At a Glance
- Tasks: Lead operations across 8 GP practice sites and ensure high standards of service delivery.
- Company: Join Nexus Health Group, a leading primary care provider in Southeast London.
- Benefits: Competitive salary, full-time hours, and a supportive community-focused environment.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Degree-level education and experience in primary care management required.
The predicted salary is between 62071 - 62071 € per year.
2 Year Fixed Term Contract
Full Time
Annual Salary: £62,071 per annum, £31.74 hourly rate
Closing Date: 26 May 2026
Are you looking for a dynamic leadership role within Primary Care? Nexus Health Group is one of the largest single list GP providers in the country serving over 75,000 patients in Southeast London. If you are an experienced Primary Care Manager, we'd love to hear from you.
The Senior Operations Manager will oversee the delivery of non‑clinical management at 8 practice sites (supported by local management teams), as well as our back office teams. You’ll be responsible for the successful delivery of our premises and professional standards targets. You’ll join a well‑established Senior Management Team, and report to our Director of Services and our GP Partners.
If a busy role in an interesting, supportive community‑aimed organisation appeals to you, please get in touch.
To apply submit your application via: Nexus Health Group Application Form
Please note that candidates must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role. Applications requiring visa sponsorship cannot be considered.
Main duties of the job
- Provide leadership and line management to the Cluster Service Managers, Service Development Manager and Centralised Functions Manager.
- Deliver services across Nexus and support to the Director of Operations and Services to ensure effective day‑to‑day running of the organisation.
- Leadership and operational oversight across 8 GP practice sites.
- Ensuring premises and professional standards targets are met.
- Line management of multidisciplinary teams and local managerial staff.
- Supporting maintenance of clinical systems such as EMIS.
- Delivering on performance targets and KPIs.
- Providing support to the Senior Management Team and Director of Services.
Qualifications
- Educated to degree or equivalent professional level.
- Evidence of post‑qualifying and continuing professional development.
- Demonstrable specialist knowledge in primary care.
- Evidence of meeting challenging targets.
- Understanding of NHS structure and organisation and targets.
- Understanding of current developments within the NHS.
- Understanding of IT/Data systems applicable to Primary Care.
- Knowledge of IT statutory requirements.
- Knowledge of Emergency Planning.
- Knowledge of Business Continuity.
- Knowledge of organisational needs for Health and Safety.
- Experience in the development and implementation of relevant strategies.
About us
Nexus was formed in 2016 with the merging of established local practices in Southwark. We look after a practice population of more than 76,000 patients spread across our 8 sites. Our clinical approach is based on a foundation of clinical excellence, clinical leadership, and clinical governance shaped by the needs and challenges of our local population. We are a well recognised training organisation for future GPs and nurses. We are focused on the learning and development of our clinical and non‑clinical staff.
We operate 8 GP practice sites across North Southwark that are geographically close and well served by local transport hubs at London Bridge, Elephant & Castle and Canada Water. We share a single patient list but our patients are attached to a specific site and are looked after by local multidisciplinary teams which include GPs, Nurses, Physicians Assistants, Paramedics, ANPs and Pharmacists. Our site‑based teams are supported by Managers and local administration staff. Our GP Partners have overall clinical and administrative responsibility for Nexus Health Group and are supported by a Senior Management Team and centralised HR, IT, clinical administration functions. Nexus works closely with our local PCN and 2 of our GP Partners are PCN clinical directors.
Person Specification
This role requires strong leadership, excellent communication, and a proven track record of delivering on targets in a primary care environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Senior Operations and Service Manager employer: Nexus Health Group
Nexus Health Group is an exceptional employer, offering a dynamic leadership role within a supportive and community-focused environment. With a commitment to employee growth and development, we provide opportunities for professional advancement while ensuring a collaborative culture across our eight GP practice sites in Southeast London. Join us to make a meaningful impact on the health of over 75,000 patients, all while benefiting from our strong emphasis on clinical excellence and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations and Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work at Nexus Health Group or similar organisations. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching Nexus Health Group thoroughly. Understand their values, recent developments, and challenges they face. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've successfully led teams or projects in primary care. Be ready to share these during interviews to demonstrate your experience and fit for the Senior Operations Manager role.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Nexus team. Good luck!
We think you need these skills to ace Senior Operations and Service Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in primary care management. We want to see how your skills align with the role of Senior Operations Manager, so don’t hold back on showcasing your relevant achievements!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the team!
Show Your Passion:Let your enthusiasm for primary care shine through in your application. We love candidates who are genuinely excited about making a difference in the community, so share your motivation and what drives you in this field.
Follow the Application Process:Don’t forget to submit your application through our website! It’s super important to follow the instructions provided, as this shows us that you can pay attention to detail and follow processes – key skills for the role.
How to prepare for a job interview at Nexus Health Group
✨Know Your Stuff
Make sure you brush up on your knowledge of primary care and the NHS structure. Familiarise yourself with Nexus Health Group's mission and values, as well as their operational challenges. This will show that you're genuinely interested in the role and understand the context in which they operate.
✨Showcase Your Leadership Skills
As a Senior Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led teams or managed projects. Highlight how you’ve met targets and improved service delivery in previous roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations. Think about scenarios related to managing multidisciplinary teams or ensuring compliance with professional standards. Practising your responses can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the challenges Nexus is currently facing or how they measure success in this role. This not only shows your interest but also gives you valuable insights into the organisation’s priorities.
