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- Tasks: Provide high-quality immigration advice and manage a caseload while training to IAA Level 2.
- Company: Join a supportive organisation dedicated to helping vulnerable communities in Bournemouth, Christchurch and Poole.
- Benefits: Generous annual leave, ongoing training, health resources, and a birthday leave policy.
- Why this job: Make a real difference in people's lives while building a rewarding career in immigration advice.
- Qualifications: Strong English skills, attention to detail, and a commitment to equality and diversity.
- Other info: No prior experience needed; just bring your motivation and passion for helping others.
We are seeking a motivated Immigration Caseworker to train to IAA Level 2 and provide high quality advice to people experiencing immigration issues.
Position: Immigration Caseworker
Salary: £27,089 to £28,783 per annum, dependent on experience
Location: Bournemouth, Christchurch and Poole
Hours: Full time, 37 hours per week
Contract: Fixed term, 12 months
Closing Date: Monday 2 March 2026, 9am
About the Role
This role has been created as part of a funded project to train two Immigration Caseworkers to IAA Level 2 and expand local immigration advice provision. Immigration advice is regulated and highly complex, so you will follow a structured training programme while managing an independent caseload with support from a specialist team.
Key responsibilities include:
- Working towards an agreed IAA qualification level with a personalised training plan
- Keeping accurate training and supervision records in line with regulatory requirements
- Providing face to face and remote immigration advice to local residents
- Managing a caseload and preparing applications, letters and supporting documentation
- Liaising with statutory and non-statutory bodies on behalf of clients
- Maintaining clear, compliant and confidential case records
- Supporting colleagues with immigration related queries
- Keeping up to date with immigration law, policy and best practice
- Contributing to service development, reporting and quality assurance
- Representing the service at relevant meetings and with partner agencies
About You
You do not need previous experience as an Immigration Caseworker, but you must be able to demonstrate the potential to work in a regulated advice environment.
Essential skills and experience include:
- High level of written and spoken English
- Strong writing skills for reports, letters and submissions
- Ability to manage multiple tasks with excellent attention to detail
- Experience of working with vulnerable people in a sensitive and professional way
- Confidence using IT systems for case recording and document production
- Ability to follow procedures and maintain high standards
- Strong interpersonal and communication skills
- Commitment to equality, diversity and inclusive services
Applications are welcomed from people with lived experience of migration.
About the Organisation
The organisation provides free, independent and confidential advice to thousands of people each year across Bournemouth, Christchurch and Poole. Services include welfare, benefits, debt and specialist projects such as immigration and hate crime support. The organisation works locally while being part of a national advice network, using evidence from client work to improve services and influence change.
In Return
- Ongoing training and development
- Generous annual leave
- Access to online health and wellbeing resources
- Employee Assistance Programme
- Employer pension contributions
- Life leave policy, including an extra day’s leave for your birthday
If you are organised, motivated and keen to build a career in immigration advice while supporting people at a critical time in their lives, this could be a great next step.
Immigration Caseworker in Bournemouth employer: NFP People
Contact Detail:
NFP People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Immigration Caseworker in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to people in the immigration sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or mentors can help you feel more confident. Focus on articulating your passion for immigration work and how your skills align with the role of an Immigration Caseworker.
✨Tip Number 3
Showcase your commitment to learning! Since this role involves training to IAA Level 2, highlight any relevant courses or experiences that demonstrate your eagerness to grow in the field of immigration advice.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Immigration Caseworker in Bournemouth
Some tips for your application 🫡
Show Off Your Writing Skills: Since strong writing skills are essential for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or grammatical errors!
Tailor Your Application: We want to see how you fit into the Immigration Caseworker role specifically. Highlight any relevant experiences or skills that align with the job description, especially your ability to manage multiple tasks and work with vulnerable people.
Be Authentic: Don’t be afraid to let your personality shine through! Share your passion for immigration advice and how your lived experiences might contribute to the role. We value authenticity and commitment to equality and diversity.
Apply Through Our Website: To ensure your application gets to us smoothly, make sure to apply through our website. It’s the best way for us to receive your details and keep track of your application!
How to prepare for a job interview at NFP People
✨Know Your Immigration Stuff
Brush up on the latest immigration laws and policies. Being able to discuss current issues or recent changes in immigration law will show your commitment and understanding of the field.
✨Showcase Your Communication Skills
Since this role involves providing advice and liaising with various bodies, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in sensitive situations.
✨Demonstrate Empathy and Sensitivity
You’ll be working with vulnerable people, so it’s crucial to convey your ability to handle sensitive matters with care. Think of instances where you’ve supported someone in a difficult situation and be ready to share those stories.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about their training programme, team dynamics, or how they measure success in this role. This shows your genuine interest and helps you assess if it’s the right fit for you.
