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- Tasks: Support our dynamic Insurance team by handling client accounts and ensuring compliance.
- Company: Join NFP, a global leader in insurance and employee benefits.
- Benefits: Enjoy competitive pay, hybrid working, and a focus on your wellbeing.
- Why this job: Make a real impact while learning from industry experts in a fast-paced environment.
- Qualifications: Strong interpersonal skills and experience in report writing are essential.
- Other info: Be part of a culture that values inclusion, community, and personal development.
The predicted salary is between 30000 - 42000 £ per year.
We’re hiring for an Account Handler to support our growing Insurance team. To keep up with our growth in the UK and Ireland, we’re looking for a dedicated Account Handler to join our dynamic Insurance Services team. Putting people first is at the heart of everything we do, and that extends to our clients as well as our employees. As one of our Account Handlers, you’ll be right at the forefront of helping us deliver this mission by acting as vital support for our insurance team, executives and clients.
What We're Looking For
- High level interpersonal skills
- Report writing experience
- Planning, organisational and time management skills
- Confidence in communicating to people with various levels of knowledge – face to face, over the telephone and in writing
- Knowledge of Acturis
Using These Skills, You’ll Be
- Ensuring all business activity fully complies with FCA regulation
- Actively secure renewal business by re-broking existing business
- Handling any complaints in accordance with company procedures and regulatory requirements
- Reviewing the demands and needs of clients and advise on the most appropriate insurances to meet their demands and needs
- Responding to client/insurer/third party enquiries by written or oral means
What You’ll Love About Working Here
- Working in a dynamic, fast-paced organisation in an exciting industry
- The opportunity to do globally impactful work from day one
- Learning from industry and business line specialists with decades of experience
- A huge variety of projects to work on and challenges to solve
- Our People First culture, which illustrates our commitment to your wellbeing and development, not just as an employee but as a human being
- A rich suite of employee benefits and out-of-work perks
The Great Benefits We Offer
- Finances: It’s important to know you’re paid fairly for the hard work you put in, which is why we complete regular reviews to keep your salary in line as you progress. Plus, we offer initiatives to support and give you financial peace of mind.
- Matched employer pension contributions
- Life Assurance and Group Income Protection
- Lifestyle discounts for well-known brands
- Work-life balance: We appreciate the importance of your life outside of work and the benefits of an effective work-life balance. That’s why our policies and culture respect your ability to be flexible, helping you be your best self both in and out of the office.
- Opportunity for hybrid working
- Generous annual leave allowance
- Health and wellbeing: We firmly believe in supporting the whole person, not just the employee. At NFP, you have access to a number of initiatives and resources designed to support your physical and mental health and wellbeing.
- Comprehensive Private healthcare
- Healthcare cash plan
- Additional days off throughout the year to focus on your wellbeing
- Charity and community work: At NFP, your sense of purpose will stretch far beyond your job role. With numerous opportunities to support charities and local initiatives close to our heart, you’ll be able to join us in making a real difference.
- Numerous charity fundraising challenges and events throughout the year
- Opportunities to volunteer and give back to the community
- Award-winning apprenticeship program, helping local schoolchildren take their first steps into the world of work
- Social: It’s not all hard work; we also love to let our hair down. By providing plenty of opportunities to socialise with your colleagues throughout the year, we help ensure our people get on personally as well as professionally.
- Two large employee events every year for summer and Christmas
- Enjoy out-of-work events and socials to get to know your team better
- Good office locations with plenty of opportunity to socialise outside of work
- Inclusion and belonging: We’re proud holders of Insurance Business Magazine’s 5-Star Inclusion and Belonging Employer award. Through our dedicated Inclusion and Belonging committee, we hold educational events that foster a culture of curiosity, not judgement.
- A dedicated Inclusion and Belonging Committee, supported by our Global Advisory Board
- Inclusive policies and procedures to ensure all of our people are treated fairly
- Access to Business Resource Groups that can support with multiple key challenges
NFP is an inclusive Equal Employment Opportunity employer.
Commercial Account Handler in Birmingham employer: NFP, an Aon company (Europe)
Contact Detail:
NFP, an Aon company (Europe) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Handler in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Account Handler role. Highlight your interpersonal skills and experience with report writing – make it personal and engaging!
✨Tip Number 3
Don’t just apply – follow up! After submitting your application through our website, drop a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for interviews by researching the company culture and values. Understand what 'putting people first' means to them, and be ready to share how you embody that in your work.
We think you need these skills to ace Commercial Account Handler in Birmingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Account Handler role. Highlight your relevant experience, especially in report writing and client communication. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant, and make sure to proofread for any typos or errors.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at NFP, an Aon company (Europe)
✨Know Your Stuff
Make sure you understand the role of a Commercial Account Handler inside out. Familiarise yourself with the key responsibilities, especially around FCA regulations and client communication. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Interpersonal Skills
Since high-level interpersonal skills are crucial for this role, prepare examples from your past experiences where you've successfully communicated with clients or handled complaints. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your time and organise tasks effectively. You might be asked about how you prioritise work or handle multiple client enquiries at once. Bring along a few strategies or tools you use to stay organised, as this will highlight your planning abilities.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the company culture, or specific projects you might be involved in. It shows that you're engaged and eager to learn more about the company and how you can contribute.
