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For Companies At a Glance
- Tasks: Manage accounts, acquire new customers, and provide top-notch service remotely.
- Company: NFP is a leading company focused on risk management and employee benefits, recognised as a Best Place to Work.
- Benefits: Enjoy remote work flexibility, great employee perks, and opportunities for personal development.
- Why this job: Join a vibrant, people-first culture that values community and offers career growth.
- Qualifications: 5+ years in commercial insurance, strong customer service skills, and a driving licence required.
- Other info: Be part of our inclusion initiatives and contribute to meaningful charity work.
The predicted salary is between 36000 - 60000 £ per year.
Who We Are
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach.
This is a fully remote role allowing flexibility to work from home.
- To liaise with Account and Claims Handlers to complete all supporting documentation to maintain and achieve customer service standards
- Planning, organisational and time management skills
- Experience in dealing with commercial business insurances programs
- Knowledge of commercial products and insurance market
- Proven track record of retention and integrated sales
- Passion for customer services and professionalism
- At least 5 years commercial insurance experience
- Driving license
We strive to adopt a genuinely flexible approach to working, and we have the technology to make it as easy as possible for our people around the world to connect to one another, and to be productive in and out of the office. We want everyone to bring their best selves to work each day, so we have a relaxed and casual office environment, plus great employee benefits and socials. Joining NFP means you’ll get plenty of opportunities to invest in your career and personal development.
We pride ourselves on our fast-paced, collaborative, vibrant working environment and hybrid model for part-remote working. Our PeopleFirst culture means our people work in a flexible and autonomous way and have the freedom and expertise to deliver outstanding service to clients in the way that they know-how and that they are placing as much importance on family and community as they do their valuable work. Our inclusion and belonging initiatives and charity work form a large part of this. NFP has an Executive Board member as well as Board made up of individuals from across our entire business dedicated to inclusion and belonging.
If this sounds like something in which you are interested, please apply or contact Lucy Reed for further information.
Contact Detail:
NFP, an Aon company (Europe) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Account Manager - Diversity, Inclusion
✨Tip Number 1
Familiarise yourself with NFP's PeopleFirst culture and their commitment to diversity and inclusion. Highlight your own experiences and how they align with these values during any conversations or interviews.
✨Tip Number 2
Network with current or former employees of NFP on platforms like LinkedIn. Engaging with them can provide insights into the company culture and may even lead to referrals.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your skills in customer service and retention, as these are crucial for the Account Manager role. Be ready to discuss how you’ve successfully managed client relationships.
✨Tip Number 4
Stay updated on trends in the commercial insurance market. Being knowledgeable about current challenges and solutions can set you apart in discussions and show your passion for the industry.
We think you need these skills to ace Remote Account Manager - Diversity, Inclusion
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with NFP's PeopleFirst culture and their commitment to diversity and inclusion. Reflect this understanding in your application to show that you align with their values.
Highlight Relevant Experience: Emphasise your commercial insurance experience, particularly any roles where you've successfully retained clients or provided exceptional customer service. Use specific examples to demonstrate your skills.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the job description. Mention your planning, organisational, and time management skills, as well as your passion for customer service, to make a strong impression.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which is crucial for an Account Manager role.
How to prepare for a job interview at NFP, an Aon company (Europe)
✨Show Your Passion for Diversity and Inclusion
Make sure to express your genuine interest in diversity and inclusion during the interview. Share any relevant experiences or initiatives you've been involved in that demonstrate your commitment to these values.
✨Highlight Your Customer Service Skills
Since the role focuses on exceptional customer service, prepare examples of how you've successfully managed client relationships in the past. Discuss specific situations where you went above and beyond to meet customer needs.
✨Demonstrate Your Knowledge of Commercial Insurance
Brush up on your understanding of commercial insurance products and the current market trends. Be ready to discuss how your experience aligns with the company's offerings and how you can contribute to their success.
✨Prepare for Remote Work Questions
As this is a fully remote position, be prepared to discuss your experience with remote work. Highlight your organisational and time management skills, and provide examples of how you've effectively collaborated with teams from a distance.
