At a Glance
- Tasks: Deliver top-notch customer service for pension administration and assist with training.
- Company: Leading employee benefits firm focused on employee wellbeing and development.
- Benefits: Competitive benefits, hybrid working options, and a dynamic work environment.
- Why this job: Join a supportive team and make a difference in people's financial futures.
- Qualifications: Strong organisational skills and a passion for continuous improvement.
- Other info: Great opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading employee benefits firm in Bromsgrove is hiring a Pensions Customer Services Executive to support their customer services team. The ideal candidate will deliver high standards of customer service for pension administration, oversee implementations, and assist with training.
Key skills include:
- Continuous improvement
- Organizational skills
Enjoy a dynamic work environment with a focus on employee wellbeing and development, competitive benefits, and opportunities for hybrid working.
Pensions Client Services Specialist – Hybrid in Bromsgrove employer: NFP Corp
Contact Detail:
NFP Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Client Services Specialist – Hybrid in Bromsgrove
✨Tip Number 1
Network like a pro! Reach out to current employees at the firm on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to pensions and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've improved processes in previous roles. This will demonstrate your proactive approach and fit for the dynamic environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Pensions Client Services Specialist – Hybrid in Bromsgrove
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and pension administration. We want to see how your skills align with the role, so don’t be shy about showcasing your organisational skills and any continuous improvement initiatives you've been part of.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in pensions and how you can contribute to our team. Keep it engaging and relevant to the job description – we love seeing genuine enthusiasm!
Showcase Your Soft Skills: In a dynamic work environment like ours, soft skills are just as important as technical ones. Highlight your ability to communicate effectively, work collaboratively, and adapt to change. We’re looking for team players who can thrive in a hybrid setting!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at NFP Corp
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of pensions and employee benefits. Familiarise yourself with common terms and processes, as well as the latest trends in pension administration. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about specific situations where you resolved issues or improved processes. This will demonstrate your ability to maintain high standards in a dynamic work environment.
✨Highlight Your Organisational Skills
Since the role requires strong organisational skills, be ready to discuss how you manage your time and tasks effectively. Share strategies you use to stay organised, especially when overseeing implementations or training sessions. This will reassure them that you can handle the responsibilities of the position.
✨Emphasise Continuous Improvement
Be prepared to talk about how you’ve contributed to continuous improvement in previous roles. Whether it’s streamlining processes or enhancing customer satisfaction, showcasing your proactive approach will align perfectly with the company’s focus on development and wellbeing.