At a Glance
- Tasks: Lead security and cleaning services, ensuring safety and cleanliness in a busy environment.
- Company: Join a dynamic team at Sammons Recruitment Ltd in Hastings.
- Benefits: Competitive pay at £15.00 per hour with full-time hours.
- Other info: Great opportunity for leadership development and career growth.
- Why this job: Make a real impact by ensuring a safe and welcoming space for customers.
- Qualifications: Experience in facilities management and a current SIA Front Line Licence required.
Are you an experienced SIA Licensed Services or Facilities Manager looking for your next challenge? We are seeking a proactive and hands-on Soft Services Manager to oversee the delivery of security and cleaning services within a busy, customer facing environment. This is a varied leadership role where you'll be responsible for maintaining a safe, secure and welcoming site while ensuring the highest standards of cleanliness, compliance and customer service.
Working closely with operational teams and site management, you'll lead security and cleaning colleagues, oversee daily operations and drive continuous improvement across all aspects of service delivery.
What's on Offer?
- Salary: £15.00 per hour
- Job Type: Full-time permanent position
- Location: Hastings
Key Responsibilities
- Lead the day-to-day delivery of integrated security and cleaning services
- Manage, motivate and develop security officers, cleaning operatives and supervisors
- Plan staff rotas, resource allocation and daily operational priorities
- Ensure consistently high standards of cleanliness across all public and back-of-house areas
- Oversee incident response, emergency procedures and site security operations
- Carry out regular quality inspections, audits and compliance checks
- Ensure health and safety, COSHH adherence
- Manage contractor access, visitor safety and operational activities across the site
- Produce accurate reports on incidents, performance, staffing and service delivery
- Monitor KPIs, SLAs and service standards, implementing improvements where required
- Manage staffing levels, attendance, training, performance and employee development
- Control labour, overtime, consumables and operational budgets
Skills, Experience & Training Requirements
- Previous experience managing soft services, facilities management, security or cleaning operations within a busy commercial or public facing environment
- Proven leadership experience managing multi-disciplinary teams
- Strong knowledge of security operations, cleaning standards and health and safety legislation
- Experience managing incidents, investigations and emergency situations
- Strong organisational skills with the ability to manage multiple priorities
- Good IT skills, including Microsoft Office and reporting systems
- Excellent written and verbal communication skills
- Current SIA Front Line Licence is essential
- Leadership qualification such as ILM, CMI, NVQ or equivalent would be advantageous
- IOSH Managing Safely, First Aid or BICSc qualifications would be beneficial
SIA Services Manager in Hastings employer: Nexus Leads Services
The Intellectual Property Office (IPO) in Newport is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. With a strong commitment to employee growth, the IPO provides opportunities for professional development in a supportive environment, ensuring that team members can thrive while contributing to meaningful projects in a cloud-first setting.
StudySmarter Expert Advice🤫
We think this is how you could land SIA Services Manager in Hastings
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like SIA Services Manager. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Nexus Leads Services. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time SIA Services Manager candidates.
✨Directly Apply to Nexus Leads Services
Don’t forget to apply for the SIA Services Manager role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Nexus Leads Services.
We think you need these skills to ace SIA Services Manager in Hastings
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Nexus Leads Services. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Nexus Leads Services.
How to prepare for a job interview at Nexus Leads Services
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Nexus Leads Services.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Nexus Leads Services.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Nexus Leads Services.
