At a Glance
- Tasks: Lead and inspire teams to support young people facing homelessness and complex challenges.
- Company: Join a national charity dedicated to making a difference in the lives of vulnerable youth.
- Benefits: Enjoy 26 days' leave, pension contributions, flexible working, and tailored training opportunities.
- Other info: Dynamic role with opportunities for personal growth and impactful community engagement.
- Why this job: Be a key player in transforming young lives and creating safer futures.
- Qualifications: Experience in team supervision, decision-making, and delivering safe services to at-risk youth.
The predicted salary is between 32606 - 32606 £ per year.
We are seeking an experienced people manager to lead high-quality services and improve outcomes for young people facing homelessness and complex challenges.
Salary: £32,606 per annum
Location: North Tyneside
Hours: 37.5 hours per week
Contract: Permanent, full time
Closing date: 21 September 2026
About the role
Be the difference for young people facing homelessness. As Deputy Outreach Manager, you will help lead services supporting young people who are homeless, at risk of homelessness or experiencing other complex challenges. You will supervise and inspire frontline colleagues, maintain high standards of support and housing management, and help young people move towards safer, more independent futures. Working closely with the wider management team, you will make confident decisions, manage risk and ensure services operate safely and effectively. You will also develop strong relationships with commissioners, stakeholders and delivery partners, representing the service at regular meetings and supporting successful partnership working.
Your key responsibilities will include:
- Supervising and supporting teams and individual staff members
- Ensuring young people receive safe, consistent and person-centred support
- Overseeing safeguarding, risk assessments and support planning
- Maintaining effective housing management and service standards
- Monitoring health and safety through regular checks, risk assessments and reporting
- Helping to manage local project budgets and resources
- Building productive relationships with commissioners, stakeholders and partner agencies
- Working with internal teams, including Finance, HR, Quality and Compliance, Fundraising and Communications
- Supporting the smooth day-to-day operation and continued development of the service
About you
You will be an experienced and proactive manager who can lead people, manage competing priorities and make sound decisions in complex situations. You will bring:
- Experience of supervising teams and individual staff members
- Experience of delivering safe services to young people at risk, both in accommodation and within the community
- Strong decision-making and risk management skills
- Experience of safeguarding children and young people
- Knowledge of risk assessments and support planning
- Good literacy, numeracy and IT skills
- Strong professional boundaries and personal integrity
- The ability to work collaboratively with colleagues and external partners
- A commitment to equality, diversity, dignity and respect
Experience of working within Ofsted requirements would be desirable but is not essential.
About the organisation
You will be joining an established national charity providing accommodation, prevention and support services to people experiencing or at risk of homelessness. The organisation is committed to ensuring the people it supports have a meaningful voice in how services are designed, delivered and improved.
Benefits include 26 days' annual leave, increasing with service, pension contributions of up to 7%, tailored training and development, flexible working options where suitable, a cash health plan, Employee Assistance Programme with 24/7 GP access and a range of retail, travel and wellbeing discounts.
Deputy Outreach Manager in Birmingham employer: NFP People
As a leading employer in the Midlands and South East, we pride ourselves on fostering a supportive and dynamic work culture that prioritises employee well-being and professional growth. Our Service Delivery Administration Manager role offers competitive benefits, including generous annual leave and opportunities for career advancement, all while allowing for flexible home-based working arrangements. Join us to make a meaningful impact in a collaborative environment where your contributions are valued.
