Account Manager - Hybrid/Flexibility/remote
Account Manager - Hybrid/Flexibility/remote

Account Manager - Hybrid/Flexibility/remote

Altrincham Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage accounts, acquire new customers, and provide top-notch service.
  • Company: NFP, an Aon company, is a top-rated workplace focused on people-first solutions.
  • Benefits: Enjoy remote work flexibility, great perks, and a relaxed office vibe.
  • Why this job: Join a vibrant culture that values personal development and community impact.
  • Qualifications: 5+ years in commercial insurance and a passion for customer service required.
  • Other info: Contact Lucy Reed for more details or to apply!

The predicted salary is between 36000 - 60000 £ per year.

Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach.

We are recruiting for an Account Executive to acquire new commercial customers, whilst retaining existing customers by providing exceptional customer service. This is a fully remote role allowing flexibility to work from home.

  • To liaise with Account and Claims Handlers to complete all supporting documentation to maintain and achieve customer service standards
  • Planning, organisational and time management skills
  • Experience in dealing with commercial business insurances programs
  • Knowledge of commercial products and insurance market
  • Proven track record of retention and integrated sales
  • Passion for customer services and professionalism
  • At least 5 years commercial insurance experience
  • Driving license

We strive to adopt a genuinely flexible approach to working, and we have the technology to make it as easy as possible for our people around the world to connect to one another, and to be productive in and out of the office. We want everyone to bring their best selves to work each day, so we have a relaxed and casual office environment, plus great employee benefits and socials.

Joining NFP means you’ll get plenty of opportunities to invest in your career and personal development. We pride ourselves on our fast-paced, collaborative, vibrant working environment and hybrid model for part-remote working.

Our PeopleFirst culture means our people work in a flexible and autonomous way and have the freedom and expertise to deliver outstanding service to clients in the way that they know-how and that they are placing as much importance on family and community as they do their valuable work. Our inclusion and belonging initiatives and charity work form a large part of this. NFP has an Executive Board member as well as Board made up of individuals from across our entire business dedicated to inclusion and belonging.

If this sounds like something in which you are interested, please apply or contact Lucy Reed for further information.

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Contact Detail:

NFP, an Aon company (Europe) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager - Hybrid/Flexibility/remote

✨Tip Number 1

Familiarise yourself with NFP's PeopleFirst culture. Understanding their values and how they prioritise employee well-being can help you align your approach during interviews and discussions.

✨Tip Number 2

Highlight your experience in commercial insurance during networking opportunities. Connect with professionals in the industry on platforms like LinkedIn to discuss trends and share insights, which can lead to referrals.

✨Tip Number 3

Prepare to discuss specific examples of how you've retained clients and provided exceptional customer service. Use metrics or success stories to demonstrate your impact in previous roles.

✨Tip Number 4

Research the latest trends in the commercial insurance market. Being knowledgeable about current challenges and innovations will show your passion for the industry and your commitment to staying informed.

We think you need these skills to ace Account Manager - Hybrid/Flexibility/remote

Customer Service Excellence
Commercial Insurance Knowledge
Sales and Retention Strategies
Planning and Organisational Skills
Time Management
Communication Skills
Relationship Management
Problem-Solving Skills
Attention to Detail
Negotiation Skills
Adaptability to Remote Work
Team Collaboration
Technical Proficiency in Insurance Software
Driving License

Some tips for your application 🫡

Understand the Company Culture: Familiarise yourself with NFP's PeopleFirst culture and their commitment to flexibility and inclusion. Reflect this understanding in your application to show that you align with their values.

Highlight Relevant Experience: Emphasise your commercial insurance experience, particularly any roles where you've successfully retained customers or managed commercial business insurance programmes. Use specific examples to demonstrate your achievements.

Showcase Customer Service Skills: Since the role requires a passion for customer service, include instances where you've gone above and beyond for clients. This will help illustrate your commitment to exceptional service.

Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for the Account Manager position. Use keywords from the job description and ensure your documents reflect your planning, organisational, and time management skills.

How to prepare for a job interview at NFP, an Aon company (Europe)

✨Showcase Your Customer Service Passion

Since the role emphasises exceptional customer service, be prepared to share specific examples of how you've gone above and beyond for clients in your previous positions. Highlighting your passion for customer service will resonate well with the interviewers.

✨Demonstrate Your Industry Knowledge

Familiarise yourself with the latest trends in commercial insurance and be ready to discuss them. Showing that you understand the market and can speak confidently about commercial products will set you apart from other candidates.

✨Emphasise Your Organisational Skills

The job requires strong planning and time management skills. Prepare to discuss how you prioritise tasks and manage your time effectively, especially in a remote working environment. Providing concrete examples will help illustrate your capabilities.

✨Prepare Questions About Company Culture

NFP prides itself on a PeopleFirst culture and flexible working. Prepare thoughtful questions about their initiatives for inclusion and belonging, as well as how they support employee development. This shows your genuine interest in their values and work environment.

Account Manager - Hybrid/Flexibility/remote
NFP, an Aon company (Europe)
N
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