Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support clients with commercial insurance needs and build strong relationships.
- Company: Join Aon, a global leader in shaping better decisions for clients worldwide.
- Benefits: Enjoy hybrid work options, wellbeing days, and a comprehensive benefits package.
- Why this job: Be part of an inclusive culture that values authenticity and offers endless career growth.
- Qualifications: Experience in commercial insurance and strong relationship management skills required.
- Other info: Aon promotes a continuous learning culture and values diversity in the workplace.
The predicted salary is between 28800 - 43200 £ per year.
Client Service Advisor – Commercial SME Insurance – Leeds
Do you have experience in handling commercial insurance requirements from a wide and varied portfolio of clients, Are you adept at building lasting working relationships with clients and insurers alike?
If so then we\’d love to hear from you in connection with this fantastic new Client Service Advisor role that will form part of our SME insurance team.
This is a hybrid role with the flexibility to work both virtually and from our Leeds City Centre office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What The Day Will Look Like
As a Client Service Advisor your key responsibilities will include:
- Working independently whilst supporting you team to ensure delivery of the highest level of service to each assigned Client.
- Identify potential improvements in Client risk & insurance programme and implement recommended changes for Clients if required.
- Negotiate new business terms, renewal terms, Mid Term adjustments and cover extensions.
- Preparation of comprehensive marketing presentations and the renewal report to prepare full cover comparisons as required.
- Establish and develop effective working relationships with Insurers and where appropriate, differentiating with the Client; the cover, service and industry knowledge that a specific Insurer could deliver to them,
- Identify revenue development opportunities on allocated Client accounts, using knowledge of products/services in the wider Aon community, and make appropriate recommendations to Clients.
How This Opportunity Is Different
This is a phenomenal opportunity to join Aon and benefit from comprehensive suite of benefits and employee wellbeing initiatives that we provide to all colleagues. You\’ll also be joining an organisation that is in control of its own destiny and provides a culture where everyone can bring their authentic selves to work every day. Career progression and possibilities are endless too!
Skills And Experience That Will Lead To Success
- Commercial insurance experience required, ideally gained at an insurance broker
- Fully conversant with FCA principles, procedures and process
- Good level of technical knowledge, especially in the major UK commercial insurance classes, Property, Liability, Fleet and Combined
- Organised, with the ability to prioritise work, delivering accurately and on time
- Embrace change and react positively
- Proven relationship management skills
- Must work well in a team and collaborate with others
- Experience of using the acturis system
How We Support Our Colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
2562170
LNKD1_UKTJ
#J-18808-Ljbffr
Account Handler - SME Insurance employer: NFP, an Aon company (UK)
Contact Detail:
NFP, an Aon company (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler - SME Insurance
✨Tip Number 1
Familiarise yourself with the key commercial insurance classes mentioned in the job description, such as Property, Liability, Fleet, and Combined. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work with SME clients. Building relationships can provide you with insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Research Aon's company culture and values, particularly their focus on inclusivity and employee wellbeing. Being able to articulate how your personal values align with theirs can set you apart during the interview process.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlighting your experience in negotiating terms and identifying revenue opportunities will showcase your suitability for the Client Service Advisor role.
We think you need these skills to ace Account Handler - SME Insurance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in commercial insurance, particularly any roles where you've handled a diverse portfolio of clients. Emphasise your relationship management skills and any relevant technical knowledge.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Client Service Advisor role at Aon. Mention specific examples of how you've successfully built relationships with clients and insurers, and how you can contribute to their SME insurance team.
Showcase Relevant Skills: Highlight your understanding of FCA principles and your experience with the Acturis system. Be sure to mention your organisational skills and ability to prioritise work, as these are key for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the insurance industry.
How to prepare for a job interview at NFP, an Aon company (UK)
✨Showcase Your Commercial Insurance Knowledge
Make sure to brush up on your understanding of commercial insurance, especially the major UK classes like Property, Liability, Fleet, and Combined. Be prepared to discuss specific examples from your experience that demonstrate your technical knowledge and how you've applied it in real-world scenarios.
✨Demonstrate Relationship Management Skills
Since building lasting relationships with clients and insurers is key for this role, think of instances where you've successfully managed client relationships. Be ready to share how you’ve navigated challenges and maintained strong connections, as this will show your ability to thrive in a client-focused environment.
✨Prepare for Negotiation Scenarios
As the role involves negotiating new business terms and renewals, consider preparing for potential negotiation scenarios. Think about your approach to negotiations and be ready to discuss how you would handle different situations, showcasing your strategic thinking and problem-solving skills.
✨Emphasise Your Organisational Skills
The job requires strong organisational abilities, so come prepared with examples of how you've prioritised tasks and managed your workload effectively in previous roles. Highlight any tools or methods you use to stay organised, as this will demonstrate your capability to deliver accurate results on time.
