At a Glance
- Tasks: Lead a global team to implement and manage Dynamics 365 ERP and CRM solutions.
- Company: Join a leading IT firm with a focus on innovation and collaboration.
- Benefits: Competitive salary, remote work options, and opportunities for career development.
- Other info: Exciting opportunity for growth in a supportive and forward-thinking company.
- Why this job: Make a significant impact by driving technology solutions in a dynamic environment.
- Qualifications: Strong leadership and management skills with extensive experience in Dynamics 365.
The predicted salary is between 90000 - 110000 £ per year.
The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. They will be responsible for managing Dynamics 365 F&O, D365 CRM, all associated independent software packages integrated to D365 F&O and CRM, and legacy ERP applications (Navision, DataFlo).
The successful candidate will have experience working with senior management to collaborate on business objectives and solutions. They must have strong leadership skills to build and manage an effective team of analysts and developers to support the business's systems and reporting requirements. This position will be a key business partner to functions across the organization. Their team will support business application users globally and provide support with local and remote support teams.
Responsibilities:
- Partner with the functional leaders and their organizations to create Dynamics 365 F&O and CRM roadmaps.
- Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned with Company short-term and long-term goals.
- Establish and lead the creation of technical SOPs and work instructions.
- Organize and lead a highly technical global team for scale and growth.
- Specify and implement standards, methods, and procedures for inspecting, testing, and evaluating the quality, efficiency, and reliability of business applications.
- Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery.
- Foster a culture of trusted partnership, service, and continuous improvement.
- Establish and meet service level commitments to support reliable and efficient daily operations.
- Manage significant capital and operating budgets.
- Lead and coach the ERP and CRM team to their full potential and develop their careers.
- Support and drive process change and communication in line with Dynamics 365 F&O and CRM best practices.
- Coordinate and contribute to end-user training, including the development of system documentation and training materials.
- Assist with functional specifications of customizations and integrations required for Dynamics 365 F&O and CRM implementations.
- Provide pre-go-live and post-go-live end-user support.
- Serve as the lead Dynamics 365 F&O and CRM technical expert on the development team.
- Take responsibility for the customized unit programming and overall system functionality.
- Work with the Project Managers, Business Analysts, and Consultants to understand the business/application requirements of the assigned task.
- Take responsibility for delivering development tasks within agreed budgets and timelines.
- Create technical documentation for all customizations and integrations.
Qualifications:
- Excellent leadership, management, interpersonal and communication skills.
- Success managing complex systems implementation projects.
- Functional knowledge of F&O capabilities for finance, manufacturing, and supply chain.
- Functional knowledge of CRM capabilities for the prospect to order, marketing, and field service.
- Experience integrating ISVs with D365.
- Experience with connecting D365 with Azure data lake.
- Expertise in understanding complex technology & applying it in a practical way to create business solutions.
- Bachelors or advanced degree in an analytic discipline such as engineering, economics, or information management.
- Experience designing and presenting IT solutions.
- In-depth knowledge of Dynamics 365 F&O and CRM (CE), including LCS, DevOps, BYOD, Dual-Write (DataVerse), RSAT, SOX, HIPAA & GDPR knowledge preferred.
- Senior-level application management experience (12+ years).
- 12+ years of people management.
- 2+ years in a large international company preferred.
- Excellent organizational skills with the ability to balance multiple demands.
- Proven ability to write effective system and process documentation – including business and system requirements, process diagrams, and data flow charts.
- Exceptional customer service skills, follow up with clients and team members, and take the initiative to anticipate and solve problems.
- Effective time management skills.
- Ability to communicate effectively with all levels of the business.
- Ability to establish priorities, work independently and proceed with objectives with a minimum of supervision.
- Ability to handle and resolve conflict.
Salary for this role will be in the range of £90,000 - £110,000 plus benefits. The position will be based in Kings Cross London – with remote working until the pandemic is resolved.
Do send your CV to us in Word format along with your salary and availability.
Director - DevOps (Remote) in London employer: Nexus Jobs
Our client, a leading bank in Central London, offers an exceptional work environment that fosters innovation and professional growth. With a strong emphasis on employee development, the company provides comprehensive training opportunities and a collaborative culture that encourages teamwork and knowledge sharing. Employees enjoy a competitive salary package, flexible working arrangements post-probation, and the chance to make a significant impact in a dynamic financial services landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Director - DevOps (Remote) in London
✨Join Local Tech Meetups
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We think you need these skills to ace Director - DevOps (Remote) in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Nexus Jobs.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Nexus Jobs and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Nexus Jobs
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Nexus Jobs uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
