At a Glance
- Tasks: Lead and develop therapeutic services, shaping strategy and ensuring high-quality support.
- Company: Join a not-for-profit organisation dedicated to making a difference in the lives of children and families.
- Benefits: Competitive salary, hybrid working, and the chance to influence meaningful change.
- Other info: Exciting opportunity for growth and collaboration within a passionate team.
- Why this job: Make a tangible impact on service delivery and support vulnerable communities.
- Qualifications: Clinical or therapeutic background with significant leadership experience required.
The predicted salary is between 51750 - 63250 £ per year.
Salary: £50,000 full-time equivalent (FTE)
Hours: 30 hours per week (0.8)
Location: Bristol
Working pattern: Hybrid
Not For Profit People are recruiting on behalf of a not-for-profit organisation for an exciting new Head of Services opportunity. Are you an experienced clinical or therapeutic leader with a passion for delivering high-quality, trauma-informed services? Do you want to play a pivotal role in shaping strategy, strengthening operational effectiveness and making a meaningful difference to the lives of children, young people and families?
This is an exciting opportunity to step into a newly created senior leadership role, working closely with the leadership team to shape strategic direction, drive service development and ensure services are effective, sustainable and responsive to the needs of those they support.
About the role
As Head of Services, you will provide strategic and operational leadership for specialist therapeutic services, helping translate organisational ambitions into effective delivery. You will play a key role in shaping the organisation's future, identifying opportunities for growth and innovation, and ensuring services continue to deliver safe, compassionate and high-quality support. Working closely with the senior leadership team, you will lead and develop service managers and multidisciplinary teams, promote a culture of collaboration and continuous improvement, and ensure services meet their contractual, regulatory and safeguarding responsibilities.
Your responsibilities will include:
- Contributing to organisational strategy, business planning and the development of sustainable services.
- Leading the delivery, development and continuous improvement of specialist therapeutic services.
- Managing, supporting and developing service managers and multidisciplinary teams to achieve excellent outcomes.
- Providing leadership on safeguarding, clinical and service governance, quality assurance and risk management.
- Overseeing service budgets, monitoring performance and ensuring resources are used effectively.
- Using performance data, outcomes and feedback to inform decision-making and improve service delivery.
- Developing strong relationships with commissioners, funders, statutory agencies and other external partners.
- Supporting the organisation to identify new commissioning opportunities, strengthen partnerships and demonstrate the impact of its work.
This is a varied and influential role that combines strategic leadership with operational oversight, offering the opportunity to shape both the direction and effectiveness of services.
About you
A clinical and/or therapeutic background is essential for this role, alongside significant experience of leading specialist or therapeutic services. You will bring the professional knowledge and credibility needed to lead trauma-informed services, support practitioners and managers, and maintain high standards of therapeutic practice, safeguarding and service delivery. You will be a confident, compassionate and strategic leader who can balance service quality, staff wellbeing, operational performance and financial sustainability. You will be comfortable making complex decisions, leading teams through change and working collaboratively at senior leadership level.
You will also bring:
- A recognised professional qualification in psychotherapy, counselling, psychology, arts therapy or another relevant therapeutic discipline, with current registration or accreditation with an appropriate professional body.
- Significant experience of senior leadership, including contributing to organisational strategy and leading service development.
- Experience of working with children, young people and/or families affected by trauma, abuse or sexual violence.
- A strong understanding of trauma-informed, survivor-centred and evidence-informed practice.
- Substantial experience of safeguarding leadership, including managing complex safeguarding concerns and working with external agencies.
- Experience of managing and developing managers and multidisciplinary teams, including staff performance, wellbeing and workforce development.
- Experience of budget management, contract delivery, performance monitoring and quality assurance.
- Excellent communication, analytical and relationship-building skills, with the ability to influence stakeholders and present complex information clearly.
- A commitment to equality, diversity, inclusion and delivering safe, effective and compassionate services.
Experience within the charity, voluntary-sector or commissioned-services environment would be advantageous, as would experience of service redesign, organisational change and developing new funding or commissioning opportunities.
Why apply
This is a fantastic opportunity to take on a brand-new senior leadership role where you can make a tangible difference to an organisation's strategic direction and operational effectiveness. You will have the opportunity to work closely with the leadership team, influence the future development of specialist therapeutic services and help ensure that children, young people and families receive the high-quality support they need.
If you are an experienced clinical or therapeutic leader looking for a role where you can combine professional expertise, strategic thinking and a commitment to meaningful change, we would love to hear from you.
How to apply
To apply, please submit your CV and a covering letter, outlining your relevant experience and suitability for the role. Applications will be reviewed on a rolling basis, so early applications are strongly recommended.
Head of Services in Bath employer: NFP People
As a leading employer in the Midlands and South East, we pride ourselves on fostering a supportive and dynamic work culture that prioritises employee well-being and professional growth. Our Service Delivery Administration Manager role offers competitive benefits, including generous annual leave and opportunities for career advancement, all while allowing for flexible home-based working arrangements. Join us to make a meaningful impact in a collaborative environment where your contributions are valued.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Services in Bath
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by NFP People.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like NFP People.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at NFP People.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at NFP People. Apply directly through us to stand out!
We think you need these skills to ace Head of Services in Bath
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of NFP People. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Head of Services, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at NFP People
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of NFP People. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
