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For Companies At a Glance
- Tasks: Acquire new customers and maintain relationships with existing ones through exceptional service.
- Company: Join a dynamic team focused on delivering top-notch insurance solutions.
- Benefits: Enjoy a 35-hour work week with opportunities for growth and development.
- Why this job: Be part of a supportive culture that values customer service and professional growth.
- Qualifications: 5 years of commercial insurance experience and strong interpersonal skills required.
- Other info: Located in the South East, this role offers a chance to make a real impact.
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting for an Account Executive to acquire new commercial customers, whilst retaining existing customers by providing exceptional customer service.
Overview of duties
- To develop and maintain the relationship with existing customers and to target new customers from the market place by the effective marketing of current prospects.
- Establish and manage with each customer a renewal strategy in accordance with the companies procedures/aims to maximise renewal success.
- Responsibility to ensure that customers are correctly and adequately insured for all of their insurance exposures and that correct advice is given.
- To liaise with Account and Claims Handlers to complete all supporting documentation to maintain and achieve customer service standards.
Person specification
- High level interpersonal skills.
- Ability to build successful, mutually beneficial business relationships.
- Planning, organisational and time management skills.
- Experience in dealing with commercial business insurances programs.
- Knowledge of commercial products and insurance market.
- Proven track record of retention and integrated sales.
- Passion for customer services and professionalism.
- Proactive and able to prioritise and effectively manage own workload.
Education / and or Experience
- At least 5 years commercial insurance experience.
- Proven track record of retaining and organically growing a book of business.
- Driving license.
Key information:
- Hours: 35 hours.
- Location: South East.
If this sounds like something you are interested in please apply, or contact Lucy Reed for further information.
Account Executive employer: NFP, an Aon company (Europe)
Contact Detail:
NFP, an Aon company (Europe) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive
✨Tip Number 1
Network with professionals in the commercial insurance sector. Attend industry events or join relevant online forums to connect with potential colleagues and clients. This can help you gain insights into the market and may lead to referrals.
✨Tip Number 2
Showcase your interpersonal skills during any informal conversations or networking opportunities. Practice active listening and engage in meaningful discussions about customer service and relationship management, as these are key aspects of the role.
✨Tip Number 3
Familiarise yourself with the latest trends in commercial insurance products. Being knowledgeable about current offerings and market changes will not only boost your confidence but also demonstrate your commitment to staying informed in the field.
✨Tip Number 4
Prepare to discuss your previous successes in retaining and growing a book of business. Have specific examples ready that highlight your strategies and results, as this will show your potential value to our team at StudySmarter.
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in commercial insurance and customer service. Use specific examples that demonstrate your ability to build relationships and retain clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive approach. Mention your track record in retaining and growing a book of business, and how you can contribute to the company's goals.
Highlight Relevant Skills: In your application, emphasise your high-level interpersonal skills, planning, organisational abilities, and experience with commercial business insurance. These are key attributes the company is looking for.
Proofread Your Application: Before submitting, carefully proofread your application for any errors or typos. A polished application reflects professionalism and attention to detail, which is crucial for an Account Executive role.
How to prepare for a job interview at NFP, an Aon company (Europe)
✨Showcase Your Interpersonal Skills
As an Account Executive, strong interpersonal skills are crucial. Be prepared to demonstrate how you've successfully built and maintained relationships with clients in the past. Use specific examples to illustrate your ability to connect with customers and understand their needs.
✨Highlight Your Insurance Knowledge
Make sure to brush up on your knowledge of commercial insurance products and the current market trends. During the interview, confidently discuss your experience with various insurance programmes and how you’ve effectively advised clients on their coverage needs.
✨Demonstrate Your Customer Service Passion
This role requires a genuine passion for customer service. Share stories that reflect your commitment to providing exceptional service and how you’ve gone above and beyond to ensure client satisfaction. This will show that you align with the company's values.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about past situations where you had to manage customer expectations or resolve issues, and be ready to explain your thought process and the outcomes.
