At a Glance
- Tasks: Lead a dynamic team and manage daily operations at Wendy's.
- Company: Join NFH Restaurants, a growing multi-brand franchise passionate about food and hospitality.
- Benefits: Enjoy competitive pay, 28 days holiday, free meals, and career development opportunities.
- Other info: Flexible working hours and a supportive team culture await you!
- Why this job: Be part of an exciting growth journey and make a real impact in a fun environment.
- Qualifications: Experience in leadership and fast-paced environments is a plus.
The predicted salary is between 31500 - 38500 £ per year.
Wendy’s is hiring a Supervisor to join their team.
Our Company
NFH Restaurants is a dynamic multi-brand franchisee passionate about food and hospitality.
We are growing aggressively with a commitment of opening over 25 units in the next 3 years across the UK within the different brands we represent.
Our people are the heart of our business.
Our amazing teams that deliver food and exceptional service to our guests are passionate about what they do.
We celebrate individuality, reward hard work, and encourage ambition in each role.
As a Supervisor of Wendy’s, you will
- Under the leadership of the Restaurant General Manager and Assistant Manager, you will manage the daily operations and staff of a Wendy’s restaurant
- Focus specifically on staffing, training, and scheduling, all of which will help build and retain a 5-star team
- Identify talent and empower your team to grow by providing coaching & development
- Use effective scheduling to ensure your team is the right place at the right time
- Be the face of the restaurant to new hires, and crew members’
- This one’s a no-brainer: you’re key to increasing store sales and profit goals.
- Support the General Manager in the day-to-day management of the business, both Front of House and Back of House
- Support with local marketing opportunities to drive sales and the presence of your restaurant in your local area
- Ensuring compliance with all Company policies and procedures.
- Help in building a passionate, engaged team that provide a great guest experience and can support with future new site opening
What you bring to the table
- Experience leading people, even better if you did it in a food service environment.
- 1 year of line operations experience; with demonstrated ability to lead and manage operations in a fast-paced environment.
- 1 year of management experience
- Flexibility to work – must be available all-day parts and days of the week.
Responsibilities Include
- Manage and supervise Shift Leaders, and Team Members
- Support the Managers to oversee all day-to-day restaurant operations to ensure all Company standards are adhered to
- Support the delivery of all key training with the General Manager and identifying training needs and capability gaps within the team
- Ensure that all audit requirements are adhered to, including Health and Safety, Food Audits, Stock take, EHO and Financial Audits
- Build and maintain an efficient team of employees, driving the team towards the business objectives
- Support the manager to control costs without compromising standards and the Wendy’s guest experience, through weekly and daily line checks
- Working in Back of House helping and training the team during peak times
- Comply with all legislative and Company Food Hygiene and Health & Safety requirements and help promote a positive safety culture throughout the business
You’re willing and able to
- Travel to other locations (restaurants, area office, etc.) as needed.
Why Wendy's?
We keep it real. It’s our personality. People want to have fun—where they dine, and where they work. We see to both. Our customers adore Wendy’s, and we adore them.
Here at Wendy's, we like our food how we like our ideas: fresh.
That's why we've introduced fun, flexible working.
No zero-hour contracts.
No nonsense.
Whatever your needs are, we're ready to embrace them, allowing you to be who you want to be.
Our founder Dave Thomas had three rules for everyone who works here: Do the right thing.
Treat people with respect.
Make food better than anyone would expect from a fast-food place.
No doubt you do the first two already.
We can teach you the third!
Sound good? Keep reading.
Our burgers are square, which means we don’t cut corners. So hopefully, neither do you. Your natural friendliness is just one of your talents.
You can handle working at pace.
You’re good with working anywhere in the restaurant.
You like making guests happy. For real.
We get it. We get you.
Our food isn’t one size fits all and our job opportunities aren’t either.
Whether you ‘re looking for your first job or to build a career, a lot of hours or something to keep you busy on the weekend, you’re an early bird or night owl, we’ve got you covered.
What’s in It for you?
- A chance to join a company with ambitious growth plans with opportunities to develop and progress your career in an exciting industry
- Participation in the pension scheme
- 28 days paid holiday
• An overall fun, motivated, and growing team to work with!
- Stream - Access to advanced pay
- Free meal while you’re working
- Your growth and development are as important to us as it is to you- we work with you to support your development every step of the way.
What are you waiting for? Are you an inspirational leader? fun? Eager to learn? We would love to have you as part of our team!
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Supervisor in Colchester employer: NFH Restaurants Ltd
Wendy's, as part of NFH Restaurants, is an exceptional employer that prioritises its people and fosters a vibrant work culture. With ambitious growth plans across the UK, employees benefit from opportunities for career advancement, a supportive team environment, and flexible working arrangements that cater to individual needs. Join us for a rewarding experience where your contributions are valued, and enjoy perks like a pension scheme, paid holidays, and free meals while you work.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Colchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like NFH Restaurants Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to NFH Restaurants Ltd
Don't be shy about reaching out to NFH Restaurants Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor in Colchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about NFH Restaurants Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at NFH Restaurants Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
