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- Tasks: Support women and children affected by domestic abuse through emotional and practical assistance.
- Company: Specialist domestic abuse service dedicated to empowering families.
- Benefits: Competitive salary, training opportunities, and a supportive team environment.
- Why this job: Make a real difference in the lives of vulnerable families and help them rebuild.
- Qualifications: Experience with children and families, strong communication skills, and a relevant qualification.
- Other info: Join a compassionate team committed to staff wellbeing and professional growth.
The predicted salary is between 26000 - 28000 £ per year.
Contract: Full time, permanent (part time considered)
Location: Norwich
Salary: £26,000-£28,000 per annum
We are delighted to be supporting a specialist domestic abuse service in their search for a compassionate and skilled Family Case Worker & Outreach Support professional. This vital role supports women, children and young people affected by domestic abuse, providing both refuge-based support and community outreach. This is a full-time position, though part-time arrangements will be considered for the right candidate.
The Role
- Providing one-to-one emotional and practical support to women and children living in refuge.
- Offering domestic abuse advice and support at a community drop-in service.
- Assessing needs to promote wellbeing and safety.
- Supporting parents to understand their children's experiences.
- Running group sessions, including 'Stay and Play'.
- Providing move-on support to families transitioning out of refuge.
- Maintaining accurate, confidential client records.
- Working collaboratively with partner agencies and representing the organisation at external meetings.
- Participating in the out of hours on-call rota (additional payment provided).
About You
We're looking for someone who is compassionate, resilient and committed to empowering women and children. You will bring:
- A relevant Children and Young People (CYP) qualification (NVQ Level 3 or willingness to train).
- At least two years' experience supporting vulnerable children, young people and families.
- Strong safeguarding knowledge for both children and adults.
- Ability to plan and run activities.
- Excellent communication, organisational and interpersonal skills.
- The ability to remain calm under pressure and maintain professional boundaries.
- Confidence using administrative systems, including Office 365.
- A full driving licence and access to a vehicle - Essential.
Most of all, you will be non‑judgemental, reliable, compassionate and committed to delivering high quality support. You will join a dedicated, supportive team making a meaningful difference to families rebuilding their lives after domestic abuse. The organisation offers regular supervision, training opportunities and a strong commitment to staff wellbeing.
In line with the Equality Act 2010 (Schedule 9, Part 1), this position is restricted to female applicants only. A female worker is an occupational requirement for the effective and safe delivery of the service.
Family Case Worker & Outreach Support in Norwich employer: NFP People Limited
Contact Detail:
NFP People Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Case Worker & Outreach Support in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the field of domestic abuse support, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to family case work and outreach support. Think about your experiences and how they align with the role. We recommend doing mock interviews with friends or mentors to boost your confidence.
✨Tip Number 3
Showcase your passion for helping families! During interviews, share specific examples of how you've made a difference in previous roles. This will demonstrate your commitment and compassion, which are key for this position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Family Case Worker & Outreach Support in Norwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Family Case Worker & Outreach Support role. Highlight your relevant experience and skills that match the job description, especially your work with vulnerable children and families.
Show Your Compassion: In your application, let your passion for supporting women and children shine through. Share specific examples of how you've made a difference in similar roles, as this will resonate with us and show you're the right fit for our team.
Be Clear and Concise: Keep your writing clear and to the point. Use bullet points where necessary to make it easy for us to read your application. We appreciate straightforward communication, especially when it comes to your qualifications and experiences.
Apply Through Our Website: We encourage you to submit your application through our website. This ensures we receive all your details correctly and helps us keep track of your application. Plus, it’s super easy to do!
How to prepare for a job interview at NFP People Limited
✨Know Your Stuff
Make sure you understand the role inside out. Familiarise yourself with the responsibilities of a Family Case Worker & Outreach Support, especially around providing emotional support and running group sessions. This will help you answer questions confidently and show your genuine interest in the position.
✨Show Your Compassion
This role is all about empathy and support. Be prepared to share examples from your past experiences where you've demonstrated compassion and resilience while working with vulnerable individuals. Highlighting your ability to connect with women and children affected by domestic abuse will set you apart.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations related to domestic abuse support. Think through potential scenarios and how you would assess needs or provide move-on support. Practising these responses can help you articulate your thought process during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in this role. This shows that you're not only interested in the job but also in how you can contribute to the organisation's mission.