At a Glance
- Tasks: Assist in providing effective People services and support managers with various HR functions.
- Company: Join Nexus People, a friendly and supportive logistics operation in Corby.
- Benefits: Earn competitive pay, enjoy weekly pay, and access excellent training opportunities.
- Other info: Work in a modern warehouse with great facilities and a supportive team environment.
- Why this job: Kickstart your career with immediate starts and potential for permanent positions.
- Qualifications: Previous experience in a similar role is required; must be organised and adaptable.
The predicted salary is between 23.15 - 23.15 £ per hour.
Location: Corby
Pay Rate: £15.43 to £23.15 per hour
Working Hours: Monday to Friday - standard working hours available
Experience: Previous experience in a similar type of role is required
Looking for a new role with excellent pay, regular hours and genuine opportunities to secure a permanent position? Nexus People are currently recruiting a People Assistant to join our client's busy logistics operation in Corby. Whether you're looking for long-term work or your next career opportunity, this could be the perfect role for you.
What's in it for you?
- Competitive pay rates of £14.36 to £21.54 per hour
- Immediate starts available
- Weekly pay every Friday
- Overtime available to increase your earnings
- Regular, ongoing work
- Full training provided - no previous experience required
- Excellent temp-to-perm opportunities
- Modern warehouse with excellent facilities
- Subsidised on-site canteen with hot food and drinks
- Vending machines and refreshment facilities
- Comfortable break areas
- Friendly, supportive team environment
The Role
Reporting ultimately to the People Manager, the overall purpose of the role is to assist in the provision of an effective and efficient People service.
To be considered for this role you must:
- Champion Wellbeing, Diversity and Inclusion, Social Value, Community, & engagement agendas
- Support managers with the use of the Oracle and Kronos systems
- Communicate effectively daily with internal and external customers
- Build and maintain relationships with colleagues from other departments
- Maintain department reports
- Support the hiring managers with onboarding for their teams and the induction process
- Support the management team with Investigation, Disciplinary & Absence Management cases
- Contribute towards the improvement of processes/methods of operating practices within the department
- Undertake such duties as may be reasonably required for the effective operation of the People function
- Maintain the highest level of data integrity by handling all colleague and company information with sensitivity and absolute confidentiality and ensure the adherence of GDPR regulations
About You
To be considered for this role, you must have some previous knowledge or transferable skills.
You:
- Must have a flexible and adaptable approach to demands and changes in work activity
- Must be confident, self-motivated, organised, and able to work on your own initiative and under pressure
- Will have a willingness to learn and take ownership for personal development
- Will have great attention to detail and can accurately input and interpret data
- Must be an effective communicator with the ability to build and maintain relationships at all levels
- Must be an effective time planner with the ability to balance workloads and work to deadlines
- Be PC literate - this is essential
Applicants must be UK residents, as we are unable to provide visa sponsorship. Nexus People is proud to be an Armed Forces-friendly employer and welcomes applications from veterans, Reservists, service leavers, military spouses and partners, and Cadet Force Adult Volunteers.
Apply Today
If you're ready to join a fantastic team, earn great rates of pay and start work quickly, and you have the right level of experience and skill, we'd love to hear from you. Apply online today and one of our Recruitment Specialists will be in touch as soon as possible to discuss the role and help you through the next steps.
Customer Service Asst (hybrid) in Corby employer: Nexus People
Nexus People is an excellent employer, offering a dynamic work culture that prioritises flexibility and employee growth. As a Remote MHE Trainer, you will benefit from competitive pay and the opportunity to make a meaningful impact across various locations in the UK, all while enjoying a supportive environment that values your expertise and development.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Asst (hybrid) in Corby
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Nexus People. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Nexus People before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Service Asst (hybrid) in Corby
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Nexus People:Your cover letter is your chance to shine! Tell us why you want to work at Nexus People specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Nexus People!
How to prepare for a job interview at Nexus People
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
