At a Glance
- Tasks: Provide flexible admin support across various Back Office teams in healthcare.
- Company: Nexus Health Group, dedicated to high-quality patient care.
- Benefits: Flexible hours, full training, and ongoing support for your career growth.
- Other info: Dynamic role with no two days the same, perfect for adaptable individuals.
- Why this job: Gain diverse experience while making a real difference in patient care.
- Qualifications: GCSE/NVQ Level 2 or equivalent, with customer-facing experience.
The predicted salary is between 24000 - 28000 £ per year.
Contract: Fixed term
Hours: Flexible
Location: Any Nexus Health Group Site. Postholder will be required to work flexibly across locations and teams in line with service needs.
Closing Date: 10 July 2026
Summary of role: The Floater role provides flexible administrative support across the Back Office functions. This is an exciting and varied role offering the opportunity to work across a range of Back Office teams, including patient registrations, referrals, medicines management, and clinical documents. No two days are the same, giving you the chance to develop a broad skill set, gain experience across multiple services, and play a key role in supporting high-quality patient care. Full training and ongoing support will be provided.
Please note that candidates must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role. Therefore applications requiring visa sponsorship cannot be considered. Please note, the post holder might require to do early shifts depending on business needs.
Main duties of the job:
- Work flexibly across teams and sites to meet operational demand.
- Use initiative and sound judgement within role boundaries.
- Be proactive in identifying areas for service improvement.
- Maintain a high standard of accuracy, organisation, and time management.
- Participate in mandatory training, appraisal, and continuous professional development.
- Provide cross-cover across Documents, Records/Registrations, Results, and Medicines Management teams based on demand and service pressures.
- Work flexibly and adapt quickly to different workflows, systems, and priorities.
- Process administrative queries from clinicians, patients, and external providers in a timely manner.
- Maintain accurate patient records in line with policies and coding standards.
- Liaise with clinicians, hospitals, pharmacies, and other stakeholders to monitor shared inboxes and ensure all communications are actioned or redirected appropriately.
- Ensure all work is completed within agreed turnaround times and service standards.
Qualifications:
- GCSE/NVQ Level 2 or equivalent experience
- Experience working with patients or in a customer-facing environment
- Experience in a healthcare or GP setting
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
StudySmarter Expert Advice🤫
We think this is how you could land Back Office Administrator Floater
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Nexus Health Group.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Nexus Health Group.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Nexus Health Group, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Back Office Administrator Floater
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Nexus Health Group.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Nexus Health Group.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Nexus Health Group. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Nexus Health Group. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Nexus Health Group
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Nexus Health Group’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
