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- Tasks: Manage accounts, acquire new customers, and provide top-notch service.
- Company: NFP, an Aon company, is a top-rated workplace focused on people-first solutions.
- Benefits: Enjoy remote work flexibility, great perks, and a casual office vibe.
- Why this job: Join a vibrant team that values personal development and community impact.
- Qualifications: 5+ years in commercial insurance with strong customer service skills required.
- Other info: Be part of a culture that prioritises inclusion and belonging.
The predicted salary is between 36000 - 60000 £ per year.
Who We Are NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach.
We are recruiting for an Account Executive to acquire new commercial customers, whilst retaining existing customers by providing exceptional customer service. This is a fully remote role allowing flexibility to work from home.
- To liaise with Account and Claims Handlers to complete all supporting documentation to maintain and achieve customer service standards
- Planning, organisational and time management skills
- Experience in dealing with commercial business insurances programs
- Knowledge of commercial products and insurance market
- Proven track record of retention and integrated sales
- Passion for customer services and professionalism
- At least 5 years commercial insurance experience
- Driving license
We strive to adopt a genuinely flexible approach to working, and we have the technology to make it as easy as possible for our people around the world to connect to one another, and to be productive in and out of the office. We want everyone to bring their best selves to work each day, so we have a relaxed and casual office environment, plus great employee benefits and socials.
Joining NFP means you’ll get plenty of opportunities to invest in your career and personal development. We pride ourselves on our fast-paced, collaborative, vibrant working environment and hybrid model for part-remote working.
Our PeopleFirst culture means our people work in a flexible and autonomous way and have the freedom and expertise to deliver outstanding service to clients in the way that they know-how and that they are placing as much importance on family and community as they do their valuable work. Our inclusion and belonging initiatives and charity work form a large part of this. NFP has an Executive Board member as well as Board made up of individuals from across our entire business dedicated to inclusion and belonging.
If this sounds like something in which you are interested, please apply or contact Lucy Reed for further information.
Contact Detail:
NFP, an Aon company (Europe) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Hybrid/Flexibility/remote
✨Tip Number 1
Familiarise yourself with NFP's PeopleFirst culture. Understanding their values and how they prioritise employee well-being can help you align your approach during interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight your experience in commercial insurance during networking opportunities. Connect with professionals in the industry on platforms like LinkedIn, and engage in discussions about trends and challenges in commercial business insurances to demonstrate your expertise.
✨Tip Number 3
Prepare to discuss specific examples of how you've retained clients and provided exceptional customer service in your previous roles. This will show your potential employer that you have a proven track record in integrated sales and customer satisfaction.
✨Tip Number 4
Research the latest developments in the commercial insurance market. Being knowledgeable about current trends and products will not only impress your interviewers but also demonstrate your commitment to staying informed and relevant in the field.
We think you need these skills to ace Account Manager - Hybrid/Flexibility/remote
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Account Manager position. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: Emphasise your commercial insurance experience, particularly any roles where you managed customer relationships or sales. Use specific examples to demonstrate your track record in retention and integrated sales.
Showcase Customer Service Skills: Since the role requires a passion for customer service, include examples of how you've provided exceptional service in previous positions. Mention any relevant achievements or feedback from clients that showcase your professionalism.
Personalise Your Application: Address your application to the hiring manager, if possible, and express your enthusiasm for the company’s PeopleFirst culture. Mention why you are drawn to NFP and how you can contribute to their inclusive and collaborative environment.
How to prepare for a job interview at NFP, an Aon company (Europe)
✨Showcase Your Customer Service Passion
Since the role emphasises exceptional customer service, be prepared to share specific examples of how you've gone above and beyond for clients in your previous positions. Highlighting your passion for customer service will resonate well with the interviewers.
✨Demonstrate Your Industry Knowledge
Familiarise yourself with the latest trends in commercial insurance and be ready to discuss them. Showing that you understand the market and can speak confidently about commercial products will set you apart from other candidates.
✨Emphasise Your Organisational Skills
Given the importance of planning and time management in this role, prepare to discuss how you prioritise tasks and manage your time effectively. Consider sharing tools or methods you use to stay organised, especially in a remote work setting.
✨Prepare Questions About Company Culture
NFP values a people-first culture and flexibility. Prepare thoughtful questions about their inclusion initiatives and how they support employee development. This shows your genuine interest in their workplace environment and aligns with their values.
