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- Tasks: Provide top-notch tech support and troubleshoot issues for employees across various locations.
- Company: Leading UK technology firm with a people-first culture.
- Benefits: Hybrid working, competitive salary, and a range of employee perks.
- Why this job: Join a dynamic team and make a real difference in tech support.
- Qualifications: Experience in Windows OS, Microsoft Office, and fast-paced environments.
- Other info: Engage with a vibrant community and enjoy excellent career growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading technology firm in the UK is seeking an IT Support Analyst to provide technical assistance for technology issues. You will deliver high-quality customer service while supporting employees across locations.
Ideal candidates have experience in a fast-paced corporate environment and strong skills in Windows OS and Microsoft Office.
This role offers hybrid working opportunities and various employee benefits, emphasizing a people-first culture and active community engagement.
Hybrid IT Support Analyst - Tech Troubleshooter for Impact employer: NFP Ireland group
Contact Detail:
NFP Ireland group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT Support Analyst - Tech Troubleshooter for Impact
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your tech troubleshooting skills. We want to show off our knowledge of Windows OS and Microsoft Office, so practice common scenarios you might face in the role.
✨Tip Number 3
Don’t forget to showcase your customer service skills! Think of examples where you’ve gone above and beyond to help someone with tech issues. We need to demonstrate that people-first attitude they’re looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and stay updated on any new opportunities.
We think you need these skills to ace Hybrid IT Support Analyst - Tech Troubleshooter for Impact
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows OS and Microsoft Office. We want to see how your skills match the role, so don’t be shy about showcasing your tech troubleshooting prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about IT support and how you can contribute to our people-first culture. Keep it friendly and professional – we love a good story!
Showcase Your Customer Service Skills: Since this role involves delivering high-quality customer service, share examples of how you've helped others in previous roles. We want to know how you handle tech issues while keeping a smile on your face!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at NFP Ireland group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows OS and Microsoft Office. Be prepared to answer technical questions or even troubleshoot a hypothetical issue during the interview. This shows that you’re not just familiar with the software but can also think on your feet.
✨Showcase Your Customer Service Skills
Since this role emphasises high-quality customer service, think of examples from your past experiences where you’ve successfully resolved issues for users. Highlight your communication skills and how you handle difficult situations with patience and professionalism.
✨Embrace the Hybrid Work Culture
Familiarise yourself with hybrid working models and be ready to discuss how you manage your time and productivity in such environments. Share any personal strategies you have for staying connected with colleagues while working remotely.
✨Engage with Their People-First Culture
Research the company’s values and community engagement initiatives. Be prepared to discuss how you align with their people-first culture and how you can contribute to fostering a positive work environment. This will show that you’re not just looking for a job, but a place where you can grow and make an impact.
