Job Title: ClientUser Forum Facilitator (RESET Aftercare Programme) Location: Based in Belfast with requirement to travel across Northern Ireland Contract Type: Full-time: 37 hours Fixed term until 31st March 2028 Salary: £26,737 - £29,177 Reports to: EIPS Coordinator Purpose of the role The User Forum Facilitator will be responsible for the development, coordination, facilitation and ongoing support of a Client User Forum for individuals who have accessed counselling services and are engaged in an aftercare programme, with lived experience of sexual abuse and/or abusive relationships. The User Forum is a core mechanism for ensuring that the individuals voice, choice and influence are embedded across service delivery, evaluation and organisational development. The postholder will ensure the forum operates as a safe, voluntary, non-therapeutic and empowering space, enabling participants to share insights, identify priorities, build peer connection and contribute to meaningful change. The role requires a high level of emotional awareness and sensitivity, with the ability to recognise and respond appropriately to emotional cues. The successful individual will be able to engage with empathy and compassion, communicate in an appropriate and responsive manner, and provide support while maintaining clear professional boundaries, underpinned by strong trauma-aware interpersonal skills. The Facilitator will work closely with counselling and aftercare teams to ensure participation is ethically sound, trauma-informed and does not replace or duplicate therapeutic support. The postholder will also play a key role in translating lived-experience insights into constructive learning for the organisation while safeguarding anonymity, consent and wellbeing. Key Responsibilities User Forum Facilitation
Client User Forum Facilitator (RESET Aftercare Programme) TLNT1_NI
