At a Glance
- Tasks: Support and implement FIS Integrity Treasury System while ensuring smooth operations.
- Company: Dynamic financial services firm based in Central London with a hybrid work culture.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Exciting opportunity for career advancement in a global rollout project.
- Why this job: Join a fast-paced environment and make a real impact on treasury processes.
- Qualifications: Experience in treasury systems support and strong analytical skills required.
Salary: £58,000 - 98,000 per year
Requirements:
- We require 1 to 4 years of experience working with and supporting the FIS Treasury and Risk Management System Integrity.
- We require 2 to 5 years of experience in 1st / 2nd line treasury systems or financial systems support.
- We require an understanding of treasury processes, including payments, liquidity, and settlements.
- We require experience with incident management and ITIL processes.
- We require strong analytical and troubleshooting skills.
- We prefer experience with the FIS Integrity system or similar treasury and risk management systems.
- We prefer basic SQL or data interrogation capability.
- We prefer exposure to SWIFT, APIs, and integration technologies.
- We prefer experience supporting UAT or testing cycles.
- We require a degree in Finance, IT, or a related discipline.
- We prefer ITIL Foundation certification.
- We require a proactive attitude and the ability to adapt to a hybrid work environment.
Responsibilities:
- We provide 2nd level implementation and support for our global rollout of FIS Integrity Treasury and Risk Management System.
- We monitor treasury systems, interfaces, and scheduled jobs, including EOD, SOD, and intraday processes.
- We oversee payment flows across SWIFT, API, EBICS, and bank platforms.
- We validate inbound data such as bank statements, market data, and trade feeds.
- We execute operational runbooks for failed processes and controlled reprocessing.
- We perform daily checks and controls, including cash position validation and transaction completeness.
- We log, classify, and prioritise incidents in ServiceNow based on treasury business impact.
- We perform structured triage and initial diagnosis.
- We resolve standard issues within SLA using approved knowledge base and runbooks.
- We elevate complex or cross-system issues to L3 with full technical and business diagnostic context.
- We support major incident management processes and incident bridge calls.
- We validate transaction, position, balance, and exposure data across treasury systems.
- We identify and resolve discrepancies impacting liquidity confidence and risk accuracy.
- We support reconciliation processes and ensure audit-ready completeness of financial data.
- We support execution of business testing, UAT, and regression testing.
- We validate operational outputs resulting from system changes.
- We assist in business readiness checks prior to release or cutover.
Technologies:
- API
- Incident Management
- Support
- ITIL
- SQL
- ServiceNow
- Swift
- Nexus
More:
We are supporting the implementation of a global rollout of FIS Integrity Treasury and Risk Management System for our client. This is a permanent, full-time support analyst role based in Central London with some remote working possible, operating in a hybrid arrangement with three days in the office. The salary range is 60,000 to 80,000. We are looking for someone to help protect treasury-critical processes, support service continuity, and contribute to testing and release readiness in a fast-moving treasury systems environment.
last updated 36 week of 2026
Support Analyst with 2nd Level Treasury Systems Support in London employer: Nexus Jobs
As a leading bank located in the heart of London, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our employees benefit from competitive salaries, flexible remote working options, and ample opportunities for professional growth, making it an ideal environment for those looking to advance their careers in IT infrastructure. Join us to be part of a team that values your expertise and supports your journey towards success.
StudySmarter Expert Advice🤫
We think this is how you could land Support Analyst with 2nd Level Treasury Systems Support in London
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Nexus Jobs. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Nexus Jobs.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Nexus Jobs. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Support Analyst with 2nd Level Treasury Systems Support in London
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Nexus Jobs and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Nexus Jobs how you can be a team player!
How to prepare for a job interview at Nexus Jobs
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Nexus Jobs.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Nexus Jobs's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
