At a Glance
- Tasks: Lead IT solutions across Europe, ensuring top-notch service delivery and support.
- Company: Join a dynamic tech company focused on innovation and collaboration.
- Benefits: Enjoy a competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Flexible working environment with excellent career advancement opportunities.
- Why this job: Make a real impact in transforming IT services for businesses across Europe.
- Qualifications: Degree in IT and ITIL Foundation required; strong technical and leadership skills essential.
The predicted salary is between 55000 - 60000 £ per year.
- Remote Working: Some remote working possible
- Job Type: Permanent
- Work Hours: Full Time
- Contact: Jas Gujral
- Email: cv@nexusjobs. com
Telephone: 020 7488 6900Apply for this job now Job Description EU IT Solution Manager To be part of the IT Leadership Team and working closely with the European IT Director in supporting the transformation of the IT department to deliver quality IT services and associated support to our businesses across Europe.
Accountable for the strategy, design, and deployment of technology solutions for IT systems and services across all Company European businesses to ensure they are simplified, standardised, reliable, and cost effective.
Ensure that the Capacity and Availability of the IT systems and services can support core business functionality as and when it is required.
Provide specialist 3rd line support when required.
Define, measure and record service KPIs that will identify areas for development and deliver continuous improvement of IT services, processes, and support.
Facilitate the education and development of 1st and 2nd line support teams.
This role will enjoy hybrid working, splitting time between home and the IT Support Office, with occasional travel to the London office and other schools / business locations.
Support the design, build and deployment of core IT systems and services: o Platforms – Physical hosts, virtual hosts (ESXi), Storage & Databases, SAAS Solutions, Monitoring, & backups.
Networks – WAN, LAN, VPN, Wi-Fi, Firewalls, & Filtering.
Cyber Security – Protection, Education, Audit, Disaster Recovery, & Business Continuity.
- Review, develop and enhance the continued delivery of 1st class student learning through IT.
- Identify and design solutions to enhance operations and solve business problems.
- Support IT Teams in all activities that lead to the successful implementation of new solutions.
- Direct the maintenance, monitoring and backup/restore of the European IT Services.
- Facilitate the provision of 3rd line support to Europe IT Services, escalating to Group IT as required.
- Manage major service incidents and problems through to resolution as directed.
- ITIL process owner for Capacity and Performance; Availability; IT Service Continuity.
- Provide technical escalation support and/or assist to IT colleagues in troubleshooting faults.
- Support, guide and/or manage IT projects as directed by the European IT Director.
- Audit and review the technical integrity of core systems and services.
- Review operating efficiencies to facilitate and accommodate business growth.
- Define, document and disseminate IT procedures, and standards.
- Manage and maintain a knowledge base for core systems and services.
- Any other reasonably requested duties.
Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation.
- Strong technical leadership ability and team spirit with a can-do attitude.
- Self-motivation, effective time management and the ability to work unsupervised.
- Must be able to use initiative and work under pressure, consistently employing a customer centric approach.
- Able to demonstrate excellent analytical skills, problem solving, creative thinking and decision-making to design solutions and resolve issues.
- Flexibility to work in various locations when required.
IT Support environment (3rd line support) ITSM tools and methodology ITIL practice and methodology IT Project Delivery IT Architecture Must be degree educated with an ITIL Foundation.
Salary for this position will be up to 60K.
The position will be hybrid/remote with meetings in Central London.
Please dos end your CV to us in Word format along with your salary and notice period.
EU IT Solution Manager in London employer: Nexus Jobs
Our client, a leading bank in Central London, offers an exceptional work environment that fosters innovation and professional growth. With a strong emphasis on employee development, the company provides comprehensive training opportunities and a collaborative culture that encourages teamwork and knowledge sharing. Employees enjoy a competitive salary package, flexible working arrangements post-probation, and the chance to make a significant impact in a dynamic financial services landscape.
StudySmarter Expert Advice🤫
We think this is how you could land EU IT Solution Manager in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Nexus Jobs values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Nexus Jobs might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Nexus Jobs!
✨Direct Apply to Nexus Jobs
Let's not forget to apply directly through the Nexus Jobs website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace EU IT Solution Manager in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Nexus Jobs.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Nexus Jobs. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Nexus Jobs
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
