At a Glance
- Tasks: Provide second-line support for FIS Integrity treasury systems and resolve complex incidents.
- Company: Join a leading financial services firm with a dynamic hybrid work culture.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborate with cross-functional teams in a vibrant London office.
- Why this job: Make an impact in treasury operations while working with cutting-edge financial technology.
- Qualifications: 2-5 years of experience in treasury or financial systems support required.
The predicted salary is between 75000 - 95000 £ per year.
The 2nd Level Treasury Infrastructure Systems Support Engineer – FIS Integrity is a full-time, hybrid role based in London, with the option to work from home part of the time. The role involves providing second-line technical support for FIS Integrity treasury infrastructure, including investigating and resolving complex incidents, performance issues, and system errors escalated from first-level support.
Daily responsibilities include:
- Monitoring system health
- Maintaining server and application environments
- Managing integrations
- Supporting upgrades, patches, and configuration changes
The engineer will collaborate with infrastructure, security, and treasury application teams to ensure system stability, compliance, and high availability. The role also includes documenting procedures, creating support knowledge articles, and contributing to continuous improvement of the support processes and tools.
Qualifications:
- Strong technical support and troubleshooting skills, including experience handling 2nd level incident resolution and root cause analysis
- Hands-on system administration experience with enterprise environments, particularly in managing and supporting financial or treasury systems
- Solid understanding of operating systems (e.g., Windows Server, Linux) and related infrastructure components
- Knowledge of network security principles and practices, including access control, encryption, and secure configuration management
- Experience with FIS Integrity or similar treasury/financial software is highly desirable
- Ability to work effectively in a hybrid setup in London, collaborating with cross-functional teams and external vendors
- Strong analytical, documentation, and communication skills, with attention to detail and a structured approach to problem solving
- Relevant technical certifications (e.g., Microsoft, Linux, networking, security) and a degree in computer science, information technology, or a related field are advantageous
Operational Platform Monitoring & Treasury Process Assurance:
- Ensures uninterrupted execution of Treasury-critical processes and protection of daily cash positioning, payment execution, and cut-off compliance
- Monitor Treasury systems, interfaces, and scheduled jobs (EOD, SOD, intraday processes)
- Oversee payment flows across SWIFT, API, EBICS, and bank platforms
- Validate inbound data (bank statements, market data, trade feeds)
- Execute operational runbooks for failed processes and controlled reprocessing
- Perform daily checks and controls including cash position validation and transaction completeness
Incident Management & Treasury Service Continuity:
- Protects Treasury operations by restoring service rapidly when incidents threaten payments, liquidity visibility, or regulatory obligations
- Log, classify, and prioritise incidents in ServiceNow based on Treasury business impact
- Perform structured triage and initial diagnosis
- Resolve standard issues within SLA using approved knowledge base and runbooks
- Escalate complex or cross-system issues to L3 with full technical and business diagnostic context
- Support major incident management processes and incident bridge calls
Cash, Position & Exposure Data Integrity:
- Ensures integrity of cash, position, risk, exposure, and hedge data used in Treasury decision-making, external reporting, and audit processes
- Validate transaction, position, balance, and exposure data across Treasury systems
- Identify and resolve discrepancies impacting liquidity confidence and risk accuracy
- Support reconciliation processes and ensure audit-ready completeness of financial data
Testing & Release Support with Treasury Assurance:
- Ensures Treasury readiness and outcome protection for system changes and SaaS releases
- Support execution of business testing, UAT, and regression testing
- Validate operational outputs resulting from system changes
- Assist in business readiness checks prior to release or cutover
Essential:
- 2–5 years’ experience in 1st / 2nd Line Treasury systems or financial systems support
- Understanding of Treasury processes (payments, liquidity, settlements)
- Experience with incident management and ITIL processes
- Strong analytical and troubleshooting skills
Desirable:
- Experience in FIS Integrity System
- Basic SQL or data interrogation capability
- Exposure to SWIFT, APIs, and integration technologies
- Experience supporting UAT or testing cycles
Qualifications:
- Degree in Finance, IT, or related discipline
- ITIL Foundation (preferred)
- Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable
- A proactive attitude and ability to adapt to a hybrid work environment
This will be a hybrid role with 3 days in the office in Central London. The salary for this role will be in the range £75K - £95K.
2nd Level Treasury Infrastructure Systems Support Engineer – FIS Integrity in London employer: Nexus Jobs Limited
As a leading player in the financial services sector, our company offers an exceptional work environment for the Disaster Recovery and Testing Manager role in London. We pride ourselves on fostering a collaborative culture that values innovation and continuous learning, providing ample opportunities for professional growth and development. With competitive compensation and a commitment to employee well-being, we ensure that our team members thrive both personally and professionally in this dynamic city.
StudySmarter Expert Advice🤫
We think this is how you could land 2nd Level Treasury Infrastructure Systems Support Engineer – FIS Integrity in London
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
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Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Nexus Jobs Limited.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Nexus Jobs Limited. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace 2nd Level Treasury Infrastructure Systems Support Engineer – FIS Integrity in London
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Nexus Jobs Limited and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Nexus Jobs Limited how you can be a team player!
How to prepare for a job interview at Nexus Jobs Limited
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Nexus Jobs Limited.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Nexus Jobs Limited's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
