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- Tasks: Empower individuals affected by homelessness to achieve independence and stability.
- Company: Compassionate organisation dedicated to supporting vulnerable communities.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing essential skills.
- Qualifications: Experience with the public and a passion for helping others.
- Other info: Flexible working hours with a focus on teamwork and community impact.
The predicted salary is between 24335 - 24968 £ per year.
We are seeking a compassionate and motivated Housing Support Worker to empower people affected by homelessness to build brighter, more independent futures.
Position: Housing Support Worker
Salary: £24,335 rising incrementally to £24,968
Location: Various services across the organisation
Hours: Full time, worked on a rota including evenings and weekends
Contract: Permanent
Closing date: 22nd Feb 2026
About the Role
As a Housing Support Worker, you will play a vital role in providing high quality, person centred support to residents transitioning into safe and sustainable accommodation. You will ensure everyone receives a welcoming, positive experience that helps them settle, grow in confidence and plan for independent living.
Key responsibilities include:
- Offering practical advice and support around tenancy sustainment, education, employment, life skills and personal independence.
- Supporting improvements to mental and physical health and encouraging engagement with specialist agencies where substance misuse is present.
- Managing a caseload, completing assessments, support plans and reviews.
- Building warm, respectful and trusting relationships with service users.
- Ensuring buildings remain safe, well-maintained and compliant with health and safety requirements.
- Helping residents develop key life skills, including budgeting, cooking, hygiene and household management.
- Advising on welfare, housing, benefit and legal rights, and assisting with applications where needed.
- Encouraging positive engagement and participation in meaningful activities.
- Maintaining accurate case files and ensuring data is recorded in line with GDPR and organisational policies.
- Working collaboratively with partner agencies and supporting occasional press and communications activity.
- Providing flexible cover across services, including evenings, weekends and Bank Holidays.
About You
You will bring empathy, patience and a genuine desire to support people facing homelessness and complex challenges. You are calm under pressure, able to manage challenging situations and confident working both independently and as part of a supportive team.
You will also have:
- At least six months’ experience of working with the public (desirable).
- Knowledge of issues affecting people experiencing homelessness (desirable).
- A relevant qualification in Health and Social Care, Housing or IAG (desirable).
- Good IT skills and the ability to maintain accurate records (desirable).
- The ability to work flexibly as part of a rota, including evenings, weekends and Bank Holidays (essential).
Other roles you may have experience of could include: Support Worker, Homelessness Support Worker, Housing Officer, Tenancy Sustainment Worker, Outreach Worker, Supported Housing Assistant, Recovery Worker, Engagement Worker, Community Support Worker.
Housing Support Worker in Essex employer: NFP People
Contact Detail:
NFP People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker in Essex
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with organisations that align with your passion for helping those affected by homelessness. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! When you get the chance to chat with potential employers, highlight your experience and how it relates to the role of a Housing Support Worker. Be ready to share specific examples of how you've made a difference in people's lives.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to organisations you admire and express your interest in working with them. A little initiative can go a long way in landing that dream job!
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that match your skills and passion. Plus, it shows you're serious about joining our team and making a positive impact in the community.
We think you need these skills to ace Housing Support Worker in Essex
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Housing Support Worker. We want to see how you can empower those affected by homelessness, so don’t hold back on sharing relevant examples!
Show Your Compassion: In your written application, let your empathy shine through. We’re looking for someone who genuinely cares about supporting people facing challenges, so share any personal stories or experiences that demonstrate your passion for helping others.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NFP People
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Housing Support Worker. Understand the challenges faced by those experiencing homelessness and be ready to discuss how you can provide practical support and advice. This shows your genuine interest in the role and the people you'll be helping.
✨Show Empathy
During the interview, demonstrate your empathy and patience. Share examples from your past experiences where you've successfully supported individuals facing difficult situations. This will highlight your ability to build trusting relationships, which is crucial for this role.
✨Be Ready for Scenarios
Prepare for situational questions that may arise during the interview. Think about how you would handle specific challenges, such as managing a caseload or dealing with a resident struggling with substance misuse. Practising these scenarios will help you articulate your thought process and problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the organisation and its approach to supporting residents. This not only shows your enthusiasm for the role but also helps you gauge if the organisation aligns with your values and working style.
