At a Glance
- Tasks: Support and maintain IT systems for a leading bank, ensuring smooth operations.
- Company: Join a prestigious bank in Central London with a focus on technology.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Exciting career path with a chance to work on impactful projects.
- Why this job: Be part of a dynamic team enhancing IT infrastructure in the financial sector.
- Qualifications: 2+ years in IT support, preferably in finance; strong technical skills required.
The predicted salary is between 40000 - 50000 £ per year.
Our Client is a Bank based in Central London, looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT.
You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently.
Responsibilities include:
- Maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking including installation, configuration and troubleshooting.
- Manage day to day operational aspects of a project and scope.
- Design, plan and deploy IT projects to enhance the existing IT infrastructure and any applications required by the bank.
- End User Computing support for all staff.
- Coordinator between the London Users and Group IT Security on all requests for systems access, ensuring permissions are provided promptly and regularly updated.
- Implement Disaster Recovery and backup procedures to preserve the Assets of the Bank, ensuring compliance with Group requirements.
- Provide IT support for the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions.
- Undertake Data Extraction for reporting requirements for all stakeholders at the bank.
- Monitor CCTV, telephony systems and door access systems, ensuring they are well maintained with proper backup and relevant maintenance procedures applied.
- Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support.
- Plan and carry out maintenance checks to ensure IT Operations and infrastructures are running smoothly.
- Maintain and ensure that the BCP site is always ready for continuous bank operations.
- Maintain the branch PABX system and ensure that the recording system is always operational.
The following is a list of technical skills required for the role:
- Proficient in common operating systems: Windows 10, Windows Server 2016 and above, Redhat Linux based Operating System.
- Software proficiency: VMWare v6.7 and above, Veeam Backup and Replication, Symantec Endpoint Protection, Symantec Endpoint Encryption, ManageEngine Patch Manager Plus, Microsoft Office 365.
- Networking (IT): Cisco Switches and Routers, Fortigate Firewalls, LAN/WAN Routing.
- Hardware: Dell PowerEdge Servers, Dell PowerVault SAN Storage.
- Project management and Data analysis.
- Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing).
This is a hybrid role – 3 days in the office.
Please send your CV in Word format along with your salary and notice period.
IT Support Engineer in London employer: Nexus Jobs
Our client, a leading bank in Central London, offers an exceptional work environment that fosters innovation and professional growth. With a strong emphasis on employee development, the company provides comprehensive training opportunities and a collaborative culture that encourages teamwork and knowledge sharing. Employees enjoy a competitive salary package, flexible working arrangements post-probation, and the chance to make a significant impact in a dynamic financial services landscape.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Nexus Jobs values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Nexus Jobs might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Nexus Jobs!
✨Direct Apply to Nexus Jobs
Let's not forget to apply directly through the Nexus Jobs website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Nexus Jobs.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Nexus Jobs. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Nexus Jobs
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
