Client Service Advisor - Real Estate
Client Service Advisor - Real Estate

Client Service Advisor - Real Estate

London Full-Time 28800 - 43200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support clients in the Real Estate insurance sector with expert advice and service.
  • Company: Join NFP, an Aon company, dedicated to better decisions and enriching lives globally.
  • Benefits: Enjoy hybrid working, global wellbeing days, and a supportive, inclusive culture.
  • Why this job: Specialise in a niche market while learning from experienced colleagues in a dynamic environment.
  • Qualifications: Commercial insurance experience preferred; Cert CII qualification is a plus.
  • Other info: Flexible working options and a commitment to diversity and inclusion.

The predicted salary is between 28800 - 43200 £ per year.

Join to apply for the Client Service Advisor – Real Estate role at NFP, an Aon company (UK)

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Join to apply for the Client Service Advisor – Real Estate role at NFP, an Aon company (UK)

Client Service Advisor Real Estate
Do you have a genuine curiosity about specialising within the Real Estate insurance arena?

Client Service Advisor Real Estate
Do you have a genuine curiosity about specialising within the Real Estate insurance arena?
Can you demonstrate proven Account Handling and Client Service skills from within the commercial insurance sector?
If so, then we have a phenomenal opportunity to join us in our Real Estate Practice as a Client Service Adviser.
This is a hybrid role with the flexibility to work both virtually and from our London office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What The Day Will Look Like
In this wide and varied role you will be working with Client Managers to ensure the highest level of service and technical advice to each assigned Client in line with the agreed service levels.
Daily Responsibilities Will Include

  • Complying with regulatory and other standards as advised by line management including the creation of accurate and timely policy document, premium invoicing and debiting
  • Identifying improvements in Client risk and insurance programme design and making recommendations to the Client Management team on actions vital to achieve this
  • In accordance with the National Broking Strategy, negotiating renewal terms, midterm adjustments and cover extensions
  • Information and data gathering, processing and reporting
  • Identifying revenue development opportunities on allocated Client accounts and making recommendations to Client Managers
  • Liaising and collaborating with Clients, Colleagues and Markets.

How This Opportunity Is Different
There are many opportunities within the insurance market to work as an Account Handler or a Client Service Advisor, but this is a true chance to specialise in an exciting niche sector of business. You\’ll have the opportunity to learn from and be mentored by some highly skilled and knowledgeable colleagues who are keen to help develop the future stars of the team.
Skills And Experience That Will Lead To Success

  • Commercial insurance experience ideally with exposure to Real Estate or Property Owners Risks.
  • Cert CII qualified or progressing towards
  • Good working knowledge of MS Office, Internet
  • Ability to pick up and learn a selection of specialist Aon IT systems
  • UK commercial insurance experience ideally with exposure to Property Owners risks
  • Standout colleague.

How We Support Our Colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work… and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
2544507
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Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Administrative and Support Services

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Client Service Advisor - Real Estate employer: NFP, an Aon company (UK)

At Aon, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work culture that fosters personal and professional growth. As a Client Service Advisor in our Real Estate Practice, you'll benefit from flexible working arrangements, comprehensive wellbeing initiatives, and the opportunity to specialise in a niche sector while learning from industry experts. Our commitment to diversity and continuous learning ensures that every colleague feels valued and empowered to reach their fullest potential.
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Contact Detail:

NFP, an Aon company (UK) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Service Advisor - Real Estate

✨Tip Number 1

Familiarise yourself with the Real Estate insurance sector. Research current trends, challenges, and key players in the market. This knowledge will not only help you during interviews but also demonstrate your genuine curiosity and commitment to the role.

✨Tip Number 2

Network with professionals already working in the commercial insurance sector, especially those with a focus on Real Estate. Attend industry events or join relevant online forums to make connections that could provide insights and potentially refer you for the position.

✨Tip Number 3

Prepare to discuss your previous experience in account handling and client service. Think of specific examples where you've successfully managed client relationships or resolved issues, as these will be crucial in showcasing your suitability for the role.

✨Tip Number 4

Showcase your adaptability and willingness to learn new systems. Since the role involves using specialist Aon IT systems, emphasise any past experiences where you've quickly picked up new technologies or processes, which will highlight your readiness for this hybrid position.

We think you need these skills to ace Client Service Advisor - Real Estate

Account Handling
Client Service Skills
Commercial Insurance Knowledge
Real Estate Insurance Expertise
Regulatory Compliance
Policy Documentation
Premium Invoicing
Data Gathering and Reporting
Negotiation Skills
Revenue Development
Collaboration and Liaison
MS Office Proficiency
Adaptability to IT Systems
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Client Service Advisor role in Real Estate. Tailor your application to highlight relevant experience in account handling and client service within the commercial insurance sector.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in commercial insurance, particularly if it relates to Real Estate or Property Owners Risks. Use specific examples to demonstrate your skills and achievements in these areas.

Showcase Your Skills: Make sure to mention your proficiency with MS Office and any Aon IT systems you may have used. If you're Cert CII qualified or progressing towards it, include this information prominently as it is a key requirement for the role.

Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your genuine curiosity about the Real Estate insurance arena. Discuss why you want to work at Aon and how you align with their values of trust, diversity, and continuous learning.

How to prepare for a job interview at NFP, an Aon company (UK)

✨Show Your Curiosity

Demonstrate your genuine interest in the Real Estate insurance sector. Prepare questions about the company's approach to this niche market and how they support their clients, as this will show that you are engaged and eager to learn.

✨Highlight Relevant Experience

Make sure to discuss your previous experience in account handling and client service within the commercial insurance sector. Be specific about your achievements and how they relate to the responsibilities of the Client Service Advisor role.

✨Familiarise Yourself with Aon's Values

Understand Aon's commitment to diversity, inclusion, and continuous learning. Be ready to discuss how these values resonate with you and how you can contribute to fostering a positive workplace culture.

✨Prepare for Technical Questions

Since the role involves using specialist IT systems and MS Office, brush up on your technical skills. Be prepared to discuss how you have used technology in past roles to improve client service or streamline processes.

Client Service Advisor - Real Estate
NFP, an Aon company (UK)
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  • Client Service Advisor - Real Estate

    London
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-08-11

  • N

    NFP, an Aon company (UK)

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