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- Tasks: Manage employee benefits implementation and administration while collaborating with teams across the UK and US.
- Company: Join a dynamic team at NFP, part of the Aon group, focused on people-first solutions.
- Benefits: Enjoy competitive pay, flexible working, and a rich suite of employee perks.
- Why this job: Make a real impact in a fast-paced environment while supporting employee wellbeing.
- Qualifications: 2 years of experience in benefits administration and strong communication skills required.
- Other info: Be part of a culture that values inclusion, community, and personal development.
The predicted salary is between 28800 - 48000 £ per year.
We’re hiring for a dedicated Employee Benefits Account Manager to join our dynamic Employee Benefits team in Birmingham. Putting people first is at the heart of everything we do, and that extends to our clients as well as our employees. You will liaise with our Ireland and US colleagues to support in managing benefits implementation, administration, and design of plans.
NFP, part of the Aon group, specialise in helping businesses in four core areas:
- Insurance - helping them manage key risks
- Health and safety - supporting them to create a safer workplace for their employees
- Employee benefits - helping them reward their people more effectively
- HR, people and talent - supporting employers and their people to thrive through changes and challenges
A positive attitude and behaviours, demonstrating an awareness and willingness to respond to customers to exceed their needs, requirements, and expectations.
Strong communication skills, able to express yourself clearly and positively, both verbally and in written communication.
Excellent organisation skills, able to prioritise customer needs above all else.
Requirements:
- 2 years of experience as a benefits administrator or in a similar role, ideally in the Broker Market
- A working knowledge of relevant policies and regulations
- QFA
- Maintaining and updating employee records and benefits files
- Coordinating daily benefits processing, including enrolments, terminations, and claims
- Resolving benefit-related issues and responding to queries and requests in a timely manner
- Researching new employee benefit plans and vendors, alongside our employee benefits consultants
- Liaising with vendors and negotiating and coordinating contracts for new and existing plans
- Collaborating with payroll to ensure that employer contributions and payroll deductions are processed accurately and in a timely manner
- Maintaining and creating records, reports, and documentation in accordance with federal, state, and provider regulations
Benefits we offer:
- Working in a dynamic, fast-paced organisation in an exciting industry
- The opportunity to do globally impactful work from day one
- Learning from industry and business line specialists with decades of experience
- A huge variety of projects to work on and challenges to solve
- Our People First culture, which illustrates our commitment to your wellbeing and development
- A rich suite of employee benefits and out-of-work perks
The great benefits we offer include:
- Charity and community work with numerous fundraising challenges and events throughout the year
- Opportunities to volunteer and give back to the community
- Award-winning apprenticeship program, helping young adults from local schools take their first steps into the world of work
- Social events to help ensure our people get on personally as well as professionally
- Two large employee events every year for summer and Christmas
- Good office locations with plenty of opportunity to socialise outside of work
Inclusion and belonging:
- We’re proud holders of Insurance Business Magazine’s 5-Star Inclusion and Belonging Employer award
- A dedicated Inclusion and Belonging Committee, supported by our Global Advisory Board
- Inclusive policies to ensure all of our people are treated fairly
- Access to Business Resource Groups
Finances:
- Regular reviews to keep your salary in line as you progress
- Matched employer pension contributions
- Life Assurance and Group Income Protection
- Lifestyle discounts for well-known brands
Work-life balance:
- Opportunity for hybrid working
- Generous annual leave allowance
- Buy even more annual leave so you don’t miss out on that extra trip
Health and wellbeing:
- Access to initiatives and resources designed to support your physical and mental health and wellbeing
- Additional days off throughout the year to focus on your wellbeing
We’re committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage of the application or interview process, please let our Talent Team know – we’ll do our best to support you.
Employee Benefits Account Manager in Birmingham employer: NFP Corp. Europe
Contact Detail:
NFP Corp. Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Benefits Account Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Employee Benefits Account Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to employee benefits and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your communication skills! During interviews, express yourself clearly and positively. Remember, they’re looking for someone who can liaise effectively with clients and colleagues, so let your personality shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our dynamic team at NFP.
We think you need these skills to ace Employee Benefits Account Manager in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Employee Benefits Account Manager role. Highlight your relevant experience and skills that match what we're looking for, especially in benefits administration and communication.
Showcase Your People Skills: Since we put people first, it's essential to demonstrate your strong communication and organisational skills. Share examples of how you've exceeded customer needs or resolved issues effectively in your previous roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We want to see your personality shine through while still being professional!
Apply Through Our Website: Don't forget to apply directly through our website! It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at NFP Corp. Europe
✨Know Your Benefits Inside Out
As an Employee Benefits Account Manager, you'll need to demonstrate a solid understanding of various employee benefits. Research common plans and regulations in the UK and Ireland, and be prepared to discuss how you can help clients implement and manage these effectively.
✨Showcase Your Communication Skills
Strong communication is key for this role. Practice articulating your thoughts clearly and positively, both verbally and in writing. Consider preparing examples of how you've successfully resolved client queries or collaborated with colleagues in the past.
✨Demonstrate Your Organisational Skills
This position requires excellent organisation skills. Be ready to share specific examples of how you've prioritised tasks in previous roles, especially when managing multiple client needs or deadlines. Highlight any tools or methods you use to stay organised.
✨Emphasise Your Positive Attitude
A positive attitude is crucial in this role. During the interview, convey your enthusiasm for helping clients and your willingness to go the extra mile. Share stories that illustrate your proactive approach to exceeding customer expectations.
