Support Analyst with 2nd Level Treasury Systems Support - FIS Integrity
Support Analyst with 2nd Level Treasury Systems Support - FIS Integrity

Support Analyst with 2nd Level Treasury Systems Support - FIS Integrity

Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
Nexus Jobs

At a Glance

  • Tasks: Support and monitor Treasury systems, ensuring smooth operations and incident management.
  • Company: Join a leading financial services firm with a focus on innovation.
  • Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
  • Other info: Dynamic team environment with excellent career advancement potential.
  • Why this job: Be part of a global rollout and make a real impact in Treasury operations.
  • Qualifications: 2-5 years in Treasury systems support and strong analytical skills required.

The predicted salary is between 60000 - 80000 £ per year.

FIS Integrity - Treasury and Risk Management System Support Analyst with 2nd Level experience. Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System. You must have at least 1 to 4 years experience of working with and supporting FIS Treasury and Risk Management System Integrity. This is a 2nd level implementation and support position.

Operational Platform Monitoring & Treasury Process Assurance

  • Ensures uninterrupted execution of Treasury‑critical processes and protection of daily cash positioning, payment execution, and cut‑off compliance.
  • Monitor Treasury systems, interfaces, and scheduled jobs (EOD, SOD, intraday processes).
  • Oversee payment flows across SWIFT, API, EBICS, and bank platforms.
  • Execute operational runbooks for failed processes and controlled reprocessing.
  • Perform daily checks and controls including cash position validation and transaction completeness.

Incident Management & Treasury Service Continuity

  • Protects Treasury operations by restoring service rapidly when incidents threaten payments, liquidity visibility, or regulatory obligations.
  • Log, classify, and prioritise incidents in ServiceNow based on Treasury business impact.
  • Perform structured triage and initial diagnosis.
  • Resolve standard issues within SLA using approved knowledge base and runbooks.
  • Escalate complex or cross‑system issues to L3 with full technical and business diagnostic context.
  • Support major incident management processes and incident bridge calls.

Cash, Position & Exposure Data Integrity

  • Ensures integrity of cash, position, risk, exposure, and hedge data used in Treasury decision‑making, external reporting, and audit processes.
  • Validate transaction, position, balance, and exposure data across Treasury systems.
  • Identify and resolve discrepancies impacting liquidity confidence and risk accuracy.
  • Support reconciliation processes and ensure audit‑ready completeness of financial data.

Testing & Release Support with Treasury Assurance

  • Ensures Treasury readiness and outcome protection for system changes and SaaS releases.
  • Support execution of business testing, UAT, and regression testing.
  • Validate operational outputs resulting from system changes.
  • Assist in business readiness checks prior to release or cutover.

Required Experience

  • 2–5 years’ experience in 1st / 2nd Line Treasury systems or financial systems support.
  • Understanding of Treasury processes (payments, liquidity, settlements).
  • Experience with incident management and ITIL processes.
  • Strong analytical and troubleshooting skills.
  • Experience in FIS Integrity System.
  • Basic SQL or data interrogation capability.
  • Exposure to SWIFT, APIs, and integration technologies.
  • Experience supporting UAT or testing cycles.

Qualifications

  • Degree in Finance, IT, or related discipline.
  • ITIL Foundation (preferred).
  • Experience with FIS Integrity or similar Treasury and Risk Management systems.
  • A proactive attitude and ability to adapt to a hybrid work environment.

This will be a hybrid role with 3 days in the office in Central London. The salary for this role will be in the range £60 K – £80 K.

Support Analyst with 2nd Level Treasury Systems Support - FIS Integrity employer: Nexus Jobs

As a Support Analyst with FIS Integrity, you will join a dynamic team in Central London that values innovation and collaboration. Our company offers a supportive work culture, competitive salary, and opportunities for professional growth, ensuring that you can thrive in your role while contributing to the successful global rollout of our Treasury and Risk Management System. With a focus on employee development and a hybrid work environment, we empower our staff to achieve their career goals while maintaining a healthy work-life balance.
Nexus Jobs

Contact Detail:

Nexus Jobs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Analyst with 2nd Level Treasury Systems Support - FIS Integrity

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those who work with FIS Integrity or similar systems. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Prepare for interviews by brushing up on your Treasury processes knowledge. Be ready to discuss how you've handled incidents and ensured service continuity in past roles. We want to see your problem-solving skills in action!

✨Tip Number 3

Showcase your analytical skills! Bring examples of how you've validated data integrity or resolved discrepancies in previous positions. This will demonstrate your attention to detail and ability to support Treasury decision-making.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Support Analyst with 2nd Level Treasury Systems Support - FIS Integrity

FIS Integrity Treasury and Risk Management System
Operational Platform Monitoring
Treasury Process Assurance
SWIFT
API
EBICS
Incident Management
ServiceNow
Analytical Skills
Troubleshooting Skills
Basic SQL
Data Interrogation
UAT
Testing Cycles
ITIL Processes

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Support Analyst role. Highlight your experience with FIS Integrity and any relevant Treasury processes. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Keep it concise but impactful – we love a good story!

Show Off Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We’re keen on seeing your analytical and troubleshooting skills in action!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Nexus Jobs

✨Know Your FIS Integrity Inside Out

Make sure you brush up on your knowledge of the FIS Integrity Treasury and Risk Management System. Be prepared to discuss your previous experiences with it, including any specific challenges you've faced and how you resolved them. This will show that you’re not just familiar with the system but also capable of handling real-world issues.

✨Master the Treasury Processes

Understand the key Treasury processes like payments, liquidity, and settlements. Be ready to explain how these processes work and why they are critical for a business. This will demonstrate your grasp of the role's requirements and your ability to contribute effectively from day one.

✨Incident Management Know-How

Familiarise yourself with incident management and ITIL processes. Prepare examples of how you've logged, classified, and prioritised incidents in the past. Showing that you can handle incidents efficiently will highlight your problem-solving skills and readiness for the role.

✨Show Off Your Analytical Skills

Be ready to showcase your analytical and troubleshooting skills. Think of specific instances where you identified discrepancies or resolved complex issues. This will help illustrate your capability to ensure data integrity and support reconciliation processes, which are crucial for this position.

Support Analyst with 2nd Level Treasury Systems Support - FIS Integrity
Nexus Jobs

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>