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- Tasks: Support users and troubleshoot application issues in a dynamic insurance environment.
- Company: Leading insurance and benefits firm with a focus on inclusivity.
- Benefits: Hybrid working options, competitive benefits, and a supportive workplace culture.
- Why this job: Join a team that values your skills and offers real impact in healthcare.
- Qualifications: Experience in user support, especially in insurance, with strong communication skills.
- Other info: Great opportunities for personal growth and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
A leading insurance and benefits firm in Birmingham seeks an Applications Support Analyst to enhance core insurance platform operations. Responsibilities include assisting users, troubleshooting application issues, and managing incidents.
The ideal candidate will have a strong background in supporting end users, particularly in insurance settings, alongside excellent communication skills.
The role offers hybrid working options and a variety of employee benefits, ensuring a supportive and inclusive workplace environment.
Applications Support Analyst - Hybrid & Private Healthcare in Birmingham employer: NFP, an Aon company (Europe)
Contact Detail:
NFP, an Aon company (Europe) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Support Analyst - Hybrid & Private Healthcare in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the insurance sector, especially those who have worked as Applications Support Analysts. They can provide insider info and might even refer you directly to hiring managers.
✨Tip Number 2
Prepare for the interview by brushing up on your troubleshooting skills. Be ready to discuss specific examples of how you've resolved application issues in the past, particularly in insurance settings. This will show you're the right fit for the role!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the position. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Applications Support Analyst - Hybrid & Private Healthcare in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in supporting end users, especially in insurance settings. We want to see how your skills align with the role of Applications Support Analyst.
Show Off Your Communication Skills: Since excellent communication is key for this role, include examples in your application that demonstrate how you've effectively communicated with users or resolved issues in the past. We love a good story!
Be Clear and Concise: When writing your cover letter, get straight to the point. We appreciate clarity, so make sure you outline your relevant experience and why you're excited about the role without waffling on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at NFP, an Aon company (Europe)
✨Know Your Applications Inside Out
Make sure you’re familiar with the core insurance platforms relevant to the role. Brush up on common issues users face and how to troubleshoot them. This will show your potential employer that you’re proactive and ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves assisting users, practice explaining technical concepts in simple terms. Prepare examples of how you've successfully communicated with non-technical users in the past. This will demonstrate your ability to bridge the gap between tech and user needs.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific application issues or user incidents. Think of real-life scenarios from your previous experience and be ready to discuss your thought process and solutions. This will highlight your problem-solving skills.
✨Research the Company Culture
Familiarise yourself with the company’s values and employee benefits. Be prepared to discuss how you align with their inclusive workplace environment. Showing that you understand and appreciate their culture can set you apart from other candidates.
