At a Glance
- Tasks: Deliver top-notch IT support and implement innovative tech solutions for clients.
- Company: Dynamic IT consultancy based in London with a focus on collaboration.
- Benefits: Competitive salary, flexible remote work options, and opportunities for professional growth.
- Other info: Work in a fast-paced environment with excellent career advancement potential.
- Why this job: Join a forward-thinking team and make a real difference in digital transformation.
- Qualifications: 5+ years in IT, strong communication skills, and experience with M365 applications.
The predicted salary is between 50000 - 60000 £ per year.
As an IT Consultant, your primary responsibility is to deliver excellent IT support to end-users while ensuring that projects are designed and implemented in accordance with business requirements. You will also be responsible for introducing new technologies, promoting RPA services, and training customers to improve their IT/DX literacy.
- Provide a range of IT services for our customer
- Promoting MS Office365, RPA services and new technology to our customer by verifying each technology
- IT Partners/Vendors Management related to those projects
- Activities related to customer’s IT/DX Literacy improvement (Planning internal IT seminar, Reviewing materials)
- Liaison with our HQ team and end users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT/DX support and projects.
Key Responsibilities:
- IT Consultant
- UX/DX support and RPA services
- Respond to general IT/DX related requests collaborating with other team members
- Understand a customer’s IT/DX needs and clarify customer’s system and DX requirements
- Collaborate with customers to identify the scope of a project, timelines, and resources
- Provide day-to-day management of projects by leading the planning and implementation of projects during the project lifecycle
- Assist in testing including UAT and validating Proof-Of-Concepts
- Provide support services for system maintenance collaborating with other team members
- Communicate and coordinate with the person in charge of the project in HQ (in Japanese)
- Communicate and coordinate with the users/stakeholders in each office (in English/Japanese)
Skills / Knowledge:
- Technical
- Strong experience and knowledge of M365 application, especially SharePoint Online and MS Teams
- Basic system development and operational knowledge (Experiences in system design and maintenance)
- IT Vendors or Partners management experiences (IT Vendors control and negotiation skills)
- Customer support / user support experiences
- Preferred experience with Japanese companies
- Preferred experience with UX and DX (Digital Transformation) technical projects
- Preferred experience with Power Platform development, Azure
- Preferred technical proficiency in UiPath RPA, SAP ERP, MS Excel Macro/VBA, MS Access (desired but not required)
- Communication
- Candidate needs to have strong interpersonal communication skills
- Adaptability to work in a fast-changing environment
- Strong written and verbal communication skills
- Proficient in English & Japanese language skills (Reading/Writing/Speaking)
- User facing support skills
- Self-motivated and an innovative mindset
Experience:
- Must have 5+ years IT experience in a corporate environment
- Preferably 1 -3 years experiences of System Development and Maintenance
Please note that the Client does NOT provide sponsorship – so you must have the right to work in the UK.
IT Support Consultant in London employer: Nexus Jobs
Our client, a leading bank in Central London, offers an exceptional work environment that fosters innovation and professional growth. With a strong emphasis on employee development, the company provides comprehensive training opportunities and a collaborative culture that encourages teamwork and knowledge sharing. Employees enjoy a competitive salary package, flexible working arrangements post-probation, and the chance to make a significant impact in a dynamic financial services landscape.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Consultant in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Nexus Jobs values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Nexus Jobs might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Nexus Jobs!
✨Direct Apply to Nexus Jobs
Let's not forget to apply directly through the Nexus Jobs website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Consultant in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Nexus Jobs.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Nexus Jobs. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Nexus Jobs
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
