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For Companies At a Glance
- Tasks: Acquire new customers and maintain relationships with existing ones through exceptional service.
- Company: NFP, an Aon company, is a top-rated workplace focused on innovative risk solutions.
- Benefits: Enjoy remote work flexibility, a casual environment, and great employee perks.
- Why this job: Join a vibrant culture that values collaboration, personal development, and community impact.
- Qualifications: 5 years of commercial insurance experience and strong interpersonal skills required.
- Other info: This role offers a hybrid working model and opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Who We Are
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organisation of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: NFP.
About the Role
We are recruiting for an Account Executive to acquire new commercial customers, whilst retaining existing customers by providing exceptional customer service. This is a fully remote role allowing flexibility to work from home.
Overview Of Duties
- To develop and maintain the relationship with existing customers and to target new customers from the marketplace by the effective marketing of current prospects.
- Establish and manage with each customer a renewal strategy in accordance with the companies' procedures/aims to maximise renewal success.
- Responsibility to ensure that customers are correctly and adequately insured for all of their insurance exposures and that correct advice is given.
- To liaise with Account and Claims Handlers to complete all supporting documentation to maintain and achieve customer service standards.
Person Specification
- Knowledge, Skills and Abilities
- High level interpersonal skills.
- Ability to build successful, mutually beneficial business relationships.
- Planning, organisational and time management skills.
- Experience in dealing with commercial business insurances programs.
- Knowledge of commercial products and insurance market.
- Proven track record of retention and integrated sales.
- Passion for customer services and professionalism.
- Proactive and able to prioritise and effectively manage own workload.
Education and/or Experience
- At least 5 years commercial insurance experience.
- Proven track record of retaining and organically growing a book of business.
- Driving license.
Key Information
- Hours: 35 hours.
- Location: South East.
What You’ll Love About Us!
We may be a global business, but our culture is united and truly collaborative. We strive to adopt a genuinely flexible approach to working, and we have the technology to make it as easy as possible for our people around the world to connect to one another, and to be productive in and out of the office.
We want everyone to bring their best selves to work each day, so we have a relaxed and casual office environment, plus great employee benefits and socials. Joining NFP means you’ll get plenty of opportunities to invest in your career and personal development.
Attractions @ NFP
- We pride ourselves on our fast-paced, collaborative, vibrant working environment and hybrid model for part-remote working.
- Our PeopleFirst culture means our people work in a flexible and autonomous way and have the freedom and expertise to deliver outstanding service to clients in the way that they know-how.
- We build partnerships with organisations that can complement our client offering and we invest in new technology to deliver innovative solutions in our given markets.
- We focus on making sure that people can bring their best selves to work every day; and that they are placing as much importance on family and community as they do their valuable work.
- Our inclusion and belonging initiatives and charity work form a large part of this. NFP has an Executive Board member as well as Board made up of individuals from across our entire business dedicated to inclusion and belonging.
If this sounds like something in which you are interested, please apply or contact Lucy Reed for further information.
NFP and You... Better Together!
Contact Detail:
NFP, an Aon company (Europe) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive (Remote) (City of London)
✨Tip Number 1
Familiarise yourself with the commercial insurance landscape. Understanding the latest trends and challenges in the industry will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the insurance sector, especially those who work remotely. Join relevant online forums or LinkedIn groups to connect with current Account Executives and gain insights into their experiences at NFP.
✨Tip Number 3
Prepare to discuss your customer service philosophy and how it aligns with NFP's PeopleFirst culture. Think of specific examples where you've gone above and beyond for clients, as this will resonate well with their values.
✨Tip Number 4
Research NFP’s recent initiatives and partnerships. Being knowledgeable about their projects and how they enhance client offerings will show your genuine interest in the company and its mission.
We think you need these skills to ace Account Executive (Remote) (City of London)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Account Executive position. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: Emphasise your commercial insurance experience and any proven track record in retaining and growing a book of business. Use specific examples to demonstrate your skills in customer service and relationship management.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for customer service and professionalism. Mention why you are interested in working for NFP and how you can contribute to their PeopleFirst culture.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application shows attention to detail and professionalism, which is crucial for the role.
How to prepare for a job interview at NFP, an Aon company (Europe)
✨Showcase Your Interpersonal Skills
As an Account Executive, strong interpersonal skills are crucial. Be prepared to discuss specific examples of how you've built successful relationships with clients in the past. This will demonstrate your ability to connect and communicate effectively.
✨Demonstrate Your Knowledge of Commercial Insurance
Make sure you brush up on your knowledge of commercial insurance products and the current market trends. Being able to speak confidently about these topics will show that you're well-prepared and knowledgeable, which is essential for this role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service approach. Think of scenarios where you've successfully retained clients or resolved issues, and be ready to explain your thought process and actions taken.
✨Emphasise Your Passion for Customer Service
NFP values a people-first approach, so it's important to convey your passion for providing exceptional customer service. Share stories that highlight your commitment to client satisfaction and how you've gone above and beyond in previous roles.
