At a Glance
- Tasks: Support families by building relationships and coordinating community services.
- Company: A compassionate charity dedicated to helping families thrive.
- Benefits: Flexible remote work, travel expenses covered, and a supportive team environment.
- Other info: Join a diverse team that values your ideas and background.
- Why this job: Make a real difference in local communities and support families with young children.
- Qualifications: Experience with families or children, strong interpersonal skills, and a collaborative spirit.
The predicted salary is between 32597 - 32597 £ per year.
Following a recent restructure, the charity is extending its services into Tewkesbury, Cheltenham and the Forest of Dean, building on existing relationships and reaching more families who would benefit from early support. We're looking for a kind, compassionate and motivated Family Support Coordinator who believes that strong relationships and consistent care can make a lasting difference to families.
Location: Remote/Gloucestershire, with regular travel across Tewkesbury, Cheltenham and the Forest of Dean
Hours: Part-time, 30 hours per week
Salary: £32,597 per annum pro rata
Contract: 12-month fixed term
Closing Date: Monday 23 November 2026, 9am
Interview Date: Interviews will take place on a rolling basis, so apply as early as possible.
The Role
Working alongside another Family Support Coordinator, you'll help develop and deliver family support services across the area. You'll play a key role in establishing a programme that combines targeted family support, trained home-visiting volunteers and welcoming community drop-ins. This is a varied, hands-on opportunity to build meaningful relationships, support families with young children and help shape services that make a real difference in local communities.
Key responsibilities include:
- Building trusting relationships with families, assessing their needs and coordinating appropriate support.
- Developing and delivering community drop-ins and activities that help families connect and access early support.
- Recruiting, training, matching and supervising home-visiting volunteers.
- Working with health visitors, family hubs, early years professionals and community organisations to strengthen referral pathways.
- Reaching isolated families and those who face barriers to accessing services.
- Using family feedback to shape and improve services.
- Maintaining accurate records, monitoring outcomes and meeting safeguarding and quality standards.
About You
We're looking for someone who shares the organisations values and will be a positive addition to the team. You'll enjoy getting to know people and understand that good relationships are built through listening, consistency and respect. You'll be someone who works well with others, is willing to learn and is comfortable taking initiative and will care about families and believe that everyone deserves to be treated with dignity and without judgement. We're particularly interested in people who know the area, whether you live locally, have worked in these communities or already have connections with local organisations. We care most about finding someone with the right approach, experience and commitment to the families we support.
We're looking for someone who brings:
- Experience of working with children, parents or families, ideally in early years, community or family support.
- An understanding of the challenges families can face and why preventative support matters.
- Excellent interpersonal skills and the ability to build trusting relationships.
- A supportive and collaborative approach to working with colleagues and volunteers.
- Good organisational skills and the confidence to manage their own workload.
- A willingness to build new partnerships and contribute ideas as our services develop.
- A clear commitment to safeguarding, confidentiality and inclusive practice.
Experience of coordinating volunteers, delivering community groups or working with local services would be particularly welcome. You don't need to know everything from day one as you will be supported to learn the approach and develop your skills. We understand that travelling to Stroud may be challenging for some candidates and can offer flexibility around some induction sessions to ensure we find the right person. Work-related travel expenses will be reimbursed and this role will involve travel across the area and occasional attendance at wider team meetings.
Why Work Here
Join a small, supportive organisation committed to helping families give children the best possible start in life. You'll join a welcoming team where your ideas are valued and you'll have the opportunity to help shape and develop services across Gloucestershire. We welcome applications from people of all backgrounds, cultures, faith groups, and socioeconomic circumstances, as well as from people who are disabled, neurodivergent, LGBTQ+, or from different age groups. We also value applications from those with caring responsibilities or non-traditional career paths.
Family Support Coordinator employer: NFP People
As a leading employer in the Midlands and South East, we pride ourselves on fostering a supportive and dynamic work culture that prioritises employee well-being and professional growth. Our Service Delivery Administration Manager role offers competitive benefits, including generous annual leave and opportunities for career advancement, all while allowing for flexible home-based working arrangements. Join us to make a meaningful impact in a collaborative environment where your contributions are valued.
StudySmarter Expert Advice🤫
We think this is how you could land Family Support Coordinator
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like NFP People, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at NFP People. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through NFP People's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Family Support Coordinator
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at NFP People. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at NFP People.
How to prepare for a job interview at NFP People
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with NFP People.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Family Support Coordinator at NFP People.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show NFP People that you're ready to hit the ground running in the Family Support Coordinator role.
