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For Companies At a Glance
- Tasks: Acquire new customers and maintain relationships with existing ones through exceptional service.
- Company: NFP is a global leader in risk management, known for its people-first approach and award-winning culture.
- Benefits: Enjoy remote work flexibility, great employee perks, and opportunities for personal development.
- Why this job: Join a vibrant, collaborative environment where your contributions truly matter and make an impact.
- Qualifications: 5+ years in commercial insurance with a proven track record in customer retention and sales.
- Other info: Be part of a culture that values inclusion, community, and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Who We Are
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organisation of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: NFP.
About the Role
We are recruiting for an Account Executive to acquire new commercial customers, whilst retaining existing customers by providing exceptional customer service. This is a fully remote role allowing flexibility to work from home.
Overview Of Duties
- To develop and maintain the relationship with existing customers and to target new customers from the marketplace by the effective marketing of current prospects.
- Establish and manage with each customer a renewal strategy in accordance with the companies' procedures/aims to maximise renewal success.
- Responsibility to ensure that customers are correctly and adequately insured for all of their insurance exposures and that correct advice is given.
- To liaise with Account and Claims Handlers to complete all supporting documentation to maintain and achieve customer service standards.
Person Specification
- Knowledge, Skills and Abilities
- High level interpersonal skills.
- Ability to build successful, mutually beneficial business relationships.
- Planning, organisational and time management skills.
- Experience in dealing with commercial business insurances programs.
- Knowledge of commercial products and insurance market.
- Proven track record of retention and integrated sales.
- Passion for customer services and professionalism.
- Proactive and able to prioritise and effectively manage own workload.
Education and/or Experience
- At least 5 years commercial insurance experience.
- Proven track record of retaining and organically growing a book of business.
- Driving license.
Key Information
- Hours: 35 hours.
- Location: South East.
What You’ll Love About Us!
We may be a global business, but our culture is united and truly collaborative. We strive to adopt a genuinely flexible approach to working, and we have the technology to make it as easy as possible for our people around the world to connect to one another, and to be productive in and out of the office.
We want everyone to bring their best selves to work each day, so we have a relaxed and casual office environment, plus great employee benefits and socials. Joining NFP means you’ll get plenty of opportunities to invest in your career and personal development.
Attractions @ NFP
- We pride ourselves on our fast-paced, collaborative, vibrant working environment and hybrid model for part-remote working.
- Our PeopleFirst culture means our people work in a flexible and autonomous way and have the freedom and expertise to deliver outstanding service to clients in the way that they know-how.
- We build partnerships with organisations that can complement our client offering and we invest in new technology to deliver innovative solutions in our given markets.
- We focus on making sure that people can bring their best selves to work every day; and that they are placing as much importance on family and community as they do their valuable work.
- Our inclusion and belonging initiatives and charity work form a large part of this. NFP has an Executive Board member as well as Board made up of individuals from across our entire business dedicated to inclusion and belonging.
If this sounds like something in which you are interested, please apply or contact Lucy Reed for further information.
NFP and You... Better Together!
Account Executive (Remote) (Leigh) employer: NFP, an Aon company (Europe)
Contact Detail:
NFP, an Aon company (Europe) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive (Remote) (Leigh)
✨Tip Number 1
Familiarise yourself with the commercial insurance landscape. Understanding the latest trends and challenges in the industry will not only help you during interviews but also demonstrate your commitment to staying informed and relevant.
✨Tip Number 2
Network with professionals in the insurance sector, especially those who work remotely. Engaging with others in similar roles can provide insights into the company culture at NFP and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your previous successes in retaining and growing a book of business. Be ready to share specific examples that highlight your interpersonal skills and customer service excellence, as these are key attributes for the role.
✨Tip Number 4
Research NFP's PeopleFirst culture and think about how your values align with theirs. Being able to articulate why you want to work for a company that prioritises its people can set you apart from other candidates.
We think you need these skills to ace Account Executive (Remote) (Leigh)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Account Executive position. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: Emphasise your commercial insurance experience and any proven track record in retaining and growing a book of business. Use specific examples to demonstrate your skills in customer service and relationship management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and professionalism. Mention why you are interested in working for NFP and how you can contribute to their PeopleFirst culture.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at NFP, an Aon company (Europe)
✨Showcase Your Interpersonal Skills
As an Account Executive, strong interpersonal skills are crucial. Be prepared to share examples of how you've built successful relationships with clients in the past. This will demonstrate your ability to connect and communicate effectively.
✨Demonstrate Your Knowledge of Commercial Insurance
Familiarise yourself with commercial insurance products and the current market trends. During the interview, discuss your experience in dealing with commercial business insurance programmes to show that you understand the industry and can provide valuable insights.
✨Highlight Your Customer Service Passion
NFP values a people-first approach, so it's important to convey your passion for customer service. Share specific instances where you went above and beyond for a client, showcasing your commitment to exceptional service.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about past challenges you've faced in retaining clients or acquiring new ones, and be ready to explain how you handled those situations effectively.
