At a Glance
- Tasks: Lead and optimise IT infrastructure, ensuring security and performance of critical systems.
- Company: Dynamic bank in Central London with a focus on innovation and excellence.
- Benefits: Competitive salary, professional development, and hybrid work options after probation.
- Other info: Hands-on role with excellent career growth opportunities in a regulated environment.
- Why this job: Join a leading financial institution and tackle complex IT challenges head-on.
- Qualifications: 7+ years in enterprise infrastructure, strong technical skills in networking and cybersecurity.
The predicted salary is between 70000 - 75000 £ per year.
Our Client, a bank in Central London, is looking for an experienced IT Infrastructure professional who is ideally seeking their next challenge in a dynamic and regulated financial services environment. We are seeking a highly skilled Senior IT Infrastructure Officer to lead the management, security, and continuous improvement of our enterprise IT infrastructure.
The Senior IT Infrastructure Officer will play a key role in ensuring the availability, resilience, and performance of critical systems while supporting technologies across servers, networks, cloud services, cybersecurity, and business-critical financial applications. The candidate must have strong technical expertise in Windows/Linux, VMware, Microsoft 365, networking, cybersecurity, and infrastructure management, and should enjoy solving complex challenges and driving operational excellence.
Must have 7 years' experience in enterprise infrastructure, ideally within banking or financial services, and be passionate about delivering secure, reliable IT services. The role will be Monday to Friday, 9:30am to 5:30pm, reporting into the Head of IT & Data. Due to the nature of the role, the individual is expected to work in our offices, 5 days per week during their probationary period. This role is totally hands-on.
Role Description
The Senior IT Infrastructure & Systems Lead is a full-time hybrid role based in London, with flexibility for some work-from-home arrangements. This role is responsible for overseeing the day-to-day operation, maintenance, and improvement of the company’s IT infrastructure, including networks, servers, and core systems. The person in this role will lead and mentor technical staff, manage system performance and availability, and coordinate responses to incidents and service requests.
Typical tasks include:
- Monitoring network and system health
- Implementing security measures
- Resolving complex technical issues
- Planning upgrades
- Collaborating with stakeholders to align technology solutions with business needs
The role also involves vendor management, documentation of infrastructure and procedures, and contributing to IT strategy and roadmap decisions.
Qualifications
Candidates should possess strong skills in Network Administration and Information Technology for managing and optimizing infrastructure and systems. Candidates should possess solid Technical Support and Troubleshooting skills to diagnose, resolve, and prevent complex IT issues. Candidates should possess expertise in Network Security to implement, monitor, and improve security controls and practices. Extensive experience in leading IT infrastructure projects, including planning, implementation, and migration activities is required.
Proven ability to manage and mentor IT teams, with strong communication and stakeholder management skills is essential. Experience with server and cloud technologies, virtualization, backup and recovery, and IT monitoring tools is necessary. Relevant professional certifications (e.g., CompTIA Network+, CCNA, MCSE, or similar) are beneficial. A Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience is required.
Infrastructure & Systems Management
Responsibilities include:
- Administering, maintaining, and optimizing Windows and Linux server environments
- Managing VMware virtualized infrastructure (vSphere 8 and above)
- Overseeing enterprise backup and disaster recovery solutions using Veeam Backup & Replication
- Managing Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments
- Administering endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE)
- Supporting endpoint DLP, SIEM, and security monitoring tools (e.g., Splunk, Tenable)
- Managing patching processes using ManageEngine Patch Manager Plus
- Supporting Microsoft 365 services and related cloud technologies
- Monitoring system performance, capacity, availability, and infrastructure health
- Ensuring compliance with IT governance, security policies, and operational standards
End-User Computing & Branch Support
Provide advanced desktop, laptop, printer, mobile device (iOS), and branch office IT support. Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. Manage OS deployment, imaging, image creation, maintenance, and software packaging. Administer Active Directory (AD), Group Policy Objects (GPOs), user provisioning, and NTFS permissions. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve technical incidents and service requests in line with agreed SLAs.
Enterprise Applications & Financial Systems Support
Support and administer business-critical applications, including Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP. Support enterprise file synchronization and replication solutions (e.g., Syncovery, other SFTP).
Networking
Configure and support Cisco switches and routers. Administer FortiGate firewall environments. Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture.
Security & Endpoint Management
Support vulnerability management using tools such as Tenable. Manage security monitoring and log analysis tools (e.g., Splunk). Create and manage CSRs, certificate chains, and private keys. Ensure adherence to cybersecurity policies, standards, and regulatory requirements. Support physical access control systems (e.g., Paxton).
Operating Systems
VMware vSphere / vCenter (v8.0.3 and above), ManageEngine Patch Manager Plus.
Security
Symantec Endpoint Protection (SEP), Symantec Endpoint Encryption (SEE), Endpoint DLP solutions, Firewall administration, Vulnerability management tools (e.g., Tenable).
Networking
Cisco Switches and Routers, LAN/WAN networking and routing.
Hardware & Storage
Dell PowerEdge Servers, Dell PowerVault SAN Storage.
Education
Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing).
The role is based in Central London and initially will be 5 days per week in the office. This is a 12-month FTC position. The salary for the role will be circa £70K - £75K.
Senior IT Infrastructure & Systems Lead employer: Nexus Jobs
Our client, a leading bank in Central London, offers an exceptional work environment that fosters innovation and professional growth. With a strong emphasis on employee development, the company provides comprehensive training opportunities and a collaborative culture that encourages teamwork and knowledge sharing. Employees enjoy a competitive salary package, flexible working arrangements post-probation, and the chance to make a significant impact in a dynamic financial services landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Infrastructure & Systems Lead
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Nexus Jobs. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Senior IT Infrastructure & Systems Lead
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Nexus Jobs.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Nexus Jobs's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Nexus Jobs
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Nexus Jobs.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Nexus Jobs will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Nexus Jobs employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.