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- Tasks: Support GPs by handling admin tasks and patient enquiries with empathy.
- Company: Join Nexus Health Group, a leading healthcare provider in Southwark.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Experience in IT and administration, preferably in primary care.
- Other info: Work across multiple sites with a dynamic team dedicated to excellence.
The predicted salary is between 24000 - 36000 £ per year.
Hours: 37.5 hours per week Monday to Friday
Location: Princess Street Practice but may be required to work across Nexus Health Group
Closing Date: 26.01.2026
The role of the GP Assistant will support the GP and wider clinical teams in the smooth running of clinics by performing routine administration tasks on behalf of the GP, freeing up their time to focus on the patient. You will assist our patients to access our services in the most effective way possible and handle patient enquiries courteously, efficiently, and with empathy.
Please note NHS application forms will not be accepted. CVs will not be accepted without an application form. Applications need to be made via this link https://nexushealthgroup.nhs.uk/2025-application-form.
Main duties of the job:- Sort all clinical post and prioritise for the GP/clinical team in terms of actions. Signposting some post to others such as clinical pharmacist etc.
- Extract all information from clinical letters that needs coding and add to notes according to agreed protocols.
- Review laboratory results and action according to agreed protocols.
- Arrange appointments, referrals, tests, and follow-up appointments of patients.
- Proactively contact patients to arrange appointments or follow up.
- Complete basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc.
- Explain appointment systems such as Long Term Condition clinic to patients to aid appropriate appointment booking and attendance.
Nexus was formed in 2016 with the merging of established local practices in Southwark. We look after a practice population of more than 76,000 patients spread across our 8 sites. Our clinical approach is based on a foundation of clinical excellence, clinical leadership, and clinical governance shaped by the needs and challenges of our local population. We are a well-recognised training organisation for future GPs and nurses. We are focused on the learning and development of our clinical and non-clinical staff.
We operate 8 GP Practice sites across north Southwark that are geographically close and well served by local transport hubs at London Bridge, Elephant & Castle, and Canada Water. We share a single patient list but our patients are attached to a specific site and are looked after by local multidisciplinary teams which include GPs, Nurses, Physicians Assistants, Paramedics, ANPs, and Pharmacists. Our site-based teams are supported by Managers and local administration staff. Our GP Partners have overall clinical and administrative responsibility for Nexus Health Group and are supported by a Senior Management Team and centralised HR, IT, and clinical administration functions. Nexus works closely with our local PCN and 2 of our GP Partners are PCN clinical directors.
Job responsibilities:Please see attached Job Description and Person Specification for details and requirements of the role.
Person Specification:- Experience
- IT and Administration skills
- Administrative role within primary care
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
GP Assistant employer: Nexus Health Group
Contact Detail:
Nexus Health Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GP Assistant
✨Tip Number 1
Get to know the practice! Research Nexus Health Group and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the application process and what it’s really like to work there, which can give you an edge.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to the GP Assistant role. Think about how your skills in administration and patient interaction can shine through in your answers.
✨Tip Number 4
Don’t forget to apply through our website! Make sure you fill out the application form correctly and submit it before the deadline. It’s the only way to get your foot in the door, so don’t miss out!
We think you need these skills to ace GP Assistant
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand the role of a GP Assistant and how you can contribute to our team at Nexus Health Group.
Tailor Your Application: Don’t just send in a generic application! We love it when candidates personalise their applications to highlight relevant experience and skills. Show us how your background fits with the responsibilities of the role.
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the position.
Apply Through Our Website: Remember, we only accept applications through our website, so make sure to use the provided link. This helps us streamline the process and ensures your application gets to the right place!
How to prepare for a job interview at Nexus Health Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a GP Assistant. Familiarise yourself with tasks like sorting clinical post, reviewing lab results, and arranging appointments. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Empathy
Since the role involves handling patient enquiries, it's crucial to convey your ability to empathise with patients. Prepare examples from your past experiences where you've successfully assisted someone in a similar capacity. This will highlight your interpersonal skills and suitability for the position.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, training opportunities, or how they handle patient feedback. This shows that you're engaged and eager to be part of their community.
✨Practice Common Interview Questions
Anticipate questions related to your administrative experience and IT skills, as these are key for the role. Practising your responses can help you feel more confident and articulate during the actual interview. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers.
