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- Tasks: Support GPs by handling admin tasks and patient enquiries with empathy.
- Company: Join Nexus Health Group, a leading healthcare provider in Southwark.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth.
- Other info: Work across multiple sites with a dynamic team of healthcare professionals.
- Why this job: Make a real difference in patients' lives while gaining valuable experience.
- Qualifications: IT and administration skills; previous experience in primary care is a plus.
The predicted salary is between 24000 - 36000 £ per year.
Hours: 37.5 hours per week Monday to Friday
Location: Princess Street Practice but may be required to work across Nexus Health Group
The role of the GP Assistant will support the GP and wider clinical teams in the smooth running of clinics by performing routine administration tasks on behalf of the GP, freeing up their time to focus on the patient. You will assist our patients to access our services in the most effective way possible and handle patient enquiries courteously, efficiently, and with empathy.
Main duties of the job:
- Sort all clinical post and prioritise for the GP/clinical team in terms of actions, signposting some post to others such as clinical pharmacists.
- Extract all information from clinical letters that needs coding and add to notes according to agreed protocols.
- Review laboratory results and action according to agreed protocols.
- Arrange appointments, referrals, tests, and follow-up appointments for patients.
- Proactively contact patients to arrange appointments or follow up.
- Complete basic (non-opinion) forms and core elements of some forms for the GP to approve and sign, such as insurance forms, mortgage, benefits agency forms, etc.
- Explain appointment systems such as Long Term Condition clinic to patients to aid appropriate appointment booking and attendance.
About us:
Nexus was formed in 2016 with the merging of established local practices in Southwark. We look after a practice population of more than 76,000 patients spread across our 8 sites. Our clinical approach is based on a foundation of clinical excellence, clinical leadership, and clinical governance shaped by the needs and challenges of our local population. We are a well-recognised training organisation for future GPs and nurses. We are focused on the learning and development of our clinical and non-clinical staff.
We operate 8 GP Practice sites across north Southwark that are geographically close and well served by local transport hubs at London Bridge, Elephant & Castle, and Canada Water. We share a single patient list but our patients are attached to a specific site and are looked after by local multidisciplinary teams which include GPs, Nurses, Physicians Assistants, Paramedics, ANPs, and Pharmacists. Our site-based teams are supported by Managers and local administration staff. Our GP Partners have overall clinical and administrative responsibility for Nexus Health Group and are supported by a Senior Management Team and centralised HR, IT, and clinical administration functions. Nexus works closely with our local PCN and 2 of our GP Partners are PCN clinical directors.
Job responsibilities: Please see attached Job Description and Person Specification for details and requirements of the role.
Person Specification:
- Experience in IT and Administration skills.
- Administrative role within primary care.
- This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
GP Assistant in London employer: Nexus Health Group
Contact Detail:
Nexus Health Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GP Assistant in London
✨Tip Number 1
Get to know the practice! Research Nexus Health Group and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to patient care and administrative tasks. Role-play with a friend or family member to build your confidence and refine your answers.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the application process and what it’s really like to work at Nexus Health Group.
✨Tip Number 4
Don’t forget to apply through our website! Make sure you fill out the application form completely and accurately. It’s your chance to shine, so take your time and showcase your skills and experience.
We think you need these skills to ace GP Assistant in London
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a GP Assistant and help you tailor your application to highlight your relevant skills and experiences.
Use Our Application Form: Remember, we only accept applications through our website using the provided application form. Make sure you fill it out completely and accurately, as this is your chance to shine and show us why you’d be a great fit for the team!
Showcase Your Admin Skills: Since the role involves a lot of administrative tasks, don’t forget to showcase your IT and administration skills in your application. Give examples of your previous experience in similar roles to demonstrate that you can handle the responsibilities effectively.
Be Personable and Empathetic: As a GP Assistant, you’ll be interacting with patients regularly. Make sure your application reflects your ability to communicate courteously and empathetically. We want to see that you understand the importance of patient care and can handle enquiries with a friendly approach.
How to prepare for a job interview at Nexus Health Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a GP Assistant. Familiarise yourself with tasks like sorting clinical post, reviewing lab results, and arranging appointments. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Empathy Skills
Since the role involves handling patient enquiries with empathy, think of examples from your past experiences where you've successfully dealt with patients or clients. Be ready to share these stories during the interview to highlight your ability to connect with people.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations, such as prioritising tasks or dealing with difficult patients. Practise your responses to these types of questions so you can answer confidently and clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the practice or the team you'll be working with. This shows your enthusiasm for the position and helps you gauge if the environment is the right fit for you.