Front Desk Agent - Weekly Pay!

Front Desk Agent - Weekly Pay!

Cambridge Part-Time No home office possible
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At a Glance

  • Tasks: Welcome residents, manage calls, and handle deliveries at luxury properties.
  • Company: Join NFC Amenity Management, the largest luxury amenity service provider in the U.S.
  • Benefits: Enjoy weekly pay, discounts, healthcare options, and paid time off from day one.
  • Why this job: Be the heart of exclusive properties and make residents feel at home every day.
  • Qualifications: 1 year of customer service experience preferred; must be friendly and welcoming.
  • Other info: Flexible part-time hours with opportunities for career development through NFC University.

Career Opportunities with NFC Amenity Management

A great place to work.

Careers At NFC Amenity Management

Current job opportunities are posted here as they become available.

[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It\’s a critical way for us to send you instructions and assistance throughout the process.]

This is a part-time position, and the pay is $18.00 per hour. 1 year of customer service is preferred.

WE ARE NFC Amenity Management, the nation\’s largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.

A typical day at one of our front desks…

As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area. You are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the “heart\” of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.

Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.

Here are just a few other responsibilities you will have throughout your day:

  • You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents and guests.
  • Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents.
  • Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits.
  • Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
  • Follow all property procedures for resident, guest, and vendor access.
  • Promptly answer and complete all resident requests, phone calls, questions, or concerns.
  • Look sharp in your supplied uniform.
  • Enjoy interacting with the residents.

We are seeking a candidate who works well independently and thrives in a fast-paced environment. Making eye contact and being welcoming are a must!

Check out our website at nfcam.com and join our Social Networks:

  • A long list of discounts and benefits is available to all employees.
  • Cellphone and other reimbursements are available for some applicable positions.
  • State-required healthcare benefits are available to qualifying employees in applicable areas.
  • Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
  • Start earning generous paid time off as of your first day.
  • Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
  • Short-Term Disability Income is offered to qualifying employees in applicable areas.

We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don\’t contact you right away, we\’ll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.

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At the time of this ad the pay for this position is $18 per hour. Historically, it pays between $18-$19 per hour at multiple locations and shifts.

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Front Desk Agent - Weekly Pay! employer: NFC Amenity Management

NFC Amenity Management is an exceptional employer, offering a vibrant work culture where Front Desk Agents are the heart of luxury residential and commercial properties. With competitive pay, generous benefits including medical coverage and paid time off from day one, and ample opportunities for career development through NFC University, employees thrive in a supportive environment that values genuine interactions with residents. Join us at some of the most exclusive addresses, where your role is not just a job, but a chance to make a meaningful impact in the lives of our residents.
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Contact Detail:

NFC Amenity Management Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front Desk Agent - Weekly Pay!

Tip Number 1

Familiarise yourself with NFC Amenity Management's values and mission. Understanding what they stand for will help you align your responses during the interview, showcasing that you're a good fit for their team.

Tip Number 2

Practice your customer service skills in real-life scenarios. Since this role requires a warm and welcoming attitude, consider role-playing with friends or family to refine your approach to handling various resident interactions.

Tip Number 3

Prepare specific examples from your past experiences that demonstrate your ability to work independently and thrive in fast-paced environments. This will help you illustrate your suitability for the Front Desk Agent position.

Tip Number 4

Make sure to highlight any relevant experience you have with property management systems or customer relationship management tools. This knowledge can set you apart from other candidates and show your readiness for the role.

We think you need these skills to ace Front Desk Agent - Weekly Pay!

Customer Service Skills
Communication Skills
Interpersonal Skills
Attention to Detail
Problem-Solving Skills
Time Management
Multitasking Ability
Professional Appearance
Adaptability
Conflict Resolution
Basic Computer Skills
Teamwork
Ability to Work Independently
Positive Attitude

Some tips for your application 🫡

Update Your Resume: Make sure your resume is current and highlights your customer service experience, as this is preferred for the Front Desk Agent role. Include relevant skills and any previous roles that demonstrate your ability to interact positively with residents and guests.

Craft a Tailored Cover Letter: Write a cover letter that specifically addresses why you want to work for NFC Amenity Management. Mention your enthusiasm for providing excellent service and how your personality aligns with their values of warmth and sincerity.

Opt-In for Text Messages: When applying, make sure to opt-in for text messages. This is crucial as it allows NFC Amenity Management to send you important instructions and updates throughout the application process.

Double-Check Your Application: Before submitting your application, review all your information to ensure accuracy. Confirm that your contact details are correct and that you've attached your resume and cover letter. A complete application increases your chances of being noticed.

How to prepare for a job interview at NFC Amenity Management

Show Your Customer Service Skills

As a Front Desk Agent, your ability to provide excellent customer service is crucial. Be prepared to share specific examples from your past experiences where you successfully handled customer inquiries or resolved issues. This will demonstrate your capability to create a welcoming environment for residents and guests.

Dress to Impress

First impressions matter! Make sure to dress smartly and professionally for your interview. Since you'll be representing a luxury amenity service provider, looking sharp in your attire will reflect your understanding of the role and the company’s standards.

Practice Active Listening

During the interview, show that you can listen attentively. This is key for a Front Desk Agent who needs to understand and respond to resident requests effectively. Nod, maintain eye contact, and ask clarifying questions to demonstrate your engagement.

Familiarise Yourself with the Company

Do some research on NFC Amenity Management before your interview. Understanding their values, services, and the properties they manage will help you tailor your responses and show genuine interest in the position. It also allows you to ask insightful questions at the end of the interview.

Front Desk Agent - Weekly Pay!
NFC Amenity Management
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