Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage complex insurance claims and guide clients through the process with expertise.
- Company: Join NFP, part of the Aon Group, a leader in insurance solutions.
- Benefits: Enjoy hybrid working, generous leave, and lifestyle discounts.
- Why this job: Make a real difference by advocating for clients in their claims journey.
- Qualifications: 5-10 years in commercial insurance claims handling required.
- Other info: Be part of an inclusive culture with great career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We’re hiring a Technical Claims Handler to support our growing Commercial Insurance team in the UK and Ireland. As a Technical Claims Handler, you will act as a technical referral point for less experienced handlers, ensuring complex claims are managed effectively and clients receive exceptional advocacy throughout the process.
Responsibilities
- Handle complex and technical claims across multiple commercial lines, ensuring timely and accurate resolution.
- Interpret policy wordings and coverage issues, especially in relation to property and business interruption claims.
- Act as a trusted advisor to clients, guiding them through the claims process and advocating on their behalf with insurers, loss adjusters, solicitors, and other third parties.
- Communicate effectively with all stakeholders to progress claims.
Qualifications
- 5–10 years’ experience in commercial insurance claims handling, ideally within a broker, carrier, or adjusting environment.
- Strong technical knowledge of policy wordings and coverage interpretation.
- Extensive exposure to property damage and business interruption claims.
- Experience working with SME to large corporate clients across various sectors.
- Proven ability to manage complex, high‑value, or contentious claims.
Benefits & Culture
- Matched employer pension contributions.
- Life assurance and group income protection.
- Lifestyle discounts for well‑known brands.
- Opportunity for hybrid working.
- Generous annual leave allowance.
- Comprehensive private healthcare and healthcare cash plan.
- Additional well‑being days off throughout the year.
- Extensive charity fundraising events and volunteering opportunities.
- Annual employee events and social activities.
- Inclusive policies and a dedicated Inclusion and Belonging Committee.
NFP is an inclusive Equal Employment Opportunity employer.
Technical Claims Handler employer: NFP, an Aon company (Europe)
Contact Detail:
NFP, an Aon company (Europe) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Claims Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in commercial claims. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Make sure you can confidently discuss policy wordings and coverage issues, particularly around property and business interruption claims. We want you to shine!
✨Tip Number 3
Showcase your advocacy skills during interviews. Share examples of how you've guided clients through complex claims processes. This will demonstrate your ability to be a trusted advisor, which is key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Technical Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Claims Handler role. Highlight your experience in handling complex claims and your technical knowledge of policy wordings. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our Commercial Insurance team. Don’t forget to mention your experience with property damage and business interruption claims.
Showcase Your Communication Skills: As a Technical Claims Handler, communication is key. In your application, demonstrate your ability to effectively communicate with clients and stakeholders. Share examples of how you've successfully navigated complex claims in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at NFP, an Aon company (Europe)
✨Know Your Stuff
Make sure you brush up on your technical knowledge of policy wordings and coverage issues, especially around property and business interruption claims. Being able to discuss these topics confidently will show that you're the right fit for the role.
✨Showcase Your Experience
Prepare specific examples from your 5–10 years in commercial insurance claims handling. Highlight your experience with complex, high-value claims and how you've successfully managed them. This will demonstrate your capability to handle the responsibilities of the position.
✨Be a Great Communicator
Since you'll be acting as a trusted advisor, practice how you would explain complex claims processes to clients. Use clear, concise language and think about how you can advocate effectively on their behalf during the interview.
✨Engage with the Company Culture
Familiarise yourself with NFP's values and benefits, like their commitment to inclusion and well-being. During the interview, express how you align with their culture and how you can contribute to their team dynamics.
