At a Glance
- Tasks: Lead quality improvement initiatives in a supportive mental health recovery service.
- Company: People-led organisation dedicated to inspiring change across Sussex.
- Benefits: Generous holiday allowance, pension scheme, medical cash plan, and professional development opportunities.
- Other info: Join a diverse team committed to equality and employee wellbeing.
- Why this job: Make a real difference in mental health services while enjoying flexible working.
- Qualifications: Experience in regulated health or social care services and strong communication skills.
The predicted salary is between 58878 - 58878 £ per year.
We have an exciting opportunity for a Quality Manager to play a vital role in providing support at a Mental Health Recovery service in West Sussex.
Position: Quality Manager
Location: Hybrid, Burgess Hill/service venue
Salary: £58,878 per annum, pro rata (£29,439 per annum, 0.5 FTE)
Hours: 18.5 hours per week, 0.5 FTE
Contract: Fixed-term contract until 31 March 2028
Closing Date: Applications will be reviewed on a rolling basis; early application is encouraged.
About the Mental Health Recovery Service
Mental Health Recovery is a 20-place service for adults experiencing mental ill health across two sites in Burgess Hill, West Sussex. Both locations are CQC registered ‘Good'.
About the Role
The Quality Manager is a new part-time and flexible strategic leadership role with a quality and governance focus, offering the opportunity to improve and support an established specialist mental health service. You will work alongside the long-standing Registered Manager.
Key Responsibilities
- Lead and coordinate quality improvement initiatives across the service.
- Maintain oversight of operational, quality, workforce and organisational risks affecting the service.
- Work collaboratively with the Registered Manager to strengthen service performance.
- Contribute to future service planning and organisational priorities.
- Maintain effective working relationships with commissioners, safeguarding teams, regulators and partner agencies.
Person Specification
To be successful in the role of Quality Manager, you will need to have great communication skills and be committed to the values of the organisation. Some of the key skills and experience you will need to bring include:
- Significant experience within regulated health or social care services.
- Experience leading quality improvement, turnaround or service recovery programmes.
- Experience supporting and developing Registered Managers, operational managers or service leaders.
- Experience supporting people with complex needs within a regulated care environment.
- Experience identifying, managing and reporting strategic and operational risks.
- Experience supporting and developing staff.
We welcome applications from experienced Registered Managers, Regional Managers, Quality Managers and Improvement Leads with experience of regulated mental health or social care services.
In Return
In recognition of its commitment to staff, the organisation has been awarded Gold Accreditation from Investors in People. It is also signed up to the Disability Confident employer scheme and has made the Mental Health at Work commitment. You will also receive a fantastic benefits package including:
- 5.5% stakeholder pension scheme and life assurance scheme.
- Medical cash plan with BHSF.
- Access to the organisation's Learning and Development platform.
- Free and confidential employee assistance helpline for both personal and work-related concerns.
- Cycle-to-work scheme.
- Free new starter 28-day Network Saver Brighton bus pass.
- Generous holiday allowance starting at 27 days per annum pro rata, rising by one day for each year of service to a maximum of 32 days pro rata.
- The opportunity to participate in wellbeing and fundraising activities throughout the year.
The organisation is an equal opportunities employer using a fair and open recruitment process that fully complies with the requirements of the Equality Act 2010. It is committed to encouraging equality, equity, inclusion and diversity within the workplace. As an employer, the organisation is committed to promoting and supporting its people's social, physical and psychological health at work. Please let us know if you require any special arrangements or reasonable adjustments if called for interview. The organisation welcomes applications from individuals with lived experience.
The organisation reserves the right to close this vacancy early if it receives sufficient applicants for the role. Therefore, if you are interested, please submit your application as early as possible. An Enhanced with Adults DBS Check through the Disclosure and Barring Service is required for all successful applicants as a condition of employment for this post.
Quality Manager in Crawley employer: NFP People
As a leading employer in the Midlands and South East, we pride ourselves on fostering a supportive and dynamic work culture that prioritises employee well-being and professional growth. Our Service Delivery Administration Manager role offers competitive benefits, including generous annual leave and opportunities for career advancement, all while allowing for flexible home-based working arrangements. Join us to make a meaningful impact in a collaborative environment where your contributions are valued.
