Overview
In this role you will lead end-to-end CRM projects in a global brand's Central London HQ, focusing on Salesforce and Siebel implementations within a transformation programme. You will collaborate with cross-functional teams to shape CRM strategy, manage delivery across complex roadmaps, and drive change management while decommissioning legacy systems. This is a high-visibility position that combines technical CRM leadership with strategic planning and stakeholder engagement.
Responsibilities
- Manage full project life-cycle for CRM projects (Salesforce/Siebel)
- Lead transformation programme delivery and change management
- Coordinate decommissioning of legacy applications
- Execute business planning, prioritisation and pipeline management
- Engage multiple stakeholders and present to senior audiences
- Ensure strong governance and delivery in a fast-paced, international context
- Collaborate with Product Owners/Senior BAs in CRM and data warehouse initiatives
Key requirements
- 5+ years IT Project Management experience, preferably in a Transformation programme
- 3–5 years experience working on Siebel or Salesforce projects
- Experience as PM, Product Owner or Senior BA with an enterprise CRM package (Siebel or Salesforce)
- Experience with enterprise data warehouse/BI tools (preferably OBIEE/Hyperion or SAP BO)
- Minimum Bachelor degree in IT or Business
- International/global business exposure
- Strong business acumen and strategic planning
- Excellent written and oral communication skills
- Highly organized
- Excellent communication
- Strategic thinking
- Salesforce
- Siebel
- OBIEE
Project Manager with Salesforce – Central London employer: Nexus Jobs
As a leading bank located in the heart of London, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our employees benefit from competitive salaries, flexible remote working options, and ample opportunities for professional growth, making it an ideal environment for those looking to advance their careers in IT infrastructure. Join us to be part of a team that values your expertise and supports your journey towards success.
