeking a compassionate and organised Fundraising Administrator to support our individual giving and legacy fundraising programmes, helping us to deliver excellent donor care and lasting impact. Position: Fundraising Administrator Location: Hybrid – Aylesford, Maidstone (minimum 3 days per week in the office) Salary: £31,035 per annum Hours: Full time, 37.5 hours per week (some evening and weekend work may be required) Contract: Permanent Closing Date: 4th September 2025 About the Role This is a rewarding opportunity to play a vital part in growing our fundraising and supporting people in our community when they need us most. You will provide efficient administration across our individual giving streams, including regular giving, lottery and in-memory donations, while playing a key role in legacy administration. As a first point of contact for donors, families and supporters, you will ensure all enquiries are handled with professionalism, accuracy and empathy. Your work will help strengthen relationships with our generous donors and ensure every gift is managed with care and respect. Key Responsibilities include: · Administering legacy gifts, liaising with solicitors, executors and next of kin · Processing and recording regular giving, lottery and in-memory donations · Supporting the delivery of donor stewardship activities, acknowledgements and supporter journeys · Working closely with Finance to ensure reconciliations and audit trails are accurate · Ensuring data is managed in line with GDPR and fundraising best practice · Providing first-class supporter care to donors, families and representatives About You We are looking for someone proactive, detail-focused and motivated by the difference fundraising makes. You do not need direct legacy fundraising experience, but you should bring strong administrative skills and an interest in developing in this area. You will have: · Experience in fundraising administration, ideally in an Individual Giving or Legacy role · Excellent attention to detail and the ability to manage sensitive information · Strong communication skills with empathy, professionalism and patience · Good working knowledge of Microsoft Office (Excel, Word, Outlook) · Experience using a CRM/database (Raiser’s Edge or similar preferred) · Ability to prioritise workload and work both independently and as part of a team About the Organisation Heart of Kent Hospice provides compassionate, expert care to adults facing terminal illness, as well as support for their families and carers. Every day we help people live as well as they can for the time they have left, wherever they choose to be – at home, in hospital or at the hospice. We offer a contributory pension scheme, NHS pension continuation (if eligible), life assurance, generous annual leave, hybrid working, wellbeing support, training and a friendly, supportive team environment. Join us and help ensure every gift we receive makes a lasting difference. Other roles you may have experience of could include: Fundraising Administrator, Legacy Administrator, Supporter Care Executive, Donor Stewardship Officer, Gifts in Wills Coordinator, Charity Administrator, Fundraising Officer, Development Assistant, Database Administrator (Charity).41bf1e1f-b16b-4260-a40a-17c77a06fd15
Fundraising Administrator employer: NFP People
Contact Detail:
NFP People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fundraising Administrator
✨Tip Number 1
Familiarise yourself with the specific fundraising programmes mentioned in the job description. Understanding individual giving and legacy fundraising will help you speak confidently about how you can contribute to these areas during your interview.
✨Tip Number 2
Network with professionals in the fundraising sector, especially those who have experience in legacy administration. They can provide insights and tips that could give you an edge in your application process.
✨Tip Number 3
Demonstrate your empathy and communication skills in any interactions you have with the organisation before your interview. Whether it's through emails or phone calls, showing your compassionate side can make a lasting impression.
✨Tip Number 4
Research Heart of Kent Hospice and their mission. Being able to articulate why you want to work for them and how you align with their values will show your genuine interest and commitment to the role.
We think you need these skills to ace Fundraising Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fundraising administration, particularly in individual giving or legacy roles. Use specific examples to demonstrate your attention to detail and communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fundraising and your understanding of the role. Mention how your skills align with the responsibilities outlined in the job description, especially your ability to handle sensitive information with empathy.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Office and any experience with CRM systems like Raiser’s Edge. Detail how these skills will help you manage donor relationships and support fundraising activities effectively.
Showcase Your Motivation: Convey your motivation for wanting to work in fundraising and how you can contribute to the Heart of Kent Hospice's mission. Share any personal experiences or values that resonate with their commitment to providing compassionate care.
How to prepare for a job interview at NFP People
✨Show Your Compassion
As a Fundraising Administrator, empathy is key. Be prepared to share examples of how you've handled sensitive situations in the past, demonstrating your ability to connect with donors and their families.
✨Highlight Your Organisational Skills
This role requires excellent administrative skills. Discuss your experience with managing multiple tasks, prioritising workloads, and ensuring accuracy in your work, especially when dealing with sensitive information.
✨Familiarise Yourself with Fundraising Practices
Even if you don't have direct legacy fundraising experience, showing an understanding of fundraising best practices and GDPR compliance will impress the interviewers. Brush up on these topics before your interview.
✨Demonstrate Strong Communication Skills
Since you'll be the first point of contact for donors, it's crucial to showcase your communication abilities. Prepare to discuss how you handle enquiries professionally and with patience, ensuring that every interaction is positive.
