2nd Level Application Support Engineer (IT) / Freelance

2nd Level Application Support Engineer (IT) / Freelance

Freelance 96000 - 144000 £ / year (est.) No working from home possible
Nexus Jobs Limited

At a Glance

  • Tasks: Monitor and support trading applications, troubleshoot issues, and collaborate with developers.
  • Company: Dynamic financial tech firm in the heart of London.
  • Benefits: Competitive daily rate, flexible freelance role, and exposure to cutting-edge technology.
  • Other info: 12-month contract with opportunities for personal and professional growth.
  • Why this job: Join a growing team and make an impact in the fast-paced world of finance.
  • Qualifications: 3+ years in application support, strong technical skills, and experience in trading environments.

The predicted salary is between 96000 - 144000 £ per year.

We are looking for an experienced technical engineer to join our growing Equities business. The platform you will be looking after is used by multiple trading desks servicing a diverse set of clients and instruments. As part of the wider platform team, you will be working closely with developers along with technical, analysis and testing colleagues. Investigation and resolution of the work items at hand will require competent technical skills and a keen intellect. The business is a growth area, with current investments taking place in all of the technology, business and middle office areas.

Primary Responsibilities:

  • Monitor application components.
  • Global support including weekend availability to troubleshoot production-related issues and perform checkouts.
  • Expertise in operating Windows and Linux environments with good command over any scripting language such as Shell, Perl, Python, etc.
  • Knowledge of configuration management systems such as Ansible.
  • Strong knowledge of CI tools such as Bamboo or Jenkins.
  • Ability to work both independently and in groups in an energetic, diverse environment.
  • Debugging the system and fixing production-related issues.
  • Handle complex operational tasks and recommend process and technology changes.
  • Build monitor tools for production environments.
  • Expedient deployment of new systems.
  • Capacity planning and support for increasing volumes and business growth.
  • Knowledge of networking and storage concepts.
  • Escalate/follow-up on permanent fixes for development-related issues.
  • Provide solutions for application automation.
  • Manage communication of system and application outages to the end users whenever required.
  • Resolve complex application and technical problems.
  • Build, test and install software in Dev, QA, Prod/DR environments.
  • Support complex efforts involving analysis, design, development and testing of various application components.

Desired Experience/Skills:

  • Bachelor's degree, preferably in Computer Science, Engineering, or Mathematics.
  • Previous career roles in Support Analyst coupled with experience within the Financial industry (at least 3+ years).
  • Expertise in operating Windows and Linux environments with good command over any scripting language such as Shell, Perl, Python, etc.
  • Basic knowledge of infrastructure concepts.
  • Nice to understand DevOps tools such as Bamboo or Jenkins.
  • Hands-on experience in support of a real-time trading environment.
  • Knowledge of support applications that use high-performance messaging/middleware.
  • Strong analytical, verbal and written communication skills.
  • Strong knowledge of FIX protocol.
  • Java, C#, C++ development skills set is a nice plus.

Personal Attributes:

  • Good communication skills, including the ability to write clearly.
  • Able to function effectively as a member of a team.
  • Proactive with respect to personal and technical development.

The position is based in the City of London. The duration of this contract is 12 months. The rate for this assignment is circa £400 per day. Please do send your CV to us in Word format along with your daily rate in GBP and availability.

2nd Level Application Support Engineer (IT) / Freelance employer: Nexus Jobs Limited

Join a dynamic and innovative team in the heart of London, where your expertise as a 2nd Level Application Support Engineer will be valued and nurtured. Our collaborative work culture fosters growth and development, offering you the chance to enhance your technical skills while working on cutting-edge technology in the fast-paced equities sector. With competitive rates and a commitment to employee well-being, we provide a rewarding environment for those seeking meaningful contributions in a thriving business area.

Nexus Jobs Limited

Contact Details:

Nexus Jobs Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land 2nd Level Application Support Engineer (IT) / Freelance

Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who work in trading or application support. A friendly chat can lead to opportunities that aren’t even advertised yet.

Tip Number 2

Show off your skills! If you’ve got experience with scripting languages like Python or tools like Jenkins, make sure to highlight these in conversations. We want to see how you can bring value to the team!

Tip Number 3

Be ready for technical challenges! Prepare for potential on-the-spot problem-solving scenarios during interviews. Brush up on your debugging skills and be ready to demonstrate your analytical thinking.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace 2nd Level Application Support Engineer (IT) / Freelance

Application Support
Windows Operating System
Linux Operating System
Scripting Languages (Shell, Perl, Python)
Configuration Management (Ansible)
Continuous Integration Tools (Bamboo, Jenkins)
Debugging Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the role of a 2nd Level Application Support Engineer. Highlight your experience with Windows and Linux environments, as well as any scripting languages you know. We want to see how your skills match what we're looking for!

Showcase Your Technical Skills:Don’t hold back on showcasing your technical expertise! Mention your experience with CI tools like Bamboo or Jenkins, and any knowledge of configuration management systems like Ansible. This is your chance to shine, so let us know what you can bring to the table.

Be Clear and Concise:When writing your application, clarity is key. Use straightforward language and keep it concise. We appreciate good communication skills, so make sure your written application reflects that. Remember, we’re looking for someone who can communicate effectively!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!

How to prepare for a job interview at Nexus Jobs Limited

Know Your Tech Inside Out

Make sure you brush up on your technical skills, especially in Windows and Linux environments. Be ready to discuss your experience with scripting languages like Shell, Perl, or Python, as well as CI tools like Bamboo or Jenkins. The more confident you are in these areas, the better you'll impress the interviewers.

Showcase Your Problem-Solving Skills

Prepare to share specific examples of how you've tackled complex application and technical problems in the past. Think about situations where you had to debug systems or resolve production issues. This will demonstrate your analytical abilities and your knack for finding solutions under pressure.

Communicate Clearly and Effectively

Since this role involves managing communication during system outages, practice articulating your thoughts clearly. You might be asked to explain technical concepts to non-technical stakeholders, so being able to convey information simply and effectively is key. Brush up on your verbal and written communication skills before the interview.

Be Ready for Team Dynamics

This position requires collaboration with developers and other technical colleagues, so be prepared to discuss your experience working in teams. Highlight instances where you contributed to group projects or supported team efforts, showcasing your ability to thrive in a diverse environment.