Job Reference: NJ0436Date Posted: 24 September 2026Recruiter: Nexus Jobs LimitedLocation: LondonRemote Working: Some remote working possibleSalary: 75,000 to 90,000Sector: I.T.
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& CommunicationsJob Type: PermanentWork Hours: Full TimeContact: Jas GujralEmail: : Apply for this job nowJob DescriptionWe are currently seeking a Senior IT Support Manager. In this role, you will perform support for our employee population, analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training.
Our ideal candidate has extensive knowledge of network maintenance, experience managing staff, and advanced industry knowledge to keep us on the cutting edge.
From day one, you'll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth.
Objectives of this RoleLead large IT projects, including the design and deployment of new IT systems and servicesMaintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardwareOwn projects, solutions, and key responsibilities within a larger business initiativeHandle business-critical IT tasks and systems administrationResearch and evaluate emerging technologies, hardware, and softwareTrack and maintain hardware and software inventoryResponsibilities for IT ManagerMonitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructureHelp define IT infrastructure strategy, architecture, and processesAnalyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needsAssess vendors and develop test strategies for new hardware and softwareTroubleshoot hardware and software issues related to internal ITSupervising daily operations of network and server infrastructureAligning IT infrastructure with current and future business requirements and goalsEvaluating risk, developing network recovery and backup processesAssessing and purchasing new and replacement hardwareTesting, troubleshooting and adjusting information systems to operate effectivelyImplementing security of the network, data and its storage and communication systemsEnsure network components meet business needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutionsTrain employees on both software and hardware, troubleshoot, and provide technical support when neededDevelop and execute disaster procedures, and maintain data backupsManage information technology and computer systemsIdentify problematic areas and implement strategic solutions in timePreserve assets, information security and control structuresProven working experience as an IT Manager or relevant experienceExcellent knowledge of technical management, information analysis and of computer hardware/software systemsExpertise in data center management and data governanceHands-on experience with computer networks, network administration and network installationQualifications for IT ManagerBachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience5-7 years experience in IT managementExperience leading and managing large IT projects and rolling out IT infrastructures across various technologiesExcellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systemsStrong critical thinking and decision-making skillsExcellent project management skills and strong ability to prioritizeFirm grasp on IT infrastructure and operations best practicesExperience across different software solutions, including: desktop operating systems (MS Windows, MacOS), server operating systems (MS Windows, Linux), cloud-based technologies (Google Workspaces, AWS, SD-WAN), SaaS solutions (Okta, Dynamics365, Microsoft365), mobile (iOS, Android), backup and recovery procedures, and system performance monitoring. xgikmsk Experience across different hardware solutions, including: Cisco Switches/Routers, Meraki/Palo Alto Firewalls, Meraki Wireless Access Points; Cisco Unified Communications.
Expertise with implementing, configuring, and testing solutionsProven leadership skillsStrong creative and analytical thinkingProfessional certifications preferred (i.e.
A+, Network+, CCNA, MCP)
IT Infrastructure Support Manager in Vauxhall employer: Nexus Jobs
As a leading bank located in the heart of London, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our employees benefit from competitive salaries, flexible remote working options, and ample opportunities for professional growth, making it an ideal environment for those looking to advance their careers in IT infrastructure. Join us to be part of a team that values your expertise and supports your journey towards success.
